Terrace/patio

Reviews of H4 Hotel Berlin Alexanderplatz

H4 Hotel Berlin Alexanderplatz
Karl Liebknecht Strasse 32, Berlin, BE

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1000 reviews" "
Rating 8 - Good. 342 out of 1000 reviews" "
Rating 6 - Okay. 71 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel clean and near to mall
Stayed 2 nights in Apr 2024
Response from Linda Prutz - H-Hotels Online Reputation Manager on 16 Apr 2024
Dear Hugo, We are delighted about the fantastic rating on your recent abidance at our hotel. Thanks a million for letting us and our future guests know that you had a very pleasant time with all the comfort you expected. Please recommend us to your friends and re-experience our warm hospitality during a future visit. Kind regards

10/10 Excellent

Sarah Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at H4; the staff were all very helpful and friendly, the room was spotless and the facilities were as we expected. The breakfast buffet was brilliant, plenty of choice and great value. I would recommend this hotel and stay here again.
Stayed 3 nights in Mar 2024
Response from Linda Prutz - H-Hotels Online Reputation Manager on 20 Mar 2024
Dear Sarah Lyn, We would like to thank you for posting a wonderful review of your stay experiences at our H4 Hotel. How lovely to know that our excellent service features as well as modern comfort met your expectations and made your abidance delightful. We hope to welcome you back again someday and enable your next visit just as enjoyable. Sincerely

10/10 Excellent

Ricardo

Stayed 2 nights in Mar 2024
Response from Linda Prutz - H-Hotels Online Reputation Manager on 8 Apr 2024
How amazing to see your fabulous 5* rating. Thanks a million Ricardo and tell your friends about us. See you soon! Greetings from lively Berlin

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with all aspects of the hotel in the 3 night stay. The service was excellent, one interaction in particular with reception, involving printing out some tickets, was top class. I was able to create my perfect hotel breakfast, so top marks there too. The room had everything I needed, with no noise from other rooms. You might still want to have earplugs if you’re distracted by noise from outside - but it’s no more than you’d expect from a city centre hotels. Finally, the bar was a bonus - comfortable & no more expensive than many pubs in the area. This is an excellent option for a few days in Berlin. It’s easy to get to, with Alexanderplatz station a few minutes walk away. I’d definitely stay again
Stayed 3 nights in Feb 2024
Response from Stefanie Bergforth - Online Reputation Manager on 11 Mar 2024
Dear Mark,Thank you very much for the excellent rating of our H4 Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Berlin. Visit us again soon - we would be very happy.Best regards,Your H-Hotels team,

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Alexanderplatz station was perfect, and ability to walk to moat places was a bonus. Breakfast included a great selection of food, and was available from 6am until 10.30am (11am on weekends) which meant that it was bever too busy. Staff were friendly and helpful and the room was clean, well equipped and comforrablw.
Stayed 3 nights in Feb 2024
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 19 Feb 2024
Dear Gordon, We are more than happy that you had such a pleasant time staying at our hotel. Thanks a million for sharing your throughout positive impressions with us and our future guests. We can't wait to meet again and until then we remain with very kind regards,

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, will be back!
Stayed 2 nights in Feb 2024
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 5 Feb 2024
Dear Bruce, Many thanks for sharing the beautiful impressions of your recent stay at our H4 Hotel. We are more than happy that your abidance with us was delightful and our conveniences highly appreciated. Please come back again soon and re-experience our warm hospitality and guest oriented service. Kind regards

2/10 Terrible

Simrat

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was mold in the bathrooms. Dirty filthy carpet. Staff is not helpful. There is no way you can bring in food from outside and sit in the room and eat. Small dingy rooms. Coffee maker full of dust and dirt inside it. Sure recipe for getting sick.
Stayed 5 nights in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 25 Jan 2024
Dear Simrat, We work hard each day to meet our quality level and therefore deeply regret that we couldn't convince you of the comfort as well as service features our entire H4 Hotel Team generally is appreciated for. Please accept our sincere apologies for the inattention of our housekeeping and rest assured that specified issues really are not a usual case. As a matter of course we will not only discuss your meaningful feedback with our responsible colleagues but also use it for internal training purpose to avoid further occurrences. Hopefully we can welcome you back again someday and win you with our common excellent hospitality. Best regards

10/10 Excellent

Julie, East Kilbride

Travelled with family
Liked: Amenities
Stayed 3 nights in Jan 2024
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 23 Jan 2024
We couldn’t be happier about your awesome 5* rating Julie. Thanks a million for sharing and please recommend us to everyone you know. We can’t wait to meet again. Greetings from lively Berlin

