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Reviews of Fairfield Inn & Suites Germantown Gaithersburg

2.5 out of 5
Fairfield Inn & Suites Germantown Gaithersburg
20025 Century Blvd, Germantown, MD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 337 out of 548 reviews" "
Rating 8 - Good. 151 out of 548 reviews" "
Rating 6 - Okay. 31 out of 548 reviews" "
Rating 4 - Poor. 21 out of 548 reviews" "
Rating 2 - Terrible. 8 out of 548 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, good breakfast. Only issue is parking on the weekend. Area is very crowded.
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa, Sayre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was Quick and easy. The front desk staff is extremely friendly and helpful. Would highly recommend staying and will be back again!
Stayed 1 night in Mar 2024

10/10 Excellent

Priti, North Adams

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of options for dining and great facilities and friendly staff.
Stayed 1 night in Feb 2024

8/10 Good

MICHAEL

Front desk staff out of touch, bothersome customers Room clean and nice.. would stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Averi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent i would rebook here all the time it was so peaceful
Stayed 1 night in Mar 2024

6/10 Okay

Gayle

The outside property and lobby were clean our rooms were good to go . What I didn’t enjoy was the breakfast not great at all . Lacking the assortment we usually find in other Fairfield’s
Stayed 1 night in Feb 2024

10/10 Excellent

Sakita

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great staycation for me and my little one. Everything is literally walkable. A number of restaurants, movie t, top golf. Just a good weekend to stay especially during the snow. Coming out after the winter event everything was plowed and safe. Overall great experience
Stayed 2 nights in Feb 2024

8/10 Good

Khaled

Stayed 1 night in Jan 2024

10/10 Excellent

Izuhunwa

Travelled with family
Liked: Amenities, property conditions & facilities
The vicinity was just right for the season it had everything I needed around it. Top-golf, walk trail, etc
Stayed 2 nights in Dec 2023

10/10 Excellent

Diana E

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
It was good.
Stayed 6 nights in Dec 2023

8/10 Good

Stephen C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was comfortable with friendly staff. The hot breakfast had little variety and was sometimes out of milk, yogurt, peanut butter, etc. They served turkey sausage as the meat every day except one during our 8 day stay, which got tiring. Coffee was good.
Stayed 8 nights in Dec 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Cristian José

Travelled with group
.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lisa M.

Stayed 1 night in Oct 2023

10/10 Excellent

Keisha

Stayed 1 night in Nov 2023

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2023

10/10 Excellent

Catherine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff and ease of access to parking and dining. Would definitely come back.
Stayed 1 night in Nov 2023

4/10 Poor

christian

Stayed 1 night in Oct 2023

10/10 Excellent

Backil

Stayed 6 nights in Oct 2023

8/10 Good

Sylvia

Liked: Property conditions & facilities
The hotel was clean and safe. The breakfast was good!
Stayed 3 nights in Oct 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Fiona, Silver Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here. Beautiful staff an wonderful location
Stayed 1 night in Sep 2023

10/10 Excellent

Cecelia

Stayed 1 night in Sep 2023

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Amenities
The hotel was clean and everyone was very friendly.
Stayed 2 nights in Sep 2023

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was surprised with $20.00 "incidental fee" at check in. Hope to see that reversed off my card real soon!
Stayed 1 night in Sep 2023

10/10 Excellent

Fitz

Stayed 2 nights in Sep 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean.
Stayed 1 night in Sep 2023

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees at Fairfield Inn & Suites Germantown Gaithersburg were all top rated! They were very accommodating and helpful. The women at the front desk were awesome. They were very knowledgeable and always helpful. We will stay there next time we visit our friends and relatives in the area.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lataniya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Anne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very friendly and helpful. There was black mold in the tub. We were there for a short stay. I informed the front desk and they took care of it immediately. However this points to a larger problem within facilities management. This hotel should have a complete evaluation and inspection.
Stayed 2 nights in Jul 2023

10/10 Excellent

kirstin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

NITIN

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service.
Stayed 4 nights in Jul 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for staying near the Germantown Soccer/LAX complex
Stayed 2 nights in Jun 2023

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is bad. Don’t move your car after 4pm. If you do good luck being able to park. There are 4 restaurants that use the same parking lot. Finding a spot is a cat and mouse game.
Stayed 3 nights in Jun 2023

8/10 Good

Frank

Stayed 2 nights in Jun 2023

10/10 Excellent

Saul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a little thigh
Stayed 3 nights in May 2023

8/10 Good

Olga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Sung ki

Stayed 1 night in May 2023

10/10 Excellent

Jason

Stayed 1 night in Apr 2023

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nothing to hang towels on in the bathroom. had problems getting the AC to work. Breakfast was very good. Staff were very friendly even though most could not speak English.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest hotel rooms I have ever stayed in. The staff is so friendly and helpful. Great location. Lots of dining options, many walkable. Highly recommended.
Stayed 3 nights in Apr 2023

4/10 Poor

Christine

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There were bed bugs found in and around the bed in the room that was assigned, only a few hours after we checked in. We checked out immediately very disgusted, did not stay the night. Disappointing as the hotel otherwise seemed pleasant and the staff was courteous.

10/10 Excellent

ROberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, price and location.
Stayed 2 nights in Mar 2023

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2023

8/10 Good

Douglas

Stayed 1 night in Mar 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2023