Ratings based on 844 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Oslo

Fint hotell med sentral beliggenhet

Posted 27-Jul-2016
Vi hadde 4 kjempefine dager i Berlin, og hotellet var meget fint med parkeringsmulighet rett utenfor. Hotellet har en fin beliggenhet med forholdsvis kort avstand til sentrumsdelene.
4out of 5
by A verified traveller from Sydney

Handy location and well priced

Posted 23-Jul-2016
Arrive early with morning flight. Accomodated by the staff comfortably and professionally.
4out of 5
by A verified traveller

Posted 28-Jun-2016
Front desk staff wonderful. Restaurant staff not friendly or attentive. Food good.
Comment from Hotel Management
21-Jul-2016 by tino kaehlke, Hotel Management
Thank you for taking the time to share your thoughts on your stay with us here at Crowne Plaza Berlin – Potsdamer Platz. I was delighted to read your feedback on your experience at our reception and the food quality. I know that all of Front Office take great pride in being the first and usually the most consistent point of contact for most of our guests throughout their stay so I will relay your comments. Similarly with the food experience, our kitchen team will be happy to hear your judgement. In regards to the Restaurant team I agree with you, as do the other members of the Executive Office, so we are currently in the process of getting this resolved. I apologise if there was not the expected service behaviour during your stay, this is not an issue normally. I hope that we will be welcoming you back soon and thank you again for taking the time to write your review. Kind Regards Tino Kaehlke Office Manager
4out of 5
by A verified traveller

Gutes Hotel in Zentrumsnähe

Posted 20-Jun-2016
Freundliche Reception. Die Zimmer sind sauber. Allerdings ließ der Reinigungsservice sehr zu wünschen. Das Zimmer wurde am Samstag komplett vergessen. Frühstücksbereich sehr gut.
5out of 5
by A verified traveller from milano

Coccolati

Posted 18-Jun-2016
Ottimo hotel in una buona posizione per girare la città. Pulitissimo personale gentilissimo. Abbiano cenato una sera al ristorante dell'hotel ottimo cibo presentato benissimo.
5out of 5
by A verified traveller from 神奈川県

朝食が美味しい

Posted 15-Jun-2016
Pros: 天井の高い客室。美味しい朝食。
Cons: 特になし。
Location: ポツダム広場まで遠くなく、歩いて観光もしやすい。 レンタサイクルもあったので、次回は試してみたい。
バイキング形式の朝食が美味しい。 パンが美味しく、朝からたくさん食べてしまいます。 部屋も広く清潔でコストパフォーマンスの良いホテルでした。
5out of 5
by A verified traveller

Lovely hotel

Posted 28-May-2016
Very clean, professional staff, comfortable room. Would definitely stay here again
5out of 5
by A verified traveller

Sehr schön für Stadtetour

Posted 17-May-2016
Pros: Freundliches Personal
Cons: Nein.
Für ein Pfingstwochenende fiel unsere Wahl auf dieses Hotel. Vom Check in an war das Personal so freundlich, das es besser nun wirklich nicht geht! Die Zimmer sind modern eingerichtet, das Frühstücksbuffet mehr als reichhaltig. Die S-Bahn Anhalter Bahnhof ist keine 5 Gehminuten entfernt, der Potsdamer Platz ca. 15 Minuten oder eine Station. Wir haben es dort sehr genossen.
5out of 5
by A verified traveller from Schweiz

Posted 17-May-2016
Wir waren über Pfingsten in Berlin im Hotel Crowne Plaza und waren sehr positiv überrascht von der Freundlichkeit der Mitarbeiter im Hotel sowie von Essen , Sauberkeit der Zimmer und Einrichtung allgemein. Wir würden sofort wieder in dieses Hotel kommen.
5out of 5
by A verified traveller from Cloppenburg

Super Hotel in sehr zentraler Lage

Posted 11-May-2016
Pros: Die großen und geräumigen Zimmer!
Cons: Dichtung unter der Duschtür hinzufügen.
Location: Zentrale Lage zu U-und S-Bahn, Potsdamer Platz ebenfalls zu Fuß sehr nahe.
U-Bahn und S-Bahn in der Nähe, tolles Frühstück, super Service und aufmerksames Personal! Zimmer sehr sauber.