Ratings based on 884 Verified Reviews

4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Birmingham UK

Lovely

Posted 14-Jan-2017
Nice and quiet, opposite a park and about a mile from the touristy areas. Also near to bus #200 which goes round all the main sites in the city. Rooms are clean and spacious but the bed is somewhat hard. Nice bar and restaurant which are reasonably priced, and the breakfast has a good selection and long availability.
Comment from Hotel Management
20-Jan-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards
5out of 5
Recommended
for Everyone
by A verified traveller

Eccellente...

Posted 10-Jan-2017
Ho soggiornato in questo hotel per 3 giorni. L'ambiente molto curato e pulito ed il personale molto cordiale. Colazione internazionale e abbondante. Comoda la posizione. A pochi metri dalla struttura si trova la fermata dell'autobus (M4 e 200) che in 5 minuti porta ad Alexanderplatz. Se dovessi visitare nuovamente Berlino ci ritornerò sicuramente.
Comment from Hotel Management
11-Jan-2017 by Victor's Residenz-Hotels Berlin, Hotel Management
Thank you very much for your kind comment. It was a pleasure to have you here. We hope to see you again.
5out of 5
Recommended
for Everyone
by A verified traveller

Muy tranquilo.Desayuno genial.Personal muy atento

Posted 04-Jan-2017
Excelente. Muy silencioso.zona tranquila.bien comunicado.
Comment from Hotel Management
11-Jan-2017 by Victor's-Residenz-Hotel Berlin, Hotel Management
Thank you very much for your nice comment. We are very pleased to hear that you enjoyed your stay with us. We look forward to welcome you again at the
2out of 5
by A verified traveller

not upto the mark of 4 star hotel

Posted 28-Dec-2016
Pros: The only thing, it is right at the bus stop 200 which takes into Alexandra Platza in less than 10 minutes. Also near to M4,M5,M6 trams
It says the hotel is 4 start hotel. I don't think it has 4 star standards. The bathroom was not clean and has odour smell. The bed was average. There were no tea/coffee making facilities in the room.
Comment from Hotel Management
30-Dec-2016 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. We apologize for the inconveniences you had during your stay. This is not the normal service we would like to provide to our guests. Please note that we have keetles available on request. For your next stay we will prepare one for you. In addition If you still want to give us another chance, we promise you to convince you of our full service. Sincerely
4out of 5
Recommended
for Everyone
by A verified traveller

Stilvolles Hotel mitten in Berlin

Posted 26-Dec-2016
Pros: Die Räumlichkeiten im Parterre und das Frühstück
Cons: Ein anderes Bier vom Fass; leider hat das Andechser nicht gut geschmeckt
Location: In der Nähe des Alexanderplatzes; Unternehmungen vielseitig möglich
Unsere Familie hat den Aufenthalt in Ihrem Hotel sehr genossen.
Comment from Hotel Management
31-Dec-2016 by Victor's Residenz-Hotels Berlin, Hotel Management
Vielen Dank für Ihren Besuch und Ihre Bewertung. Wir bedauern sehr, dass Ihnen unserer Andechser Bier nicht geschmeckt hat. Zusätzlich bieten wir Radeberger Pilsner und Berliner Pilsner vom Fass an. Wir hoffen, Sie auch zukünftig vom Victor's Residenz-Hotel Berlin zu überzeugen. Mit den besten Grüßen von der Spree.
4out of 5
Recommended
for Everyone
by A verified traveller from leiderdorp

Heel plezierig met de bushalte vlakbij

Posted 23-Dec-2016
Pros: Vriendelijk personeel en schoon.
Location: Vlakbij het centrum, en bushalte
Ik zou iedereen dit hotel aanbevelen. Want het ligt centraal en het is een mooi hotel
Comment from Hotel Management
29-Dec-2016 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards
4out of 5
Recommended
for Everyone
by A verified traveller from England

Good location

Posted 23-Dec-2016
Pros: The good transport links and complimentary breakfast with all bookings.
Cons: The beds, which should have been a double however were two singles pushed together, were far too stiff to get a decent sleep on. They also rolled..
Location: Quiet location, park opposite. Bus stop with good tourist connections outside the hotel, and a tram nearby.
The hotel has a strange vibe of feeling very modern on the exterior however fairly antiquated inside. Perfectly pleasant, however we never felt at home here. Staff were able to accommodate our minimal requests without issue (both in English and German). The beds were far from ideal, being too stiff for a decent sleep. In contrast to the description, rooms were definitely not soundproofed. Many noises were heard, both from nearby rooms and from the plumbing. The lack of tea/coffee making facilities within our room, or the hotel as a whole, was an irritation. However, in fairness, this was not advertised as being included.
Comment from Hotel Management
29-Dec-2016 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. We are very pleased to hear that you enjoyed your stay with us. We also thank you for the helpful comments. Best regards
4out of 5
Recommended
for Everyone
by A verified traveller

Super Hotel, gute Lage

Posted 19-Dec-2016
Pros: Frühstück
Location: Friedrichshain, Nähe Prenzlauer Berg und Alexanderplatz
Super Preis- Leistungsverhältnis, schöne Lage am Friedrichshain. Sehr leckeres Frühstück und freundliches Personal. Große schöne Zimmer, lediglich die Matratze könnte mal gewechselt werden. Wir kommen gerne wieder.
Comment from Hotel Management
24-Dec-2016 by Victor's Residenz-Hotels Berlin, Hotel Management
Ein großes Dankeschön für Ihre tolle Bewertung! Wir hoffen, Sie auch zukünftig vom Victor's Residenz-Hotel Berlin zu überzeugen. Mit den besten Grüßen von der Spree.
5out of 5
Recommended
for Everyone
by A verified traveller from como

Pulizia eccellente, camera silenziosa e spaziosa

Posted 18-Dec-2016
Abbiamo soggiornato tre giorni, ci siamo trovati benissimo. Bus 200 ferma davanti all'hotel e porta in centro e davanti alla stazione dei treni per l'aeroporto. Colazione ricca e buonissima, consiglio questo hotel.
Comment from Hotel Management
22-Dec-2016 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for choosing the Victor's Residenz-Hotel Berlin as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We hope to see you again. Kind regards
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Dec-2016
Pros: Excellent localisation and extreme quiet rooms
Cons: Internet system
Location: Excellent, in the center all all interesting visits and activities
Excellent apart Hotel internet system which is regularly falling. Internet isn't running well except you pay $12/day!!! Apart that, localisation hotel is perfect, bus are in front of the hotel, near the center of all main activities. Good service, good staff hotel, good rooms. Just to update a regular internet system! Thanks, there is emergency!!!!!
Comment from Hotel Management
22-Dec-2016 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. We are very pleased to hear that you enjoyed your stay with us. We also thank you for the helpful comments. Best regards