Ratings based on 840 Verified Reviews

3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from England

Friendly

Posted 15-Feb-2017
Friendly efficient hotel in a great location, I'll stay again.
2out of 5
by A verified traveller

Wi-fi not working, Disappointing stay

Posted 06-Dec-2016 on Hotels
Wi-fi wasn't working. Disappointed with this stay; they had a full on kitchinette though which would have been cool if I had needed it
4out of 5
by A verified traveller

Posted 27-Nov-2016 on Hotels
It was very comfortable, and cosy and clean. The staff were helpful.
3out of 5
by A verified traveller

Posted 25-Nov-2016
Cons: Wi fi doesn't work in rooms properly. Sometimes you can't connect to wi fi and if it does you lose the connection
Hotel was ok but dated. The hotel needs a renovation. Had a double bed but this came with two single duvets which was not very practicable.
4out of 5
by A verified traveller

Posted 14-Nov-2016 on Hotels
Great costumer service!!
4out of 5
Recommended
for Everyone
by A verified traveller from UK

Good location

Posted 14-Nov-2016
Location: Zoo, park and the tourist trap of Check-point Charlie (although of huge historical impartance at this time of Trump et al) is about a 40 min walk.
Hotel great for if on a budget. If you have an elephant on heals above you then it is a little annoying the sound profing is not better.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Nov-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller from Newcastle

Quiet location but convenient for the city

Posted 02-Nov-2016
Pros: Provision of the kitchette
Cons: Provision of crockery/cutlery without additional charge
Location: Easy to walk or take public transport to a range of tourist attractions.
All reception staff were fluent in English and willing to help.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 29-Oct-2016 on Hotels
5out of 5
by A verified traveller

Great find!

Posted 10-Oct-2016 on Hotels
Hotel Lutzow was a great spot for us. It is a bit off of the beaten path, but easily accessible to the easy public transportation of Berlin. The hotel staff was very friendly and let us leave our bags in their closet after we checked out of the hotel. There is a hairdryer and body soap/shampoo in the bathroom. We had a queen sized bed for two of us, and it was pushed against the wall - not ideal, but it was comfortable enough.