10/10 Excellent

DAVID

Stayed 3 nights in Jan 2024
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 16 Jan 2024
We couldn’t be happier about your awesome 5* rating David. Thanks a million for sharing and please recommend us to everyone you know. We can’t wait to meet again. Greetings from lively Berlin

2/10 Terrible

Simrat

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 9 Jan 2024
Dear Simrat, Thank you for your recent abidance at our H4 Hotel Berlin Alexanderplatz. Because of your disappointing rating we are very sorry not to have reached your expectations of a pleasant stay and we regret the lack of information about your uncomely experiences. In order to find solutions for improvements we would have liked to know what we can do in your opinion to enhance our service features and conveniences. If it only was an accidental confusion with the percentage allocation we kindly ask you to re-think your review and by any chance change it into your actual impressions. Please be aware that your given 1* out of possible 5* is the lowest you can assess and therefore we hope for an amendment on your part in case it was a mistake. Best regards

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The Hotel is in a great location. Its a 5 minute walk to the train station. Breakfast was great, big selection. The rooms were clean and comfy. I would definately reccomend this hotel for a first time visitor like myself who wants to explore the city.
Stayed 5 nights in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 9 Jan 2024
Dear Joanna, Thank you very much for taking the time to answer the online survey following your recent stay with us. How lovely to know that our service features as well as facilities met your expectations and made your abidance delightful. We can’t wait to meet again. Kind regards

10/10 Excellent

Irvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family winter holiday in Berlin
We enjoyed very much our 4-days family winter holidays at H4 hotel in Berlin. We had a spacious junior suite with a great view, super comfy beds and executive lounge entrance which we found quite nice for some refreshments or hot drinks, especially when coming back after cold, stormy weather. Excellent hotel, great location, tasty buffet breakfast, friendly and helpful stuff.
Stayed 3 nights in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 31 Jan 2024
Dear Irvin, Thanks a million for posting a wonderful review. We couldn't be happier about the fact that your stay at our H4 Hotel was a success and our amenities as well as facilities to your satisfaction. Please come back again someday and re-experience our excellent service as well as warm hospitality. Kind regards

10/10 Excellent

David

Stayed 2 nights in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 23 Jan 2024
How amazing to see your fabulous 5* rating. Thanks a million David and tell your friends about us. See you soon! Greetings from lively Berlin

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Room was perfect
Stayed 2 nights in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 30 Dec 2023
Dear John, Many thanks for the fantastic review of your recent stay. We are delighted about your beautiful words confirming that your time at our H4 Hotel was enjoyable and our amenities as well as facilities to your satisfaction. We can't wait to welcome you back again someday for another wonderful abidance with us in the heart of lively Berlin. Sincerely

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay here. The location was great for exploring Berlin, and it was a clean and updated room.
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 7 Feb 2024
Dear Matthew, Thanks a million for spending your vacations at our modern city hotel and for sharing a brilliant review. We are delighted that you had a wonderful time with us and experienced warm hospitality as well as great comfort. Please come back again someday and let us enable your future stay just as pleasant. Sincerely

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Room In A City
The room was spacious and perfect for our family of four. The 1.5 baths helped in the shared space. The executive lounge was a great bonus for snacks and drinks and a place to sit and read. Location was excellent!
Stayed 2 nights in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 25 Dec 2023
Dear Greg, Thanks a million for choosing our hotel for your recent trip to Berlin. We are thrilled that the positive impressions of your stay experiences made you leave us such a lovely review. Please come back soon and let us enable your next abidance just as delightful. Sincerely

10/10 Excellent

Anna Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 23 Dec 2023
How amazing to see your fabulous 5* rating. Thanks a million Anna Louise and tell your friends about us. See you soon! Greetings from lively Berlin

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved loved loved.
This was one of my favorite properties during a recent German Christmas market trip to several cities. Within walking distance to Alexanderplatz station and the property itself is great. Seems very modern and our room was amazing and breakfast great. Will for sure be looking to stay here again.
Stayed 2 nights in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 19 Dec 2023
Dear Marcel,Our entire H4 team says "thanks a million" for sharing an awesome review of your recent stay. It always is a pleasure to satisfy our guests expectations to the fullest and we are infinitely grateful for positive feedbacks like yours as a result of our daily efforts. Gladly we will forward your beautiful praise to our colleagues and already look forward to enable many future visits just as wonderful. Kind regards

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 18 Dec 2023
We couldn’t be happier about your awesome 5* rating Eugenia. Thanks a million for sharing and please recommend us to everyone you know. We can’t wait to meet again. Greetings from lively Berlin

