Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Reviews of Park Plaza Wallstreet Berlin Mitte

4 out of 5
Park Plaza Wallstreet Berlin Mitte
Wallstr. 23-24, Berlin, BE

Reviews

8.6

Excellent

Rating 10 - Excellent. 454 out of 1002 reviews" "
Rating 8 - Good. 424 out of 1002 reviews" "
Rating 6 - Okay. 104 out of 1002 reviews" "
Rating 4 - Poor. 10 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sherry

Great staff, very helpful. Good location.
Stayed 2 nights in Apr 2024
Response from Park Plaza Wallstreet Berlin Mitte Team on 17 Apr 2024
Dear Guest,Thank you very much for your nice review. We are happy to know that you were satisfied with your stay and that the helpful team, the location, among other things, left a positive impression on you. We would be pleased to welcome you again.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Park Plaza Wallstreet Berlin Mitte Team on 8 Apr 2024
Dear Guest,Thank you for your review. We are happy to see that you had a pleasant stay at our hotel and it would be great to have the opportunity to welcome you again.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

6/10 Okay

Joanne

Liked: Property conditions & facilities
Disliked: Staff & service
I rarely give negative feedback but if you are a solo tourist I wouldn’t recommend this hotel. There was nothing wrong with its functionality - just sterile. Also poor location - not a great deal of cafes/ bars around it and the actually hotel bar was soulless. I asked for local recommendations on my first night as a solo traveller and the reception staff were less than helpful on a number of occasions. I found my feet and Berlin was great. Motel One at Spittelmarkt and Hackechermarkt were great for atmosphere and drinks, which is what I wanted after long days sightseeing …the last one is in a very vibrant location more suited to what I would have chosen. I wanted to relax but the sauna was out of use as was all of the toilets on the ground floor for two of the days … so had to keep going back to the room. It’s more of a functional business persons hotel and I wish I had done a bit more research, so hopefully this will help other travellers make their choice.
Stayed 4 nights in Mar 2024
Response from Park Plaza Wallstreet Berlin Mitte Team on 12 Mar 2024
Dear Guest,Thank you for providing us with your valuable feedback. It is a pity that you were so dissatisfied with your stay with us, as we always endeavour to ensure that our guests have a pleasant stay. Nevertheless, we will pass on your comment to all the relevant departments and take this as an opportunity to constantly improve our service. We would like to apologise for any inconvenience caused and would still be very happy to see you again.Best regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Park Plaza Wallstreet Berlin Mitte Team on 9 Feb 2024
Dear Guest,We would personally like to thank you for sharing your feedback regarding your recent stay at our hotel. It is nice to read that you felt so comfortable with us. We would be delighted to welcome you back for another stay in the heart of Berlin.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Kest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Park Plaza Wallstreet Berlin Mitte Team on 22 Jan 2024
Dear Guest,We would like to thank you for taking the time to share your impressions of your stay with us. We are delighted to know that you truly enjoyed your stay with us and we would be very pleased to see you again.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Marly raymonde

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 2 Jan 2024
Dear Guest,Thank you for taking the time to leave us your feedback. We are very pleased that you had an overall successful stay with us and we would be very happy if you would visit us again soon.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

8/10 Good

Deborah

Travelled with group
Liked: Property conditions & facilities
friendly
it was fine. did not pay for breakfast. walkable. staff were friendly and efficient. bed was comfortable. pillow flat. shower hot after cold rainy day! walk to the right of hotel and over the bridge to the market square. very nice area. we had to uber from the gate to east side gallery and pretty much everywhere. i do not recommend the big bus tour. too much waiting.
Stayed 2 nights in Dec 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 19 Dec 2023
Dear Guest,Thank you for choosing the Park Plaza Wallstreet Berlin Mitte for your stay in Berlin and for sharing your impressions with other travellers. We are glad to see, according to your rating, that you had an overall pleasant stay with us, and we hope to have the opportunity to welcome you back soon.Kind regards,Park Plaza Wallstreet Berlin Mitte

10/10 Excellent

Karen

Stayed 3 nights in Dec 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 19 Dec 2023
Dear Guest,Thank you for your review and for sharing your experience with other travellers. It is nice to read that you had an overall enjoyable stay with us and it would be a pleasure to get the opportunity to welcome you again for another stay.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel which is in a great location for both central Berlin and all public transport. Will definitely be revisiting.
Stayed 2 nights in Dec 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 18 Dec 2023
Dear Guest,Thank you for your kind words. We are more than happy to know you had a very enjoyable and satisfying stay at our hotel. It would be wonderful to get the opportunity to welcome you again.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

