Ratings based on 1,583 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

Posted 19-Sep-2016
Keine Klimaanlage und im 1. Geschoss durch den Straßenlärm sehr laut.
3out of 5
by A verified traveller from amsterdam

Good location for reaching many neighborhoodd

Posted 15-Sep-2016
Pros: clean comfortable good housekeeping
Cons: receptions policies , food quality and prices
Location: central to interesting areas, but dull streed
Good clean hotel comfortable beds and most of staff friendly. location near U and nearby many diverse neighborhoods but not itself nearby so many nice things.. Staff usually friendly and nice - one night receptionist a bit grumpy at late hours but not all can keep smile at 3 am. When I needed a doctor I was not given a telephone number of a doctor for my partner, I was told to come back in morning and the doctor would come to hotel or I could go to first aid at Hospital. The client was not king as I needed only to call a doctor not have a house visit !! I instead looked up a doctor in neighborhood myself via a simple ap. and called the doctor instead of again bothering reception and using the hotels special service which i didnt need nor wished to pay for. Indian Restaurant has tasty food but the quality of lambs meat and shrimp was clearly from the freezer. Pity . Buffet breakfast 18 euro per person is crazy, we ate in Kreuzberg for 14 euro two people wonderful breakfast . Further the bikes to rent are wonderful Idea but I really dont appreciate a 23 hour curfew when the next day at 8 I need a bike again . stupid policy. All in all good hotel, but the negatives need improvement and the hotel was a bit ' Dull " as well for the prices it charges.
Comment from Hotel Management
26-Sep-2016 by Derag Livinghotels, Hotel Management
Dear guest, we kindly thank you for your very detailled feedback that helps us to understand, learn and improve. We would really like to beg your pardon for the behaviour of one of our colleagues at night. Of course we are more than happy to help you whenever we can. Here we made a mistake. Also it is possible to rent bikes for more than just one day. If you would like to rent a bike for two days and pay for them, of course there is no need to give them back at night and rent them again the next morning. We are very sorry for all the misunderstandings and hope you will give us a second chance to convince you of our service. Kind regards from Berlin, Melanie Koball / Shiftleader Front Office
5out of 5
by A verified traveller from Florida

Posted 07-Sep-2016
Pros: quite, spacious, clean, and reasonably priced
Cons: nothing
Location: convenient location, easy commute (metro station is just outside), and there are several restaurants right within 50 meters.
Enjoyed the spacious room, had nice dinners at restaurants close by, and everybody working there is very pleasant.
Comment from Hotel Management
08-Sep-2016 by Derag Livinghotels, Hotel Management
Dear guest, we kindly thank you for the perfect rating you gave our hotel and all of your heart-warming words. We are pleased to hear you found everything to your wishes and hope to see you back soon! Kind regards Melanie Koball / Shiftleader Front Office
5out of 5
by A verified traveller from Canada

Outstanding! Great room, location, staff

Posted 19-Aug-2016
Pros: Comfort, location, service
Location: Museum Island, Märkishes Museum, Alexanderplatz, Kreuzberg, etc
What a wonderful surprise! Our stay was better in every way than I imagined it would be, given the terrific deal I got on the room. This is a luxurious hotel, where they really put thought and effort into making your stay enjoyable. We had a beautiful, quiet room facing the river Spree, there was fast & free wifi, the bathroom was gorgeous and spacious (with bidet), and the lofty inner atrium made everything feel even more elegant and roomy. The complimentary beer and water in the fridge were a friendly, welcoming touch. The staff were exceptionally friendly and professional--and very helpful. Also, the location can't be beat, and we were walking distance from world-class attractions as well as colourful local favourites. And if you want to go further afield, the U-Bahn (subway) is right around the corner. Thank you, Grosser Kurfürst Hotel! We'll certainly be back!
Comment from Hotel Management
19-Aug-2016 by Derag Livinghotels, Hotel Management
Dear Maryanne, we are overwhelmed by your review and would like to thank you from all our heart. We are happy to hear you enjoyed every bit of your stay in our hotel and expecially thank you for all of your praises regarding our staff. Really looking forward to welcoming you back again! Kind regards, Melanie Koball / Shiftleader Front Office
2out of 5
by A verified traveller from m

