Ratings based on 926 Verified Reviews

4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Trowbridge, UK

Great hotel, excellently presented, helpful staff,

Posted 23-Apr-2017
Pros: Friendly, helpful staff, great breakfast, lovely room. Quiet location
Cons: Nothing
Location: About a 20 minute walk to the TV tower, good bus service. Lots to see and do in the city centre but a bit of a walk. Lovely park opposite the hotel
We stayed in this hotel on a city break to Berlin. Lovely hotel, very comfortable, friendly and welcoming.
Comment from Hotel Management
26-Apr-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveller from mo.

Great Hotel great Hotel room was clean buffet brea

Posted 17-Apr-2017
Great hotel room was clean, buffet breakfast was excellent. Staff was very friendly and very helpful and spoke in English for me .Spent 13 nights there I would definitely stay there again !
Comment from Hotel Management
18-Apr-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveller

Good Location

Posted 04-Apr-2017
Pros: There's a nice park directly across the street for running or walking, and the bus stop was an easy 2 minute walk from the hotel's front door.
Cons: I had a room on the street side, so it was a bit loud until about 10:00 at night.
Location: Alexanderplatz is only a 10 minute bus ride away from the hotel, so getting to the Metro, shopping and tourist things is very easy.
Very easy to get downtown from this hotel. Breakfast was great. The staff were very friendly and helpful.
Comment from Hotel Management
05-Apr-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveller from Ross on Wye, UK

Clean and comfortable

Posted 07-Mar-2017
Pros: The location, the view across the park from our room, the friendliness of the staff and comfort of our room.
Cons: A quicker toaster!
Location: The location suited us because of the event we were attending, being only 4 bus stops away from Alexanderplatz and a short walk from all-night trams.
We found the staff super-helpful. Lovely breakfasts too. The toaster is the slowest we have ever come across but that is a very tiny criticism because everything else worked a treat!
Comment from Hotel Management
09-Mar-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Feb-2017
This hotel gave us what we wanted - i.e. a base from which to explore the city. On a bus route so getting around was easy.
Comment from Hotel Management
26-Feb-2017 by Victor's-Residenz-Hotel Berlin, Hotel Management
Thank you very much for your nice comment. We are very pleased to hear that you enjoyed your stay with us. We look forward to welcome you again at the
5 out of 5
Recommended
for Everyone
by A verified traveller from Derby, UK

Huge room and excellent breakfast

Posted 18-Feb-2017
Pros: Location, comfort, helpful staff, large rooms and excellent breakfast
Cons: Nothing
Location: Apart from the park and small arts cinema nearby the location is very convenient for visiting the rest of Berlin with good transport links.
The hotel is conveniently situated with the 200 bus to Potsdamer Platz and Tiergarten stopping outside the building and the M4 to Alexanderplatz a short walk away. There is a pleasant park opposite and many rooms look out over it. Rooms are large and comfortable with roomy ensuite facilities. Staff are helpful and friendly. The breakfast is fantastic and the small restaurant is convenient if you want to dine in - not many eating places nearby.
Comment from Hotel Management
20-Feb-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards
4 out of 5
Recommended
for Couples
by A verified traveller from Dunfermline

Good quality hotel with great links to everything

Posted 12-Feb-2017
Pros: Good standard and location
Cons: English speaking programs on TV
Location: Easy transport links by tram to underground and trains at Alexanderplatz
Stayed here before. Again did not disappoint with good standard. Good breakfast to start the day.
Comment from Hotel Management
16-Feb-2017 by ., Hotel Management
Thank you very much for your kind review We are looking forward to welcome you again. Best regards Your team at the Victor's Residenz-Hotel Berlin
4 out of 5
Recommended
for Everyone
by A verified traveller from KENT

Very nice hotel

Posted 10-Feb-2017
Pros: Staff were very friendly. Location was perfect.
Cons: Better pillows
Location: Location is perfect. Transport is within walking distance
We visited Berlin for a City Break. Victor's Hotel was perfect. We were within walking distance of all transport. After a full day of sightseeing it was nice to come back where we would enjoy the lovely friendly restaurant and relax for the evening. We would highly recommend this hotel.
Comment from Hotel Management
10-Feb-2017 by Your Team at the Victor's Residenz-Hotels Berlin, Hotel Management
Thank you very much for your kind comment. It was a pleasure to have you here. We hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Birmingham UK

Lovely

Posted 14-Jan-2017
Nice and quiet, opposite a park and about a mile from the touristy areas. Also near to bus #200 which goes round all the main sites in the city. Rooms are clean and spacious but the bed is somewhat hard. Nice bar and restaurant which are reasonably priced, and the breakfast has a good selection and long availability.
Comment from Hotel Management
20-Jan-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards
5 out of 5
by STEFAN

Wonderful Time

Posted 04-Jan-2017 on Hotels
From check in to check out the staff were great and this continued throughout the hotel. We were given an upgrade on arrival, which was fantastic! We reserved two rooms on a high floor next to each other and that is exactly what we got. Other hotels could learn a lot from this place! The room was spotless and large we were extremely comfy throughout our stay. Breakfast was outstanding offering something for every taste and everything was replenished quickly. Transport was great to everywhere, there is a bus stop outside the hotel, or the S-Bahn a short walk away. Tickets are available from the hotel, making life so much easier. There was only one small negative and that was the shower, the door opens outwards so it's impossible to put a bathmat down. Overall though a wonderful stay!
Comment from Hotel Management
11-Jan-2017 by General Manager, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards Your team at the Victor's Residenz-Hotel Berlin