2/10 Terrible

DANIEL

Stayed 4 nights in Nov 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 18 Dec 2023
Dear Guest,Thank you for sharing your feedback related to your recent stay at our hotel. We are sorry to read that you did not enjoy your visit with us. It is a pity that you did not send us more detailed information, as this is the only way we can react to any inconvenience and improve. We hope that, despite the negatives encountered, we will have the opportunity to welcome you back for a more memorable experience.Best regards,Park Plaza Wallstreet Berlin Mitte Team

2/10 Terrible

DANIEL

Stayed 4 nights in Nov 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 18 Dec 2023
Dear Guest,Thank you for sharing your feedback related to your recent stay at our hotel. We are sorry to read that you did not enjoy your visit with us. It is a pity that you did not send us more detailed information, as this is the only way we can react to any inconvenience and improve. We hope that, despite the negatives encountered, we will have the opportunity to welcome you back for a more memorable experience.Best regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Fares

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Response from Park Plaza Wallstreet Berlin Mitte Team on 28 Nov 2023
Dear Guest,Thank you very much for your kind feedback. It is wonderful to know that you were satisfied with all aspects of your stay and that we met your expectations. Your review is a real motivation to continue in the same way. We are already looking forward to welcoming you again in the future.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, well-equipped and comfortable hotel
Comfortable, well equipped rooms. Good sound insulation. Excellent breakfast and bar. Polite and friendly service. English TV channels. Convenient for central Berlin.
Stayed 5 nights in Oct 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 6 Nov 2023
Dear Guest,Thank you for taking the time to write a review on Expedia. We are very pleased to read that you had a pleasant stay with us and that you had a positive memory of our delicious breakfast and the friendly staff. Please visit us again, we look forward to seeing you!Kind regards,Park Plaza Wallstreet Berlin Mitte Team

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel - corridors & bedrooms need improving
As a family of four (two adults / two children), we booked two executive rooms at the Park Plaza Wallstreet over a month in advance. We requested single beds or twins. On arrival, we were allocated bedrooms 121 and 122 which are both small double bedrooms. I am not sure if this was an error by Hotels.com or Park Plaza not being given the request. Anyway, the rooms were clean and tidy. What I don't like is the sample room photographs, many do not convey an accurate image of some executive rooms i.e. that the bathroom is actually in the bedroom. Some photographs show an interconnecting door between the bathroom and bedroom. In both of our executive rooms, the bathroom was actually in the bedroom separated by a simple green glass partition. You will see from the photos that the bathrooms are very small and not easy to use. To sum up a nice hotel in a good location with a good level of service, just research the room you are allocated and go for a Superior. I did take up the double bed issue with reception and they thought they may not have had any spare twins at the allocation stage. I reminded them that we booked a month in advance and are Radisson members!
Small bathroom, shower door too close to the toilet.
Tiny basin / wash area for an executive room located within the bedroom space.
Stayed 2 nights in Oct 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 31 Oct 2023
Dear Guest,We thank you for your review and for wanting to share your experience with other travelklers. It's nice to read that overall you had a pleasant stay with us. However, we apologise for any inconvenience caused. Next time, please let us know your room preferences in advance so that we can meet your needs and you have a more pleasant stay. With the hope to get another opportunity to welcome you again, we are sending you our best regards.Park Plaza Wallstreet Berlin Mitte Team

6/10 Okay

Mariela

Travelled with partner
Disliked: Property conditions & facilities
Hotel was okay, not what I expected for a 4-star hotel. When we requested room to be serviced, towels were not changed, mugs were not washed, water was not replenished. Reception staff did not offer help with locations to visit. Bar staff was terrible. Girl just stood there until we asked if we could order a drink, gave her the order and she just stood back for several minutes until I repeated the order. Location was good.
Stayed 2 nights in Oct 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 31 Oct 2023
Dear Guest,Thank you for taking the time to share your experience with other travellers We would like to apologise for the inconvenience, as your description is not at all up to our standard. We are also a bit surprised, as we are usually always praised for our hospitality and good service. Despite the inconvenience, we hope that you will visit us again in the near future again.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 2 nights in Oct 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 23 Oct 2023
Dear Guest,Thank you very much for your great review. It's wonderful to know that you were happy with all aspects of your stay and that we met your expectations. We hope that we will have the opportunity to welcome you again.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Santos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded expectations. Everything was perfect. The room was super clean, quiet, and the amenities wonderful. Huge bath tub and a view to the courtyard. The staff was extremely helpful and friendly. The area is picturesque and super-safe. It's right next to the bridge leading to museum island. I would stay there again and not even consider any other property nearby. We loved this hotel and miss it already.
Response from Park Plaza Wallstreet Berlin Mitte Team on 10 Oct 2023
Dear Guest,We thank you for your very positive review and hope that you had a wonderful time in Berlin. We are very pleased to have met all your expectations because this way we know that we are doing everything right and that our guests feel very comfortable with us. With the hope to get another opportunity to welcome you again, we are sending you our best regards.Park Plaza Wallstreet Berlin Mitte Team

