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Reviews of The Lindisfarne Inn - The Inn Collection Group

3 out of 5
The Lindisfarne Inn - The Inn Collection Group
Beal Berwick upon Tweed, Berwick-upon-Tweed, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 94 out of 203 reviews" "
Rating 8 - Good. 78 out of 203 reviews" "
Rating 6 - Okay. 22 out of 203 reviews" "
Rating 4 - Poor. 4 out of 203 reviews" "
Rating 2 - Terrible. 5 out of 203 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, from the first impression to the last. They all were friendly, very professional and we were put at ease straight away. The rooms were clean,comfortable and spacious. We did have a meal and the food was nice but i have had better. I must say it was all value for money and would stay there again.
Stayed 1 night in Mar 2024
Response from Guest Experience on 4 Apr 2024
Thank you for your feedback. We would love to welcome you back.

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip top
Definitely stay again
Stayed 1 night in Dec 2023
Response from Guest Experience on 18 Dec 2023
Thank you for your feedback. We would love to welcome you back.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holy Island
Excellent accommodation-typical pub food very good quality and plentiful. Dog friendly hotel. Ideal location for Holy Island only 5 minute drive.
Stayed 1 night in Sep 2023
Response from Alex on 27 Sept 2023
Hi there,Thank you for your brilliant feedback, we look forward to having you again in the future!Kind Regards

8/10 Good

lesley

Stayed 1 night in Sep 2023
Response from Guest Experience on 25 Sept 2023
Thank you for your rating. See you again soon.

10/10 Excellent

Natalie

Stayed 2 nights in Sep 2023
Response from Guest Experience on 20 Sept 2023
Thank you for your rating. We would love to welcome you back.

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Guest Experience on 11 Sept 2023
Thank you for your rating. See you again soon.

8/10 Good

Wendy

Stayed 1 night in Sep 2023
Response from Guest Experience on 11 Sept 2023
Thank you for your rating. See you again soon.

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 2 day break for us - lovely location, everything we needed. Staff went above and beyond for us. Good sized and well decorated room - fan, iron, ironing board and hairdryer in the room. Bed super comfy. Shower hot and a good flow. Tea, coffee etc in the room and we were told to ask of we needed any more. Breakfast good quality, good choice and plentiful. Evening meal good value and really tasty. Good location for getting to Holy Island first thing in the morning for when the causeway was open and without having to drive too far. (Noisy fan from kitchens could be heard but we were told it would be turned off over night and it was)
Stayed 2 nights in Aug 2023
Response from Alex on 27 Aug 2023
Hi there,Thanks for leaving us a review, we are glad you enjoyed your stay!Kind regardsAlex

10/10 Excellent

Patricia

Stayed 5 nights in Aug 2023
Response from Alex on 27 Aug 2023
Hi there,Thanks for leaving us a review, we are glad you enjoyed your stay!Kind regardsAlex

4/10 Poor

mark

Travelled with family
Disliked: Property conditions & facilities
For the price we paid it was the worst value for money hotel you could imagine. Like paying £50 for an ordinary greasy hamburger. Worth £60 a night NOT double plus
Stayed 1 night in Aug 2023
Response from The Lindisfarne Inn on 1 Sept 2023
Hi there,We are very sorry to hear you did not enjoy your stay with us and didn't live up to our usual very high standards. We hope you will visit us again so we can put things right!Many ThanksThe Lindisfarne Inn

6/10 Okay

Betty, Idaho Falls

Stayed 1 night in Aug 2023
Response from The Lindisfarne Inn on 14 Sept 2023
Hi there,Thanks for your feedback, we hope to see you again in the future.

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Friendly place. Really enjoyed our stay
Stayed 1 night in Aug 2023
Response from Alex on 25 Aug 2023
Hi there,Thanks very much for your feedback, we are glad you enjoyed your stay with us!Kind regards,Alex

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wholly in favour of the holy isle
Only a one night stay but we would have been happy there all week! Great meal in the evening and a tasty breakfast.
Stayed 1 night in Aug 2023
Response from The Lindisfarne Inn on 20 Aug 2023
Hi there,Thanks for your great feedback, we hope to see you soon!

10/10 Excellent

Ian

Stayed 1 night in Aug 2023
Response from Guest Experience on 4 Aug 2023
Thank you for your rating. We would love to welcome you back.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay over.
Great place to stay. Superb accommodation and food. Staff the best I’ve seen and had the pleasure of meeting very chatty , professional and friendly. Def would return.
Stayed 1 night in Jul 2023
Response from Guest Experience on 31 Jul 2023
Thank you for taking the time to post your review. We are so happy that you had a great time with us!

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Guest Experience on 23 Jul 2023
Thank you for your rating. We would love to welcome you back. :)

8/10 Good

Sarah

Stayed 1 night in Jul 2023
Response from Guest Experience on 19 Jul 2023
Thank you for rating. We would love to see you again soon.

