Ratings based on 950 Verified Reviews

4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Try nice hotel

Posted 25-Jun-2017
The staff is very friendly the food is good and it is very clean
4 out of 5
Recommended
for Everyone
by A verified traveller from prague, cz

nice quiet hotel across from park

Posted 09-Jun-2017
Pros: Breakfast was very good; staff was great
Cons: Would be nice to have coffee/tea in room
Location: nice park across the street. Alexanderplatz is about 1km from the hotel
Very nice hotel; quiet and close to park. No A/C and it was 33 degrees while we were there, but the windows do open. Good breakfast, and the restaurant was pleasing. All of the staff were very helpful and friendly.
Comment from Hotel Management
13-Jun-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. We are very pleased to hear that you enjoyed your stay with us. We also thank you for the helpful comments. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveller

Near all connections for all parts of the city

Posted 03-Jun-2017
Pros: The location
Cons: The installation of air conditioning plus tea and coffee making facilities
Location: Very close to all connections thus enabling travel to all parts of the city
The hotel was good but in a noisy location, the hotel could also benefit from air conditioning, other than that the room was clean and the staff were bery helpful.
Comment from Hotel Management
13-Jun-2017 by Victor's-Residenz-Hotel Berlin, Hotel Management
Thank you very much for your nice comment. We are very pleased to hear that you enjoyed your stay with us. Please note that it is not possible to install an air conditioning because of the buildingshape. In addition, we have decided for environmental reasons to ban equipment with high energy demand from the Hotel. We look forward to welcome you
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Jun-2017
This hotel is close to Bus #200 stop and M-4 station, but is away from U-2.station We use bus #200 connect to other city viewpoint most of tome. The hotel has rent bikes service too. It cost me 6 euros for two hours or 12 euros for one day. No air conditioner nor refregerator is unfortunately. Coffee is not bad. Breakfast is a plus.
Comment from Hotel Management
02-Jun-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards
5 out of 5
Recommended
for Couples
by A verified traveller from Asheville, NC

Gorgeous view of the park + fun neighborhood

Posted 30-Apr-2017
Location: Definitely explore the park across the street, try Lily Burger down the street, walk around the neighborhoods! Many cafes, restaurants, and nooks.
This was our first trip to Berlin. We received a high-floor room overlooking the beautiful park (Am Friedrichshain). From check-in to check-out, we were well taken care of by the staff, who even loaned us a tea kettle due to the unexpected rainy, cold weather! (It was great to come home and make a hot drink in the room!) The bathrobes were big and comfortable, and the room itself was warm with plenty of room. The only drawbacks were: no tub (but the shower is fabulous) and the pillows are down feathers and VERY thin. I had to request extra pillows but still got a cramp in my neck while sleeping. The Wi-Fi is a little slow, be prepared to upgrade. The Breakfast is INCREDIBLE--don't miss it! Plenty to eat, wonderful start before exploring the city every day. We were also within major bus stops, walking was pleasant, so it was easy to get around. I highly recommend this hotel!
Comment from Hotel Management
01-May-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveller from Trowbridge, UK

Great hotel, excellently presented, helpful staff,

Posted 23-Apr-2017
Pros: Friendly, helpful staff, great breakfast, lovely room. Quiet location
Cons: Nothing
Location: About a 20 minute walk to the TV tower, good bus service. Lots to see and do in the city centre but a bit of a walk. Lovely park opposite the hotel
We stayed in this hotel on a city break to Berlin. Lovely hotel, very comfortable, friendly and welcoming.
Comment from Hotel Management
26-Apr-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveller from mo.

Great Hotel great Hotel room was clean buffet brea

Posted 17-Apr-2017
Great hotel room was clean, buffet breakfast was excellent. Staff was very friendly and very helpful and spoke in English for me .Spent 13 nights there I would definitely stay there again !
Comment from Hotel Management
18-Apr-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveller

Good Location

Posted 04-Apr-2017
Pros: There's a nice park directly across the street for running or walking, and the bus stop was an easy 2 minute walk from the hotel's front door.
Cons: I had a room on the street side, so it was a bit loud until about 10:00 at night.
Location: Alexanderplatz is only a 10 minute bus ride away from the hotel, so getting to the Metro, shopping and tourist things is very easy.
Very easy to get downtown from this hotel. Breakfast was great. The staff were very friendly and helpful.
Comment from Hotel Management
05-Apr-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards
4 out of 5
by Kai-En

Posted 24-Mar-2017 on Hotels
My stay was very pleasant. The hotel is locate in a very quite area, yet still close to Alexanderplatz. Amazing! I enjoyed my stay there very much! Would like to come again.
Comment from Hotel Management
29-Mar-2017 by Maria, Hotel Management
Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards Your team at the Victor's Residenz-Hotel Berlin
5 out of 5
by darrell

Convenient clean hotel Great staff and breakfast!

Posted 12-Mar-2017 on Hotels
Breakfast is WONDERFUL. Alone worth the stay. Rooms are spacious. Hotel is relatively inexpensive so not luxurious but furnishings and fixtures of excellent quality. Very clean bathroom. If you're American, take your own washcloths because they are not provided (in the European tradition for less than 4 star hotels). I've stayed here 10 times and will continue to do so. Staff is wonderful. Always a smile, quick response, and by the second day they know your room key before you even get to the desk. Only sugggestion is that it's getting time to change hallway carpet. This hotel is a great value. D
Comment from Hotel Management
19-Mar-2017 by Maria, Hotel Management
Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards Your team at the Victor's Residenz-Hotel Berlin