The hotel was very nice, but parking was trouble getting to especially with the weather, and directions weren't clear so I ended up paying for valet. I was bothered that I paid extra for breakfast and it wasn't continental. That should have been distinguished when booking, and when I asked for the charge to be taken off because it was absurd to pay $20 for a banana and orange juice, she acted like I had three heads. Overall, the room was nice for the price I paid for.
Everything was good, but transportation - didn't even try shuttle, timing in schedule was not convenient. Again, transportation. Taxi from closest Metro station is $15. If you are without car, use Uber, which is 2-3 times cheaper (e.g. for $15 you can get to Shady Grove -which was important for me traveling from [and to] BWI, there is an express bus 201 that will bring you to BWI for $5 in 1 hour)
The room was just OK. Parking had less than 20 spots. Overflow parking wa behind a business- carry out across the street. Breakfast was continental- not so great. Room was clean. Convenient to American University.
The hotel was great, but the room service food was mediocre at best and over priced. Also, the last day we were there 2 of the 4 elevators stopped running and made the check out process difficult. By the time we got back to our room after loading our car, our key cards were already nonfunctional - even though it was way before check out time. That was disappointing.
If you are looking to be in the thick of things in Washington, D.C., then look elsewhere. This hotel is out in a quiet, formerly rural part of the Washington, D.C. area. We visited during a very slow time for this hotel, which normally accommodates US Postal Workers who stay here while attending training at the training facility next door.
As such, there was no room service, and even the on-site restaurant was not open during our stay here.
And yet, the facilities are very new, well lit, there is plenty of parking, and the rooms are clean.
A great place to stay if you are coming to the area to visit family (as we were), or really want to get away from it all.
With the National Institutes of Health and the National Naval Medical Center, healthcare is a major industry in Bethesda. But this Maryland city also has a creative bent. Art galleries, dance studios, and theaters radiate from Wisconsin Avenue, the main artery of the Bethesda Arts & Entertainment District. Sculptures grace many downtown squares.
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