Slechte viersterren?hotel op een redelijke locatie

Posted 13-Aug-2016
Vier sterren vind ik niet helemaal terecht want het bad liep niet goed door waardoor je in t vieze water staat en de wasbak was ook verstopt! Ook werd de badkamer niet goed schoongemaakt en werd een handdoek niet vervangen die ik in t bad had gegooid. Verder was de vrouwelijke receptioniste (de oudere) niet klantvriendelijk, ze liet ons heel lang wachten op de sleutel!
Comment from Hotel Management
19-Aug-2016 by Derag Livinghotels, Hotel Management
Dear guest, thank you for taking your time to rate and review our hotel and giving us a feedback to your stay. It is a pity you did not like your stay. We are very sorry for the pipe from the sink that did not work certainly. Please tell us the room number you have had so we can let our technicians have a look at it. Whenever you experience any problem during your stay regarding towels a.s.o. please always talk to our staff at the reception desk so we can provide you with new towels and talk to the maids! We hope you will come back to stay with us so we can convince you of our hotel and service. Kind regards from Berlin, Melanie Koball / Shiftleader Front Office
3out of 5
by A verified traveller from Boston MA

Has no air conditioning so very hot in the rooms

Posted 17-Jul-2016
This could be a great hotel if it had air conditioning. The days I was there were hot and the rooms were not comfortable for sleeping. Opening the windows helped but then there was lots of street noise. Oddly they do have AC in the lobby but not on the guest floors. The positive include good sized rooms, free water and beer in the mini bar, a Corby trouser press, laundry machines in the basement. But all those good items are negated when the rooms at 25 C or more without the window open.
Comment from Hotel Management
17-Jul-2016 by Derag Livinghotels, Hotel Management
Dear guest, we kindly thank you for taking your time to rate and review our hotel. We are sorry if you had stressful nights due to the noise from the streets. If you are interested in it you could talk to our reservation system and book a room facing the riverside. These rooms are a lot more quiet at night. There is just a very small extra fee for booking these kind of rooms. We hope, you will be coming back again to stay with us so we can improve our first impression on you. Kind regards, Melanie Koball / Shiftleader Front Office
4out of 5
by Stephen

Great value in key area

Posted 27-Jun-2016 on Hotels
Affordable effizient and comfortable. Helpful staff. There is some Street noise so maybe not ideal for light sleepers.
Comment from Hotel Management
08-Jul-2016 by DERAG, Hotel Management
Dear guest, thank you for taking the time to share your feedback with us and rate our hotel. We hope, you could spend some wonderful and relaxing days in Berlin combined with exciting exploration! We are looking forward to welcoming you back again! Kind regards, Melanie Koball / Shiftleader Front Office
5out of 5
by ANKUR

This traveller left a rating score only Posted 26-Jun-2016 on Hotels
4out of 5
by Des from Melbourne

Simple & sensible in Berlin

Posted 11-Jun-2016 on Hotels
Good well priced hotel. Air conditioning hopeless for any slightly warm day. Needs to either change sign on building or name on web to make it impossible to miss the hotel. We were not the only ones to walk past the hotel due to inadequate & confusing signage.
Comment from Hotel Management
15-Jun-2016 by DERAG, Hotel Management
Dear guest, thank you for rating our hotel and giving us a short feedback to your stay. We are sorry if you were confused by our sign in front of our hotel. But the sign "Großer Kurfürst" can be read in capitol letters abour our entrance. Our partner hotel across the street Hotel Berlin-Mitte (former Hotel Henriette) will be provided with a new sign in the short future. There has been a change of the name this year. Next time you will find us immediately, we are sure! Hopefully, we will see you back again soon! Kind regards, Melanie Koball / Shiftleader Front Office
5out of 5
by Adi

This traveller left a rating score only Posted 18-May-2016 on Hotels