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Alpine Hotel Wengen (former Sunstar Wengen)

4.0 star property
Family-friendly hotel with full-service spa and fitness centre

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Alpine Hotel Wengen (former Sunstar Wengen)

Photo gallery for Alpine Hotel Wengen (former Sunstar Wengen)

Indoor pool, open 7:00 AM to 10:30 PM, pool loungers
Front of property
View from property
Premium bedding, free minibar, in-room safe, desk
Lobby

Overview of Alpine Hotel Wengen (former Sunstar Wengen)

9.2

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Pet-friendly
  • Free WiFi
  • Gym

Explore the area

Wengiboden 1352a, Wengen, Lauterbrunnen, BE, 3823
  • Popular LocationWengen LWM1 min walk
  • Popular LocationMannlichen Mountain1 min walk
  • Popular LocationLauterbrunnen Station2 min drive
  • AirportBern (BRN-Belp)52 min drive
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Room options

Duplex Family Room

  • Sleeps 4
  • 4 Single Beds

Double Room (Budget)

  • Sleeps 2
  • 2 Single Beds

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Superior Room

  • Sleeps 3
  • 2 Single Beds and 1 Queen Sofa Bed

Standard Double Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Lauterbrunnen

Located in Lauterbrunnen, Alpine Hotel Wengen (former Sunstar Wengen) is in a rural area and near the boardwalk. Swiss Alps Jungfrau-Aletsch and Mannlichen Mountain reflect the area's natural beauty and area attractions include Mini Golf Wengen and Sportzentrum Grindelwald. Travelling with kids? Consider Bussalp, or check out an event or a game at Indoor Rope Park. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledging.

What's nearby

  • Wengen-Mannlichen Cable Car - 1 min walk
  • Kleine Scheidegg - 24 min drive
  • Valley Museum Lauterbrunnen - 73 min drive
  • Staubbach Falls - 73 min drive
  • Trummelbach Falls - 75 min drive

Getting around

  • Wengen Station - 2 min walk
  • Bern (BRN-Belp) - 54 min drive

Restaurants

  • Horner Pub - 71 min drive
  • Restaurant Steinbock - 70 min drive
  • BASE Cafe - 72 min drive
  • Flavours - 71 min drive
  • Food Point - 71 min drive

About this property

Alpine Hotel Wengen (former Sunstar Wengen)

Upscale family-friendly hotel in the mountains
Shopping on-site, a garden and a playground are just a few of the amenities provided at Alpine Hotel Wengen (former Sunstar Wengen). Treat yourself to a massage at the on-site spa. The on-site restaurant, La Residence, features international cuisine. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
Other perks at this hotel include:
  • Swimming pool with sunloungers
  • Buffet breakfast (surcharge), free train station pick-up and a round-trip airport shuttle (surcharge)
  • An indoor pool, a TV in reception and a front desk safe
  • Barbecues, a lift and free newspapers
  • Guest reviews give top marks for the helpful staff and location
Room features
All 76 rooms have comforts, such as premium bedding and separate sitting areas, as well as perks, such as free stocked minibars and dressing gowns.
Other amenities include:
  • Changing tables, baby monitors and children's books
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, art supplies and daily housekeeping

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free train station pick-up shuttle

Food and drink

  • Daily buffet breakfast available 7:30 AM–10:00 AM for a fee: CHF 25 for adults and CHF 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Residence

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Art supplies
  • Baby monitor
  • Changing table
  • Children's books
  • Indoor pool
  • Laundry facilities
  • Playground
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • Lift

More

  • 4 floors
  • Building
  • Built in 1898
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night for adults; CHF 1.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
  • Tourism fee: CHF 2.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 25 for adults and from CHF 20 for children
  • Airport shuttle fee: CHF 500 per vehicle (one-way)
  • Pet fee: CHF 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Alpine Hotel Wengen (former Sunstar Wengen) have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:30 PM.

How much does it cost to stay at Alpine Hotel Wengen (former Sunstar Wengen)?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Alpine Hotel Wengen (former Sunstar Wengen) on 22 Mar 2024 start from £175.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alpine Hotel Wengen (former Sunstar Wengen) pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per day.

How much is parking at Alpine Hotel Wengen (former Sunstar Wengen)?

This hotel doesn't offer parking.

What time is check-in at Alpine Hotel Wengen (former Sunstar Wengen)?

Check-in start time: 4:00 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Alpine Hotel Wengen (former Sunstar Wengen)?

Checkout is at 11 AM.

Does Alpine Hotel Wengen (former Sunstar Wengen) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-midnight on request. A fee of CHF 500 per vehicle applies.

Where is Alpine Hotel Wengen (former Sunstar Wengen) located?

This family-friendly Lauterbrunnen hotel is located in the mountains, steps away from Grindelwald - Wengen Ski Area, Mini Golf Wengen and Mannlichen Mountain. Wengen-Mannlichen Cable Car and Wengen LWM are also within 5 minutes. Wengen Station is only a 2-minute walk.

Alpine Hotel Wengen (former Sunstar Wengen) Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 269 reviews" "
Rating 8 - Good. 80 out of 269 reviews" "
Rating 6 - Okay. 15 out of 269 reviews" "
Rating 4 - Poor. 5 out of 269 reviews" "
Rating 2 - Terrible. 1 out of 269 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Antony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the room and the hotel is clean. Service is Great! I would recommend to others.
Stayed 2 nights in Dec 2023

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Excellent included breakfasts. Stunning views from rooms. Valuable transfer service by golf cart from train station to the hotel when carrying luggage. Very nice indoor pool. Bar food could be improved. Several good dining options within a short walk and across the street from the ski lift to the peak. Comfortable beds and clean rooms.
Stayed 1 night in Sep 2023

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I know that Switzerland is expensive, but generally you do get good quality for your money. Unfortunately in this hotels case the rooms are really starting to show their age and are in need of a refresh. The hotel is well located and with a bit of updating could be a great option, but until then I couldn’t recommend. I would spend a bit more and go to a slightly more modern hotel. The staff were generally fine, however the checkin staff were rather short with us.
Stayed 4 nights in Sep 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Mikal

Reception staff professional and welcoming .. Bedding great . Nice balcony and view . Only problem some drunk ness noise by people in the street during multiple nights and hours - wish staff could damp that down - I thought that was Swiss edict..,
Stayed 2 nights in Oct 2023

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great return visit to Wengen. Would definitely stay here again
Stayed 3 nights in Oct 2023

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Lindsay, Clifton Forge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this hotel 10 stars, I would. The breakfast was beyond amazing. The staff were so friendly and the hotel was convenient to the cable cars and train. You couldn’t ask for anything better.
Stayed 5 nights in Sep 2023

General hotel information

Reasons to Book
Indoor Pool & Spacious Rooms
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Address
Wengiboden 1352a, Wengen, Lauterbrunnen, BE