8/10 Good

Johanna

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Guest Experience on 4 Jul 2023
Thank you for your rating. See you again soon.

8/10 Good

Zonda

Stayed 1 night in Jun 2023
Response from Guest Experience on 30 Jun 2023
Thank you for your rating. See you again soon.

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place to stay.
Super clean, modern comfortable rooms with everything to hand, spare pillows and towels, tea, coffee, milk, sweetner and biscuits. Staff super friendly and helpful. Parking. I didn't take mine but noticed its also dog friendly which is great.
Stayed 1 night in Jun 2023
Response from Guest Experience on 23 Jun 2023
Thank you for passing on your feedback. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Guest Experience on 26 Jun 2023
Thank you for your rating. We would love to welcome you back

8/10 Good

Timothea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Over night road works on a main road next to the property. Would recommend to others as a stop over. Very friendly and helpful staff
Stayed 2 nights in May 2023
Response from Guest Experience on 23 Jun 2023
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us and look forward to seeing you again soon.

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room
Arrived early and was able to leave bag. Came back to check In and had to wait an additional 45 minutes as room wasn’t ready. Very friendly staff and were able to provide details on getting to Berwick. Breakfast the following morning wasn’t great, but wasn’t bad. Unfortunate that check out is very early. Only other think I wasn’t keen on was the bathroom had a weird smell.
Stayed 1 night in May 2023
Response from Guest Experience on 23 Jun 2023
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us. Your comments will be passed on the team, both positive and constructive. We look forward to seeing you again soon.

8/10 Good

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Totally enjoyed our stay the staff are a credit to the hotel food was very good breakfast very good Ron’s clean and plenty room would definitely stay again
Stayed 3 nights in Apr 2023
Response from Guest Experience on 4 May 2023
Thank you for taking the time to share your experience with us. Feedback from our guests is valuable. We are pleased you enjoyed your stayed and we hope to see you again soon.

10/10 Excellent

Mrs Deborah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Clean, warm comfortable and very friendly helpful staff
Stayed 2 nights in Apr 2023
Response from Guest Experience on 24 Apr 2023
Thank you for taking the time to share your feedback. We hope to welcome you back soon.

6/10 Okay

Caroline

Liked: Cleanliness, staff & service
Weekend away
The rooms were small but clean and comfortable. Good supply of pillows. Shower hot and nice shampoo supplied. The room heating was efficient. Despite being on a busy room we were happy to sleep with window open without being disturbed by noise. The staff were very attentive and friendly The dining room was a shambles with long waits for food and on the Saturday night nearly as much food off as on. The dinner menu was not that interesting and seemed to lack salad options, but they may have more in the summer. Breakfasts were tasty although service was very slow.
Stayed 3 nights in Mar 2023
Response from Guest Experience on 21 Mar 2023
Thank you for taking the time to share your feedback. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great place to stay on our Northumberland Coastal Path trip. Very clean and comfortable room. The food was good and the location was ideal. Even though it is right on the A1 it is surprisingly quiet inside.
Stayed 1 night in Mar 2023
Response from Guest Experience on 20 Mar 2023
Thank you for your feedback. It is greatly appreciated. We hope to welcome you back.

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everthing was excellent. the only small problem was getting my disabled wife into bed,the bed was to high after fitting furniture supports under the bed legs so that the Sara steady lifting device could get her into bed. Would definately stay there again.
Stayed 1 night in Feb 2023
Response from Guest Experience on 17 Feb 2023
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us. Your comments will be passed on the team, both positive and constructive. We look forward to seeing you again soon.

10/10 Excellent

J R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Guest Experience on 17 Feb 2023
Thank you for your rating. See you again soon. :)

10/10 Excellent

Adrian

Stayed 2 nights in Oct 2022
Response from Gavin on 10 Nov 2022
Hi Adrian, Many thanks for the great review. We hope to welcome you again to the Lindisfarne inn!

10/10 Excellent

Barry

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, clean fresh rooms, friendly staff at check in and meal times.
Stayed 1 night in Oct 2022
Response from Gavin on 10 Nov 2022
Hi Barry. Many thanks for the great review! We hope to welcome you back to The Lindisfarne inn soon!

10/10 Excellent

keith

Stayed 1 night in Oct 2022
Response from Guest Experience on 14 Oct 2022
Thank you for your rating. We hope to see you again soon.