8/10 Good

Julie

Stayed 2 nights in Oct 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 31 Oct 2023
Dear Guest,Thank you for taking the time to share your feedback with us. We are very pleased that you enjoyed your stay overall and we hope that we will have the opportunity to welcome you again.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great size room, friendly staff, close to underground
Stayed 5 nights in Sep 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 10 Oct 2023
Dear Guest,Thank you very much for your great review and full score. We are proud to read that we met all of your expectations and that you have great memories of your stay with us. It would be wonderful to welcome you back on your next visit to Berlin.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable rooms, the bar area could have had more group seating, as a group of four, there were not many options to sit together.
Stayed 3 nights in Sep 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 18 Sept 2023
Dear Guest,Thank you for choosing the Park Plaza Wallstreet Berlin Mitte and for taking the time to share your impressions with us. We are happy to read that you appreciated the clean and comfortable rooms. Please always contact our reception team if you need anything, as they will always be very happy to help you. It would be our pleasure to welcome you back for another memorable stay in the heart of Berlin.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

8/10 Good

DJ

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 18 Sept 2023
Dear Guest,Thank you for visiting the Park Plaza Wallstreet Berlin Mitte and for taking the time to share your experience with us. We are very pleased to read that you enjoyed your stay with us and were satisfied with many aspects. We hope to welcome you back on your next visit to Berlin.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

WALAA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 13 Sept 2023
Dear Guest,Thank you for sharing your impressions with us. We areso pleased that you generally felt very comfortable in our hotel and it would be a great pleasure for us to welcome you again.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

WALAA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 31 Oct 2023
Dear Guest,We thank you for your visit and for taking the time to share your experiences in our hotel with others. We are pleased that you had a wonderful stay and that your expectations were completely met. It would be nice to see you again.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most amazing stay that I have probably ever had for the price point. This was definitely a luxury hotel experience at a far cheaper price than I would usually expect to have to pay. The service, amenities, room size, room layout, decor, and lobby were all top quality and felt luxurious.
Stayed 6 nights in Aug 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 4 Sept 2023
Dear Guest,Thank you for taking the time to leave us your great feedback. We are always very happy to receive such reviews, because that's how we know that we're doing everything right to offer our guests a wonderful stay. We would love to get another opportunity to welcome yo again.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay here . The front desk staff is exceptional.. everyone was so helpful and kind .rooms as amazing and comfortable. Will stay here again ..
Stayed 4 nights in Aug 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 4 Sept 2023
Dear Guest,Thank you for visiting our hotel and for taking the time to share your experience with us via Expedia. We are very pleased to read that you enjoyed your stay with us and were satisfied with our friendly staff, as well as the comfortable room. It would be our pleasure to welcome you back for another stay in Berlin.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 29 Aug 2023
Dear Guest,Thank you for taking the time to write a review about your stay at our hotel. We are pleased to have offered you a pleasant stay and would love to get another opportunity to welcome you again.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

8/10 Good

Anna

Stayed 3 nights in Aug 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 29 Aug 2023
Dear Guest,Thank you for sharing your impressions with us. It is nice to read that you were generally satisfied with your stay and we would be pleased to welcome you again.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Songqiao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is clean and cozy
Stayed 3 nights in Aug 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 29 Aug 2023
Dear Guest,We would personally like to thank you for sharing your wonderful feedback regarding your recent stay at our hotel. We are proud that all your expectations have been met and that you had a wonderful stay. Please feel free to visit us again, we would be delighted.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

CHUNWEI

Stayed 1 night in Jul 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 27 Jul 2023
Dear Guest,Thank you very much for your kind words and for sharing your positive experience in our hotel with other travellers. We are happy to know that we met your expectations and hope to get another opportunity to welcome you again. Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Aida

