Our room was roasting hot when we checked in (it was June), and there were a lot of long black hairs all over the floor. We’d been hiking all day and were exhausted, so we asked if we could cancel our reservation, or at least just stay one night and cancel the remaining three. The receptionist told me “sometimes people’s hair falls out!” and started to blame us for it until she realized we’re both blonde. She refused to cancel the reservation, let us talk to anyone else, or even say when the manager would be on duty. We stayed the night, but there were so many corners cut at this place (one tiny bar of soap, tiny pre-prepared breakfast servings, etc etc…lots of little things that add up) that all suggested the owner just didn’t care that we write off the rest of the reservation and stayed around the corner at a competitor, who was half the price and far more than twice as good. I don’t blame the staff - I think they were just doing what they were told. The bellman seemed kind and helpful. But it’s very clear on many levels that the owner just views it as a money-making machine. It lacks soul, is dirty, uncomfortable and overpriced.