Ratings based on 852 Verified Reviews

3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Good value hotel in a quiet neighborhood

Posted 14-Apr-2017
Pros: Price, location, comfort
Cons: No complaints.
Location: Berlin zoo, Wittenberg place (shopping) and close to bus lines and U-bahn.
The hotel is centrally located, only about a 10 minute walk to Zoologischer Garten (the Berlin Zoo), which is a major U and S bahn stop. Additionally it is only a few minutes walk from a bus line that goes directly to museum island and other tourist sights, and about a 5 minute walk from Wittenberg Place, a major shopping area. Despite being centrally located, the surrounding neighborhood is quiet. The rooms are small by American standards but I found it quite comfortable and clean; it also had a refrigerator and microwave, good water pressure. The front desk staff is friendly and speaks English. There is an optional breakfast in the morning for 10 euros.
Comment from Hotel Management
21-Apr-2017 by Nadja Jung, Hotel Management
Dear Paul, Thank you very much for your great review. We are very happy that you enjoyed your stay and the location of our Hotel Lützow. It is very important for us that our guests feel well taken care of. We offer two types of breakfast. The normal breakfast for € 9,50 and the small breakfast for € 4,50. We hope to welcome you back to our hotel very soon. With kind regards, Nadja Jung
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary, Canada

Nice Hotel in a quiet location

Posted 12-Apr-2017
We really enjoyed our stay in the Hotel. For what we wanted to see and do we felt it had good location to the trains. The staff were wonderful in answering our questions and offered suggestions. They also were great at storing our luggage while we toured Berlin.
Comment from Hotel Management
21-Apr-2017 by Nadja Jung, Hotel Management
Dear Cyndie, Thank you very much for your great review. We are very happy that you enjoyed your stay at our Hotel Lützow and that you liked our staff. It is very important for us that our guests feel like being in good hands. We hope to see you again very soon. With kind regards, Nadja Jung
5 out of 5
Recommended
for Everyone
by A verified traveller from England

Friendly

Posted 15-Feb-2017
Friendly efficient hotel in a great location, I'll stay again.
Comment from Hotel Management
05-Apr-2017 by Nadja Jung, Hotel Management
Dear Sean, Thank you very much for the great review of our hotel. We are glad that you enjoyed your stay. It is very important for us that our guests feel like beeing in good hands and well taken care of. We look forward to welcoming you again very soon. With kind regards, Nadja Jung
3 out of 5
by A verified traveller

'OK' for short stay.

Posted 11-Jan-2017 on Hotels
Hotel was fine for a short stay. Cheap and reasonably clean - which was what we were looking for. Coffee and tea making services do not include milk. They only allowed one free bottle of water- once we had finished ours they simply put the lid back on and left it in the room? Man at the desk seemed to get quite annoyed when we asked for additional blankets and pillows despite it being -5 outside, these were also not changed during our stay- simply 'tidied'. People working there could do with smiling and being a bit nicer. Location ok, nice shopping area near by. About a 20 minute walk to Reichstag and Gates.
2 out of 5
by A verified traveller

Wi-fi not working, Disappointing stay

Posted 06-Dec-2016 on Hotels
Wi-fi wasn't working. Disappointed with this stay; they had a full on kitchinette though which would have been cool if I had needed it
4 out of 5
by A verified traveller

Posted 27-Nov-2016 on Hotels
It was very comfortable, and cosy and clean. The staff were helpful.
3 out of 5
by A verified traveller

Posted 25-Nov-2016
Cons: Wi fi doesn't work in rooms properly. Sometimes you can't connect to wi fi and if it does you lose the connection
Hotel was ok but dated. The hotel needs a renovation. Had a double bed but this came with two single duvets which was not very practicable.
4 out of 5
by A verified traveller

Posted 14-Nov-2016 on Hotels
Great costumer service!!
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Good location

Posted 14-Nov-2016
Location: Zoo, park and the tourist trap of Check-point Charlie (although of huge historical impartance at this time of Trump et al) is about a 40 min walk.
Hotel great for if on a budget. If you have an elephant on heals above you then it is a little annoying the sound profing is not better.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Nov-2016 on Hotels