Stayed 4 nights in Jul 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 14 Aug 2023
Dear Guest,Thank you for taking the time to write a review. We are proud that all your expectations have been met and that you had a pleasant stay in our hotel. It would be our pleasure to welcome you back for another memorable stay in the heart of Berlin.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

8/10 Good

Lynne Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Location of the hotel idea for getting around the sights and making use of the UBahn
Stayed 3 nights in Jul 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 13 Jul 2023
Dear Guest,Thank you very much for the kind words and the good review via Expedia. We are very pleased that you felt very comfortable at the Park Plaza Wallstreet Berlin Mitte and that many aspects of your stay were to your satisfaction. It would be a great pleasure for us to welcome you again.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

6/10 Okay

William

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was a confusing one I guess. The staff was great I had no issue and they were amazing in accommodating me. However, the hallways were old and didn’t seem well kept. The room was nice, and very spacious. They didn’t have any complimentary water or anything so it was minor things.
Stayed 1 night in Jun 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 5 Jul 2023
Dear Guest,We thank you for the rating and for having chosen the Park Plaza Wallstreet Berlin Mitte for your Berlin getaway. We are pleased that you were satisfied with our team and hope that you had a great time in Berlin. However, we are very sorry that the carpets were not in the best condition and will take care of the problem immediately. We also thank you for your constructive criticism, because there is always room for improvement. Your feedback will be forwarded to the relevant department. We would like to apologize for any inconvenience you experienced and hopefully you will give us another opportunity to welcome you back to improve your experience with us.Kind regrads,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A good location, although not very close to the train station. Quiet, clean and spacious.
Stayed 2 nights in Jun 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 30 Jun 2023
Dear Guest,Thank you very much for your kind feedback. It is wonderful to know that you were satisfied with all aspects of your stay and that we met your expectations. We are very pleased that you appreciate the great location and mention the cleanliness so positively. Your review is a real motivation to continue in the same way. We are already looking forward to welcoming you again in the future.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

8/10 Good

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with our stay, staff were very friendly & helpful
Stayed 2 nights in May 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 8 May 2023
Dear Guest,We would like to thank you for having taken the time to review your recent stay. It is nice to read that you appreciate our staff and that you felt comfortable. It would be a pleasure to get the opportunity to welcome you again for another memorable stay.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

8/10 Good

Lorans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay.
Stayed 2 nights in Apr 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 8 May 2023
Dear Guest,Thank you for your feedback and we hope that you had a satisfying stay at the Park Plaza Wallstreet Berlin Mitte. Please visit us again, we would be very pleased!Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly and the breakfast had a good choice to suit all tastes
Stayed 3 nights in Apr 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 24 Apr 2023
Dear Guest,Thank you for taking the time to leave us a review. We are pleased to read that you had a wonderful stay with us overall and that you were completely satisfied. We hope to see you again at the Park Plaza Wallstreet Berlin Mitte.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

6/10 Okay

David

Liked: Staff & service
Disliked: Amenities
You get what you pay for, property was average but above average for the price!
Stayed 1 night in Apr 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 24 Apr 2023
Dear Guest,Thank you for taking the time to share your experience with other travellers via Expedia. We are extremely happy to read that you were satisfied with your stay with us and hope to welcome you back on your next visit to Berlin.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Anne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel really close to a U-Bahn station that takes you into the middle of Berlin. Friendly staff.
Stayed 5 nights in Apr 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 14 Apr 2023
Dear Guest,Thank you for taking the time to leave a review. We are very pleased that you enjoyed our staff and the prime location and we would be delighted to welcome you back on your next visit to Berlin.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 24 Feb 2023
Dear Guest,We are pleased that you had a pleasant time with us, according to your review, and we hope that you were able to enjoy Berlin to the fullest We would be delighted to welcome you back for another memorable stay in the heart of Berlin.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

8/10 Good

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Good place, close to the U station. Comfortable.
Stayed 4 nights in Dec 2022
Response from Park Plaza Wallstreet Berlin Mitte Team on 9 Dec 2022
Dear Guest,Thank you for taking the time to write this review. We are pleased to read that you were overall very satisfied with your stay at our hotel and hope to welcome you back on your next visit to Berlin.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

