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andel's by Vienna House Berlin - Berlin Hotels
Rating: 4.5 Stars
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andel's by Vienna House Berlin

Landsberger Allee 106, Berlin - Map
"Mixed experience "
I have stayed here before (prior to the name change "Vienna House"). Perhaps 3-4 times. Obviously I like the hotel or wouldn't have returned. My most recent experience (4 nights) was a bit on the odd side to say the least. (1) No room service provided on 2nd day (no idea why); (2) two times (2x!!!!) service staff walked into my room while I was in it. The FIRST time, I was working on computer mid-morning, I heard a knock on door and before I could respond, a woman just walks in to check on the mini-bar. NO hesitation whatsoever, even when she realized I was in the room it didn't seem to faze her. No "sorry", nothing. Weird but at least I had my pants on. The SECOND time, it was in the evening on the day they didn't clean my room. I was lying on the bed watching a movie with ear phones on. All of a sudden, I heard a voice and looked up to find a guy standing in front of me!!! He wanted to know if I wanted my towels changed! What? What?; (3) The next day I spoke to the manager about both of these instances and while he seemed more or less attentive (what choice did he have?) I was offered no apology or explanation. Weird.
Traveller from Chapel Hill, NC
Located in Prenzlauer Berg, this luxury hotel is 0.6 mi (0.9 km) from Velodrom and within 3 mi (5 km) of Alexanderplatz and …More

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