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located property with excellent public transport links. Very easy check in. I had requested a room with a view overlooking the main road and was delighted to find that our room (301) provided exactly that. Room facilities were exactly as listed on the website including a fridge/minibar as well as safe and tea/coffee making facilities. We visited the hotel bar on each evening and ate their once; prices were very reasonable and the food and drink were always delicious. Staff were always friendly too. Very much enjoyed our stay at this hotel and would certainly return if we are in Berlin again. Thank you.
Stayed 4 nights in Nov 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 18 Dec 2023
Dear Stephen, Many thanks for your fabulous rating and wonderful words. We are delighted that our warm hospitality as well as great comfort have contributed to make your stay at our hotel pleasant and enjoyable. Please recommend us to your friends and come back soon for another wonderful abidance in super central location. Sincerely

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 14 Dec 2023
Wow, what a fantastic rating John. Many thanks for sharing it with us and our future guest. We look forward to enable your future stay just as memorable. Kind regards

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 14 Dec 2023
We couldn’t be happier about your awesome 5* rating Denise. Thanks a million for sharing and please recommend us to everyone you know. We can’t wait to meet again. Greetings from lively Berlin

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tamas was extremely helpful and kind!!
Stayed 3 nights in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 12 Dec 2023
Dear James, How lovely to know that your stay at our H4 Hotel was a success and especially our friendly team part of your throughout positive impressions. We are very thankful for your beautiful feedback which we will gladly share with our entire obliging staff. Please visit us again someday and re-experience our warm hospitality as well as excellent service features. Best regards

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 15 Dec 2023
How nice of you to share your good 4* rating. Thank you and we'll hopefully meet again someday for an even more delightful stay. Kind regards

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay clean and very friendly staff!!
Great location, very clean, and friendly staff! My only complaint was the lack of amenities in the bathroom. No conditioner in the shower was a bummer. Also had a weird experience with someone that clearly wasn’t a guest hanging out in the elevator and tried to follow us to our room. Not the hotels fault but the front desk didn’t seem aware he was there.
Stayed 2 nights in Nov 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 21 Nov 2023
Dear Elizabeth, Thanks a million for posting a wonderful review of your recent stay at our hotel. We are delighted about your praising words confirming that our daily efforts were appreciated and we will gladly share it with our entire team. Please come back again soon for another memorable time and re-experience our warm hospitality. Best wishes

2/10 Terrible

juan, bronx

Liked: Staff & service
Disliked: Cleanliness
I was bitten by beg buds
Stayed 2 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 16 Nov 2023
Dear Juan, Thank you for your recent stay and corresponding feedback. We deeply regret the uncomely situation with the bedbugs in your room and we apologize in any way for the inconveniences that came along with it. Due to the fact that many different influences could have caused it we sadly have no idea how the bugs appeared. Please rest assured though that we were just as shocked as you and that we have immediately initiated several preparations. Your room and all rooms nearby were shut down instantaneous and a specialized company was commissioned. We also moved you into another room straight away and made a full refund for the already paid first night. With that compensation we hoped to have found an adequate solution to make up for the discomfort and we kindly ask you for another opportunity to improve your impressions during a future visit.Best regards,Your team from the H-Hotels Linda Prutz - Online Reputation Manager

10/10 Excellent

Virginia

Stayed 3 nights in Nov 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 5 Dec 2023
How amazing to see your fabulous 5* rating. Thanks a million Virginia and tell your friends about us. See you soon! Greetings from lively Berlin

8/10 Good

Conor

Stayed 3 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 15 Nov 2023
How nice of you to share your good 4* rating. Thank you and we'll hopefully meet again someday for an even more delightful stay. Kind regards

8/10 Good

Paul, Exmouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly , clean & efficiently run hotel with good breakfast , would stay here again. Only problem being ; Quite warm in the room in the evening with air/con not properly working & unable to keep window open due to street noise
Stayed 3 nights in Nov 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 8 Nov 2023
Dear Paul, How nice to see the kind review of your recent stay at our comfy hotel. We appreciate your good rating just as much as the friendly words and we are thankful for your time to share your experiences. During your future visit we would like to fully convince you of our quality level and hope to meet again. Best wishes

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Our rooms were comfortable and clean. Shower was amazing! It was my husband's birthday so the hotel decorated our room with confetti, balloons, banner and fizz. It cost €20 but was well worth it. Breakfast was great. Can't fault this hotel at all.
Stayed 4 nights in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 6 Nov 2023
Dear Audrey, Thanks a million for choosing our modern city hotel for your recent stay in Berlin and for rewarding us with such a brilliant feedback. We are delighted that your abidance was pleasant and our conveniences appreciated. Hopefully we can welcome you back again someday for another fantastic time in nice ambience. Sincerely