8/10 Good

Jerry

Travelled with partner
Liked: Cleanliness, staff & service
Upon first arriving, I was concerned that the Inn is located 10 miles from Berwick on a two lane highway. We then discovered that public transit runs just outside the door - taking us easily to Berwick and Holy Island. There are some nice country roads for walking. The old Inn building with restaurant and pub are charming, food is good, staff are excellent, the rooms are in a separate building - small but clean with updated bathrooms. All in all - we had a good experience here.
Stayed 3 nights in Sep 2022
Response from Guest Experience on 13 Oct 2022
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and good standard of room meals good but little or no vegetables with main course.
Stayed 3 nights in Oct 2022
Response from Guest Experience on 10 Oct 2022
Thank you for taking the time to share your feedback. All feedback is welcome, both positive and constructive. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

10/10 Excellent

Natalie

Stayed 1 night in Sep 2022
Response from Guest Experience on 15 Sept 2022
Thank you for your rating. See you again soon.

6/10 Okay

Shaun

Stayed 1 night in Sep 2022
Response from Guest Experience on 9 Sept 2022
Thank you for your rating.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The quality of the room was excellent. Everything one could need was there.
Stayed 3 nights in Aug 2022
Response from Guest Experience on 6 Sept 2022
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us and look forward to seeing you again soon.

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation. Good food. Good service. The inclusive breakfast excellent. Could be improved by adding fruit to the choice and perhaps proper cooked porridge rather than the instant variety provided.
Stayed 3 nights in Sep 2022
Response from Guest Experience on 5 Sept 2022
Thank you for your positive and constructive feedback. I will ensure your feedback is passed on to be reviewed. Guest satisfactory is a top priority of ours and we are always looking at ways to improve our guest experience. We hope to welcome you back in the future.

8/10 Good

Martin

Stayed 1 night in Aug 2022
Response from Guest Experience on 11 Aug 2022
Thank you for your rating. We hope to see you again soon.

10/10 Excellent

Gerrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very tidy, clean. Friendly staff, actually all good
Stayed 1 night in Aug 2022
Response from Guest Experience on 10 Aug 2022
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your stay with us and look forward to welcoming you back in the future.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Guest Experience on 7 Aug 2022
Thank you for your rating. We hope to see you again soon.

8/10 Good

leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2022
Response from Guest Experience on 7 Aug 2022
Thank you for your rating. We hope to see you again soon.

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impromptu stay - pleasant surprise
We had to suddenly stay overnight as our car broke down. Our room had enough space and comfortable beds, with a good en suite. Staff were friendly and helpful and the food was good. Very convenient on A1 but not too noisy as the rooms were behind the inn, not facing the road.
Stayed 1 night in Jul 2022
Response from Guest Experience on 14 Jul 2022
Thank you for taking the time to share your experience with us. Feedback from our guests is valuable. We are pleased you enjoyed your stayed and we hope to see you again soon.

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2022
Response from Guest Experience on 14 Jul 2022
Thank you for your rating. We hope to see you again soon.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An A1 Inn 😁
A very warm welcome from the staff. Food cooked fresh and excellent but you best book a table for your evening meal, breakfast plentiful. Rooms very clean, bed very comfortable. Hotel is perfectly located between Holy island, Berwick-upon-Tweed and Bamburgh . walkers with dogs & cyclists are welcome too. There is secure storage for cycles . A big thank you to Zoe & Donna and all the staff for making us feel very welcome .
Stayed 3 nights in Jul 2022
Response from Guest Experience on 6 Jul 2022
Thank you for taking the time to share your feedback with us. It is truly appreciated. I will ensure your kind words get passed on.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation with friendly helpful staff, close to Lindisfarne Island and Berwick on Tweed. Will recommend, many thanks, Peter Higgs
Stayed 3 nights in Jun 2022
Response from Guest Experience on 5 Jul 2022
Thank you for your review. I know the team would be thrilled to welcome you back. 😊

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for exploring
We had a good stay and it we brilliant for exploring the surrounding areas. Breakfast was good, infact there was no issues and we had a really lovely stay.
Stayed 3 nights in Jun 2022
Response from Guest Experience on 1 Jul 2022
Thank you for taking the time to share your experience with us. Feedback from our guests is valuable. We are pleased you enjoyed your stayed and we hope to see you again soon.

8/10 Good

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful
Stayed 1 night in Jun 2022
Response from Guest Experience on 20 Jun 2022
Thank you for your feedback. It is greatly appreciated. We hope to welcome you back.

8/10 Good

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night break
Great two night break in 5 minutes by car to LIndisfarne, easy access to Bamburgh Berwick and Seahouses. Good to vist, Rothbury. Wooler and Ford/ Etal. Direct access to rooms are good for travelling with a dog. Ample breakfast choices and good bar food
Stayed 2 nights in Jun 2022
Response from Guest Experience on 16 Jun 2022
Thank you for taking the time to share your experience with us. Feedback from our guests is valuable. We are pleased you enjoyed your stayed and we hope to see you again soon.

8/10 Good

roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, good service, friendly staff, motel type room
Stayed 1 night in Jun 2022
Response from Guest Experience on 13 Jun 2022
Thank you for taking the time to share your experience with us. Feedback from our guests is valuable. We are pleased you enjoyed your stayed and we hope to see you again soon.