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Reviews of Ty Dre Town House

4 out of 5
Ty Dre Town House
24 High Street, Caernarfon, Wales

Reviews

9.4

Exceptional

Rating 10 - Excellent. 226 out of 301 reviews" "
Rating 8 - Good. 60 out of 301 reviews" "
Rating 6 - Okay. 10 out of 301 reviews" "
Rating 4 - Poor. 4 out of 301 reviews" "
Rating 2 - Terrible. 1 out of 301 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emrys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from JSE on 20 Jan 2024
Thank you

8/10 Good

MATTHEW

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our room was nice but if you're staying on a weekend it will be noisy as there is a dance club and bar outside the room. We left the TV on to drown out the noise when we slept. Terrible parking situation. I would recommend sending a message to guests before their stay asking them to stop into the hotel before parking to try to obtain a parking pass. I paid for parking because the hotel didn't get back to me in a timely manner when I asked if they had any passes left and what time I should arrive in order to obtain one. I was never offered a free breakfast or anything to compensate me for the parking even though I asked.
Stayed 1 night in Nov 2023
Response from Vicky on 4 Dec 2023
Hello, thank you for taking the time to review your stay with us. Lovely to hear that you liked the room. Sorry to hear that you found the noise from up the road disruptive, unfortunately being in the town centre does mean that there can be noise. We do make sure that all rooms are ear plug in them just in case. We send 3 emails out when you sra booked into stay with us, the first to confirm the booking, second is as a reminder a couple of days before and tje third is a pre check in one, all of these have the information regarding the parking situation. I am sorry if you have missed this, we would not offer you anything to compensate as we had already provided all of this information prior to arrival as you have expressed. Thank you

10/10 Excellent

Emrys

Stayed 1 night in Nov 2023
Response from JSE on 12 Nov 2023
Thank you

10/10 Excellent

Emrys

Stayed 1 night in Nov 2023
Response from JSE on 12 Nov 2023
Thank you

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from JSE on 12 Nov 2023
Thank you

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely converted property with spacious rooms with good facilities including it's own kitchen area. Our bathroom was lovely, fresh, modern and clean. Nice very large comfortable bed and a large bedroom with plenty of space. Bit of noise from outside but with secondary glazing it's soon gone! The staff for check-in at The Black Boy were great and with the free parking offered on the carpark at the harbour just a short walk away it was perfect.
Stayed 2 nights in Oct 2023
Response from JSE on 12 Nov 2023
Thank you

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmosphere plus ➕️
The pub was amazing. Met some great locals and had a super evening Room was large with a small kitchen and renovated bathroom. Overall was great. If you are an early sleeper there was a bit of pub noise from across the street...but wasnt an issue for us
Stayed 1 night in Oct 2023
Response from JSE on 12 Nov 2023
Thank you

10/10 Excellent

Hilary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good room, great having kitchen attached. Room was very warm which was bit of a challenge as air con seemed a bit temperamental Who'd have thought we needed it in Britain this year !! Otherwise excellent. Would stay again Room tastefully furnished to suit older property and be in keeping which was nice
Stayed 3 nights in Sep 2023
Response from JSE on 12 Nov 2023
Thank you

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and wonderfully kept property with plenty of sights to see and good restaurants nearby
Stayed 2 nights in Sep 2023
Response from Vicky on 30 Sept 2023
Thank you for your lovely review and rating your stay a fantastic 5/5 stars. We hope to welcome you back again soon.

8/10 Good

Emrys

Stayed 1 night in Sep 2023
Response from Vicky on 30 Sept 2023
Thank you for rating your stay 8/10 stars, we would love to know we to improve on this.

10/10 Excellent

Glenn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Vicky on 30 Sept 2023
Thank you for rating your stay a fantastic 10/10 stars, we hope to welcome you back again soon.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and the rooms and food were lovely!
Stayed 1 night in Sep 2023
Response from Vicky on 24 Sept 2023
Thank you for your lovely review, We hope to welcome you back again soon.

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, except both the beds and the pillows are hard and uncomfortable. Also, the check in process at a different hotel was not well explained and very confusing. Breakfast and service were superb, however.
Stayed 2 nights in Sep 2023
Response from Vicky on 24 Sept 2023
Thank you for taking the time to review your stay with us, fantastic to hear that you found the rooms to be great. Sorry that you found the check in process to be a little confusing, we will try to write that up a bit better. We do hope that you'll try us again soon.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Vicky on 24 Sept 2023
Thank you for taking the time to rate your stay with us, we do hope that you'll try us again soon.

10/10 Excellent

julie

Stayed 3 nights in Sep 2023
Response from Vicky on 24 Sept 2023
Thank you for rating your stay a fabulous 10/10, we hope to welcome you back again soon.