8/10 Good

Epecon

Stayed 1 night in Oct 2022
Response from Park Plaza Wallstreet Berlin Mitte Team on 26 Oct 2022
Dear Guest,Thank you for your review. We are pleased to see that you liked our hotel and felt comfortable. We would be very happy if you would visit us again soon to offer you another nice experience in our hotel.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful
Thank you very much! The personnel was really helpful and saved us many times. Much appreciated!
Stayed 7 nights in Sep 2022
Response from Park Plaza Wallstreet Berlin Mitte Team on 25 Sept 2022
Dear Guest,Thank you very much for taking the time to share your positive experiences with us. We are very pleased that you were completely satisfied with your stay with us. We are glad that you especially liked our helpful staff and are happy to share your words with our entire team so that they also know that the job was done right. It would be a great pleasure for us to welcome you back soon.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at this hotel was absolutely the very best. Friendly and helpful even when we had random requests. Never wavered or showed a hint of exasperation as we kept asking for help in a city that was completely foreign to us. The rooms were spacious and very clean. Location was excellent with a subway station within a couple of minutes walk. We were in the city but the neighborhood was quiet and safe. We will come back to Berlin and would never stay anywhere else.
Stayed 7 nights in Sep 2022
Response from Park Plaza Wallstreet Berlin Mitte Team on 15 Sept 2022
Dear Guest,Dear Guest,Thank you for taking the time to share your experience with other travellers. We are very happy to read that you liked our rooms, the perfect location, as well as our staff so much. We are also happy to read that you would visit us again. It would be our pleasure to welcome you back for another memorable stay in the heart of Berlin.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

8/10 Good

Isaac, Tel Aviv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 6 nights in Aug 2022
Response from Park Plaza Wallstreet Berlin Mitte Team on 12 Sept 2022
Dear Guest, Thank you for choosing our hotel for your recent stay in Berlin. We are very happy to know you had a pleasant overall stay. With the hope to get another opportunity to welcome you again, we are sending you our best regards. Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

shruti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Aug 2022
Response from Park Plaza Wallstreet Berlin Mitte Team on 12 Sept 2022
Dear Guest,Thank you very much for your feedback. It makes us very proud to read that you were very satisfied with all aspects of your stay and enjoyed your visit, especially the prime location. It would be wonderful to welcome you again.Kind regards,Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly place to stay
Stayed 6 nights in Jul 2022
Response from Park Plaza Wallstreet Berlin Mitte Team on 28 Jul 2022
Dear Guest, Thank you for your review and the kind words. We are very pleased that you were very satisfied with your stay with us. We would be more than happy to welcome you again soon. Kind regards, Park Plaza Wallstreet Berlin Mitte Team

6/10 Okay

Aiyakan

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
An okay stay - AC needs fixing
The air conditioning didn’t work very well at all. The cleaners are somewhat belligerent and the breakfast is ridiculously overpriced. Otherwise, the reception staff are helpful and the hotel is well situated.
Stayed 3 nights in Jul 2022
Response from Park Plaza Wallstreet Berlin Mitte Team on 28 Jul 2022
Dear Guest, Thank you for your feedback. It is a pity that you did not fully enjoy your stay with us. We apologize for the inconvenience with the air conditioning. Unfortunately, there was a defect that we could not influence. Our breakfast price ensures that our breakfast offer provides our guests with unlimited access to a constantly replenished buffet, as well as fresh and high quality products. Unfortunately, due to the economic crisis/inflation, we had to adjust the price. We apologize for the inconvenience and hope that we will have the opportunity to welcome you again to convince you of our strengths. Kind regards, Park Plaza Wallstreet Berlin Mitte Team

8/10 Good

Paul

Stayed 3 nights in Jul 2022
Response from Park Plaza Wallstreet Berlin Mitte Team on 28 Jul 2022
Dear Guest, Thank you for taking the time to rate your stay. We are glad that you generally felt comfortable in our hotel. It would be our pleasure to welcome you back for another memorable stay in the heart of Berlin. Kind regards, Park Plaza Wallstreet Berlin Mitte Team

4/10 Poor

Gurgina

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Park Plaza Wallstreet Berlin Mitte Team on 21 Jul 2022
Dear Guest, Thank you very much for your feedback. We are very sorry that you were not satisfied with our hotel during your stay in Berlin and that it obviously did not meet your expectations. We would have liked to know why you have this opinion, but you have not provided any information in this regard. With the hope to get another opportunity to welcome you again, we are sending you our best regards. Park Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Julian Guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good location, friendly and helpful staff. Good breakfast. Ideal for a city break.
Stayed 4 nights in Jun 2022
Response from Park Plaza Wallstreet Berlin Mitte Team on 3 Jul 2022
Dear Guest, Thank you very much for your positive review. It is always nice to read when guests are completely satisfied with their stay. It would be a great pleasure for us to welcome you again. Stay healthy! Kind regards, Park Plaza Wallstreet Berlin Mitte Team