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay 😊, fabulous breakfasts 👍
We had a 3 night stay at the hotel. Really good location, within walking distance of main attractions and train station. Very comfortable room and bed. The room was a good size and layout ideal for short stay. Breakfast probably one of the best we have had across Europe. Very generous and plenty of choice. Staff at breakfast very friendly. Front desk staff were helpful, friendly and attentive. Only caution is to take the train from the airport to the hotel as taxi was extortionate. Definitely ripped off which was a disappointing start to our first visit to Berlin.
Stayed 3 nights in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 6 Nov 2023
Dear Terence, Thanks a million for sharing a brilliant review with us and our future guests. We are thrilled about your beautiful words confirming the delightful impressions of your stay at our H4 Hotel and we can't wait to welcome you back again someday for another memorable time with us in the heart of Berlin. Best wishes

8/10 Good

Lucy, St Agnes

Stayed 3 nights in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 16 Nov 2023
How nice of you to share your good 4* rating. Thank you and we'll hopefully meet again someday for an even more delightful stay. Kind regards

8/10 Good

Lacatus

Stayed 1 night in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 27 Oct 2023
Dear Lacatus, We are thankful for your positive rating and glad to know that you enjoyed staying at our H4 Hotel. With our nice ambience and great service features we would be happy to welcome you back again someday for an even more delightful abidance. Best regards

10/10 Excellent

Ayse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 26 Oct 2023
Wow, what a fantastic rating Ayse. Many thanks for sharing it with us and our future guest. We look forward to enable your future stay just as memorable. Kind regards

6/10 Okay

Juan

Liked: Staff & service, room comfort
It’s fine, good value
Hotel is in a nice, central location, and a good value. The sheets were a little musty - I don’t know why that was but they could have used a wash.
Stayed 3 nights in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 16 Oct 2023
Dear Juan, Thank you for your time to rate and comment on your recent stay at our hotel. We regret that even though you overall enjoyed a pleasant abidance with us not everything fully met your expectations and we apologize for mentioned inconveniences which will be discussed with our housekeeping team. Hopefully you will give us another chance to improve your impressions and convince you of our high quality level. Kind regards

6/10 Okay

Julia

Business traveller
Liked: Property conditions & facilities
Disliked: Room comfort
Overall fine; lotsnof chiice for breakfast at decent price; very nice at reception and restaurants for dinner; and room clean and sufficient Very noisy in the room from the street despite triple glazing, so suggest brunging ear plugs. Also room service came into my room three times without knocking, probably assuming I had checked out. So they need some more work on that.
Stayed 2 nights in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 16 Oct 2023
Dear Julia, We are thankful for your efforts to share a review concerning to your stay experiences. Good to know that you overall enjoyed your time with us. However we would like to take the opportunity and apologize for the incident with our housekeeping team who entered your room three times without hearable knocking. Please rest assured that we totally understand your frustration about it. Such kind of behavior certainly isn't acceptable and will not be tolerated on our part. Therefore we have already forwarded your meaningful feedback to our responsible colleagues for their consideration and to make sure it does not happen again. Next time please just give us a short note in advance that you prefer one of our quiet rooms facing the inner courtyard and due to our current availability we will be pleased to fulfill your request. Hopefully you will give us another opportunity to be your host and convince yourself of our general excellent hospitality in every aspect. Kind regards

10/10 Excellent

PAUL

Stayed 5 nights in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 1 Nov 2023
Wow, what a fantastic rating Paul. Many thanks for sharing it with us and our future guest. We look forward to enable your future stay just as memorable. Kind regards

10/10 Excellent

Ayse

Stayed 4 nights in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 30 Oct 2023
We couldn’t be happier about your awesome 5* rating Ayse. Thanks a million for sharing and please recommend us to everyone you know. We can’t wait to meet again. Greetings from lively Berlin

10/10 Excellent

Armando, Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 7 Oct 2023
Dear Armando, Many thanks for rewarding us with such a brilliant feedback. We couldn’t be happier about your lovely words confirming your wonderful stay at our modern hotel and we would be delighted to welcome you back again soon for another pleasant time with us in the heart of Berlin. Warm regards

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berlin - Alexanderplatz hotel
Well-maintained hotel with reasonably sized rooms that is reasonably priced and has a decent location.
Stayed 4 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 7 Oct 2023
Dear Bruce, Thank you for choosing our hotel for your recent trip to Berlin and for giving us a kind feedback. We are happy to know that you enjoyed a pleasant stay and appreciated our conveniences. Please come back again someday and allow us to fully persuade you of our excellent hospitality. Best regards