8/10 Good

Frank

Stayed 1 night in Sep 2023
Response from Vicky on 24 Sept 2023
Thank you for taking the time to rate your stay with us, we do hope that you'll try again soon.

10/10 Excellent

Chandrashekhar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in North Wales
Very friendly staff and overall very convenient
Stayed 1 night in Sep 2023
Response from Vicky on 24 Sept 2023
Thank you for the kind comments, we hope to welcome you back again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A spacious room, but as we were in what was designed to enable disable access the low level wash basin area was a bit difficult, but not too much of a problem.
Stayed 2 nights in Aug 2023
Response from Vicky on 24 Sept 2023
Thank you for taking the time to review your stay with us, these rooms are specially designed to assist those needing the easy access as specified on Expedia. Glad to hear that it wasn't too much of an issue, we hope to welcome you back again soon.

10/10 Excellent

Peter

Stayed 2 nights in Aug 2023
Response from Vicky on 24 Sept 2023
Thank you for rating your stay a glowing 10/10, we hope to see you again soon.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and tidy. Confortable beds. Large TV. The fully equipped kitchen, including a dishwasher, was a pleasant surprise. The pub across the road was a bit noisy until about 11pm
Stayed 1 night in Aug 2023
Response from Vicky on 24 Sept 2023
Thank you for taking the time to review your stay with us, glad to see that you were happy with your room. We do hope that you'll try us again soon.

10/10 Excellent

Keith John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ty Dre townhouse 18th & 19th July
Food was lovely in Black Boy Inn and the townhouse was perfect for 2 nights. Car parking is an issue so be prepared to walk but Caernarfon is quite compact.
Stayed 2 nights in Jul 2023
Response from Vicky on 26 Jul 2023
Thank you for your glowing review, lovely to hear that you enjoyed your stay with us. Caernarfon is quite compact so everything is literally a 5 minute walk away which is really handing with parking.

8/10 Good

Stuart

Travelled with family
The room was really nice and very clean. Staff were all supper friendly and helpful.
Stayed 1 night in Jul 2023
Response from Vicky on 26 Jul 2023
Thank you for your lovely review, fantastic to hear that you found the rooms to be clean and very nice. I will pass on your feedback to our staff.

10/10 Excellent

Aaronhughes

Stayed 1 night in Jun 2023
Response from Vicky on 2 Jul 2023
Thank you for rating your stay with us a fantastic 10/10, we do hope to welcome you back again soon.

8/10 Good

Andrew

Stayed 1 night in Jun 2023
Response from Vicky on 2 Jul 2023
Thank you very much for rating your stay a brilliant 8/10 stars, hopefully we'll receive 10 next time.

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous service and great rooms. Highly recommend 😊
Stayed 4 nights in Jun 2023
Response from Vicky on 2 Jul 2023
Thank you for rating your stay a fabulous 5/5 stars. We do hope to welcome you back again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our Stay
Really enjoyed our stay even though we had to climb stairs to the fourth floor.. This was one of the best rooms we have stayed in. The room was done out to a very good spec and couldn't ask for more. The only downside was hearing the seagulls at night down by the river as sounds travel when you are higher up.
Stayed 1 night in Jun 2023
Response from Vicky on 9 Jun 2023
Thank you for rating your stay a fantastic 10/10 and for the lovely review. Lovely to hear that you loved the spec of the room, our staff have worked very hard indeed. We do hope to welcome you back again soon.

8/10 Good

Nina

Stayed 3 nights in May 2023
Response from Vicky on 9 Jun 2023
Thank you for taking the time to review your stay with us, we do hope to welcome you again soon.

10/10 Excellent

inger

Stayed 2 nights in May 2023
Response from Vicky on 9 Jun 2023
Thank you for rating your stay a fabulous 10/10, please do return again soon.

10/10 Excellent

Meredith

Stayed 1 night in May 2023
Response from Vicky on 26 May 2023
Thank you for rating your stay a fabulous 10/10, please do come and see us again soon.

8/10 Good

Marilyn

Stayed 4 nights in May 2023
Response from Vicky on 26 May 2023
Thank you for taking the time to review your stay with us, we do hope to welcome you back again soon.

10/10 Excellent

beverly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Steep staircases. Parking is difficult. Room was upgraded- spotlessly clean, comfortable.
Stayed 1 night in May 2023
Response from Vicky on 26 May 2023
Thank you for reviewing your stay with us and for the 5/5 star rating. Sorry to hear that you found the parking difficult, we try our best to make everything as user friendly as possible.

10/10 Excellent

JODY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Vicky on 26 May 2023
Thank you for rating your stay a fantastic 5/5 we do hope to welcome you back again soon.

