Ratings based on 1,645 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from D.C.

Right on the metro station. Awesome location

Posted 29-Mar-2017
Cons: The view wasn't so great for rooms that face inward. Just plain roof and nothing of Berlin at all. Kinda depressing in some ways...
Very friendly receptionist, Chic design, quite a spacy room, especially the bathroom.
Comment from Hotel Management
14-Apr-2017 by Derag Livinghotels, Hotel Management
Dear guest, we kindly thank you for the wonderful rating! We are sorry you did not get a room with a view. We hope this will be different on your next stay. Looking forward to welcoming you back. Kind regards, Melanie Koball / Shiftleader Front Office
5out of 5
by A verified traveller

Lovely Hotel

Posted 14-Dec-2016 on Hotels
The staff were very professional, polite and helpful. The underground station is just as you come out of the hotel, so you can get out & about to explore the sites.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Dec-2016
We had amazing time in this hotel and it was close to the center and had a metro right beside the hotel!! Defently come again
Comment from Hotel Management
02-Feb-2017 by Derag Livinghotels, Hotel Management
Dear guest, we kindly thank you for your wonderful review to your stay! We are very happy and thankful for your kind words and are looking forward to welcoming you back again soon. Kind regards from Berlin, Melanie Koball / Shiftleader Front Office
5out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 04-Dec-2016
A great hotel in theperfect location for exploring Berlin, staff are really helpful and pleasant , oh! And the free beer and water helps
Comment from Hotel Management
02-Feb-2017 by Derag Livinghotels, Hotel Management
Dear guest, thank you so much for the great rating and review you left our hotel after your stay with us. It is nice to hear you enjoyed your stay. We are looking forwar to welcoming you back again soon. Kind regards, Melanie Koball / Shiftleader Front Office
1out of 5
by A verified traveller

ok but expected more

Posted 24-Nov-2016 on Hotels
They charged me twice for staying an extra night and its taken two months to get the money back. Room was too hot also and front of house staff where off hand. Cleaning staff where very nice.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Nov-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 08-Nov-2016 on Hotels
4out of 5
by A verified traveller

Posted 08-Nov-2016 on Hotels
Great stay - local area a bit dead, but hotel 50 yards from Markisches Museum Metro stn which was ideal...10 -15 minute walk to Alexanderplatz - good cocktails in hotel bar, but not many customers unfortunately...
3out of 5
Recommended
for Everyone
by A verified traveller

Decent value-for-money offer

Posted 07-Nov-2016
Pros: Hotel left a complimentary bottle of sparkling wine on my birthday, very sweet of them. Hotel staff very helpful.
Cons: Couldn't seem to control heating, and it was a bit too warm at night. Opening the window helped a little, but not much.
Location: U2 stop just 30 seconds from hotel, most awesome. Walking distance to Museum Island, Nikolaiviertel, and Alexanderplatz.
Not too sure about hygiene - pillows still had one or two strands of hair when I checked in.
Comment from Hotel Management
09-Nov-2016 by Derag Livinghotels, Hotel Management
Dear guest, thank you for rating our hotel. We are always eager to improve ourselves; so we can only learn from feedback like yours. We are sorry for the strands of hair on your pillows. We would have been happy to change the sheets for your, of course. Please always talk to our staff at the Front Office. We will help you as best as we can and make you feel comfortable. Also the heating can be controlled from our staff at the Front Office. We hope you will come back to stay with us again. Kind regards, Melanie Koball / Shiftleader Front Office
5out of 5
by A verified traveller

Good value friendly and clean

Posted 11-Oct-2016 on Hotels
Very friend staff