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for touring the city.
We were pleased with almost everything, but found the room temperature was a little too warm for us, even after adjusting what looked like the room-stat down to its lowest point, but fortunately the room had opening windows.
Stayed 3 nights in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 7 Oct 2023
Dear Peter, We are thrilled to see your awesome review confirming the delightful impressions you experienced while staying at our modern designed and central located hotel. Thanks a million for sharing your lovely thoughts and please allow us to enable your next abidance just as wonderful. We already look forward to your future visit. Kind regards

6/10 Okay

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Good price but lacking that something special
Not a bad location, easy access from Alexanderplatz. A bland and empty atmosphere in the hotel, no greetings when you walk through the door, no cosy little bar. Exec Lounge also has little atmosphere, and often runs out of food.
Stayed 6 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 5 Oct 2023
Dear Deborah, Thank you for your efforts to review the experiences of your recent stay at our hotel. We are glad that your positive impressions prevailed and that your abidance was overall enjoyable even though to our regrets not everything met your expectations. Please rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation, very close to transportation and dining areas, we truly enjoyed.
Stayed 2 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 4 Oct 2023
Dear Luis, Thanks a million for choosing our hotel for your recent trip to Berlin. We are delighted that you had such a fantastic time with us and that your positive impressions made you post this brilliant review. Please recommend us to your friends and come back soon for another pleasant stay. Best regards

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break in Berlin
Travelled with my wife and two sons (24,20). Very easy to get from Airport to Alexander platz. Hotel was less than 5 minute walk from station. Hotel location was excellent, on main street with shops, bars & restaurants. Within walking distance of all main attractions. City public transport was easy to use. We all had a great stay Highly recommended hotel for quality and location
Stayed 5 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 4 Oct 2023
Dear Barry, Thanks a million for choosing our hotel for your recent trip to Berlin. We are thrilled that the positive impressions of your stay experiences made you leave us such a lovely review. Please come back soon and let us enable your next abidance just as delightful. Sincerely

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 1 Oct 2023
How amazing to see your fabulous rating. Thanks a million George and tell your friends about us. See you soon! Greetings from lively Berlin

10/10 Excellent

Anny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was ok! The housekeeping no to great
Stayed 4 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 27 Sept 2023
Dear Anny, Thanks a million for giving your recent stay an awesome 5* rating. We are happy that you enjoyed a pleasant time with us although not everything met your expectations which in turn we regret. Please come back someday and allow us to convince you of our general great housekeeping service. Best wishes

10/10 Excellent

Li

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and convenient to take transportation. Hotel is nice and clean.
Stayed 3 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 27 Sept 2023
Dear Li, Thanks a million for posting a fabulous review of your recent abidance at our modern hotel. We are delighted that you enjoyed a pleasant time with us and experienced an attentive service throughout. Please come back soon for another lovely stay in the heart of Berlin. Best regards

10/10 Excellent

Ankit, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with lots of stuff to do nearby. Lounge access if you book a suite is a nice touch
Stayed 2 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 27 Sept 2023
Dear Ankit, Thanks a million for taking the time to share your awesome review. We are delighted that you enjoyed a pleasant abidance at our hotel and appreciated our conveniences just as much as our warm hospitality. Your feedback is a super motivation for our entire team as it confirms that our daily efforts bring memorable experiences. We already look forward to your next visit. Best regards

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our 3 night stay. Room very comfortable, clean and good shower. Helpful staff and great choices for breakfast. Good location, only 10 minutes from Alexanderplatz.
Stayed 3 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 27 Sept 2023
Dear Marion, Many thanks for sharing your awesome review with us and our future guests. We are delighted that you had such a wonderful time at our hotel and appreciated our advantages just as much as our warm hospitality. Please recommend us to your friends and come back soon for another memorable stay in the heart of Berlin. Sincerely

10/10 Excellent

Paul Desmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for a good and sensible option of where to stay in Berlin you could do a lot worse than stay at the H4 in Alexanderplatz. Akin to an extremely upmarket Premier Inn with all the bells and whistles we enjoyed our time there immensely and saw nearly all the sites by walking.
Stayed 4 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 27 Sept 2023
Dear Paul, Many thanks for sharing a wonderful feedback of your stay at our H4 Hotel in the city center of Berlin. How lovely to know that our modern style as well as warm hospitality met your expectations and made your stay so enjoyable. Please recommend us to your friends and come back soon for another memorable abidance with us in nice atmosphere. Best regards