6/10 Okay

Hannele

Stayed 2 nights in May 2023
Response from Vicky on 26 May 2023
Thank you for reviewing your stay with, sorry to see that you weren't completely satisfied with your stay. We would appreciate any feedback that you would be able to offer.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific location. Rooms are modern and clean. Very happy. Parking away from property, but it’s ok..
Stayed 1 night in May 2023
Response from Vicky on 16 May 2023
Thank you for taking the time to review your stay with us and for rating it a glowing 5/5. We do hope to welcome you back again soon.

10/10 Excellent

james

Stayed 1 night in Apr 2023
Response from Vicky on 30 Apr 2023
Thank you for rating your stay a fabulous 10/10, we do hope to welcome you back again soon.

10/10 Excellent

Jeffrey Alan

Stayed 2 nights in Apr 2023
Response from Vicky on 25 Apr 2023
Thank you for rating your stay a fantastic 10/10, please do return again soon.

10/10 Excellent

Torgeir

Stayed 1 night in Apr 2023
Response from Vicky on 25 Apr 2023
Thank you for rating your stay a fabulous 10/10, we do hope to welcome you back again soon.

10/10 Excellent

Torgeir

Stayed 2 nights in Apr 2023
Response from Vicky on 25 Apr 2023
Thank you for rating your stay a fantastic 10/10, we do hope to welcome you back again soon.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near the castle
Spacious room, comfortable. Inside the walls of the old city. Short walk to the castle and lots of restaurants and pubs. Friendly, helpful staff. We had a great time here!
Stayed 2 nights in Apr 2023
Response from Vicky on 25 Apr 2023
Thank you for your glowing review and for rating it a fantastic 10/10. We do hope to welcome you back again soon.

10/10 Excellent

gavin

Stayed 1 night in Apr 2023
Response from Vicky on 25 Apr 2023
Thank you for rating your stay a fantastic 10/10, we do hope to welcome you back again soon.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute gem.
Our room was ready early which made a big difference after a long day. We were in a twin room on the ground floor and even though it was busy outside we were not impacted by noise and had a great nights sleep. The beds were comfortable, the kitchen and bathroom were lovely. The overall level of comfort was spot on. Breakfast was fantastic with a selection of toast, cereal, jams, fruit, tea and coffee. We were delighted to find that they have also recently started offering a vegan cooked breakfast. It was lovely. All the staff we interacted with were great. The location is perfect for the castle and walking around the town/pubs/restaurants.
Stayed 1 night in Apr 2023
Response from Vicky on 15 Apr 2023
Thank you for your glowing review, what lovely comments to read. Our staff work very hard indeed, they will really appreciate your comments too. We do hope to welcome you back again soon.

10/10 Excellent

Sonny

Stayed 1 night in Apr 2023
Response from Vicky on 15 Apr 2023
Thank you for reviewing your stay a fantastic 10/10, we do hope to welcome you back again soon.

8/10 Good

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good apart from bathroom as we get disabled bathroom which we not requested. Toilet and sink were too low.
Stayed 2 nights in Apr 2023
Response from Vicky on 15 Apr 2023
Thank you for reviewing your stay with us, I am sorry to hear that you were not pleased with the room that you had booked. We are unable to amend the room types that a guest has booked via an agent. We do hope that you will try us again soon.

10/10 Excellent

Hannah

Stayed 2 nights in Apr 2023
Response from Vicky on 15 Apr 2023
Thank you for rating your stay a glowing 10/10, we do hope to welcome you back again soon.

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay, lovely property a diamond find
Stayed 3 nights in Apr 2023
Response from Vicky on 15 Apr 2023
Thank you for rating your stay a fabulous 5/5, what lovely comments to read. Please do return again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for couples
Very good accommodation stayed previously. Good at the black-boy is excellent
Stayed 2 nights in Mar 2023
Response from Vicky on 15 Apr 2023
Thank you for your lovely review and for the fantastic picture too. We do hope to welcome you back again soon.

10/10 Excellent

Herbert

Stayed 2 nights in Mar 2023
Response from Vicky on 25 Apr 2023
Thank you for rating your stay a fabulous 5/5, we do hope to welcome you back again soon.

10/10 Excellent

Madeleine

Stayed 1 night in Oct 2022
Response from JSE on 23 Nov 2022
Thank you

10/10 Excellent

Greg

Stayed 1 night in Sep 2022
Response from Vicky on 25 Sept 2022
Thank you for rating us 10/10, we hope to welcome you back again soon

10/10 Excellent

michael

Stayed 1 night in Aug 2022
Response from Vicky on 5 Sept 2022
Thank you for rating us 10/10 following your stay with us. We do hope to welcome you again soon.