Ratings based on 858 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from G

Muy bien ubicado. Trato excelente y muy tranquilo

Posted 18-Aug-2016
El hotel posee unas instalaciones excelentes, con un trato muy amable, y se sitúa en una zona muy céntrica de la ciudad. Como única pega, el que el servicio de habitaciones entre muy pronto, sin llamar. Un día abrieron sobre las ocho u ocho y media cuando salía de la ducha, asomándose, para ver si podían entrar a limpiar. Por lo demás, altamente recomendable.
4out of 5
by A verified traveller from Hallingdal

Rent og flott med harer i hagen!

Posted 15-Aug-2016
Utrolig rent hotell med god frokost og upåklagelig service. Mulig å leie sykkel på hotellet. Litt dyrt til å ligge såpass utenfor sentrumene (1,7 km til Potsdamer Plats, lenger til Alexanderplatz og sentrum mot Tiergarten). Meget mulig å leie seg inn på rimeligere og mer sentrale steder.
4out of 5
by A verified traveller

Posted 08-Aug-2016
Wir waren sehr zufrieden und würden definitiv wieder dort übernachten. Schönes, umfangreiches Frühstück.
4out of 5
by A verified traveller from sao paulo

Bem localizado, perto de varias atrações turistica

Posted 03-Aug-2016
Hotel Crown Plaza sem muitas surpresas. Localização privilegiada para diversas atrações, restaurante com excelente variedade pavão café da manhã. Atendimento frio.
4out of 5
by A verified traveller from Oslo

Fint hotell med sentral beliggenhet

Posted 27-Jul-2016
Vi hadde 4 kjempefine dager i Berlin, og hotellet var meget fint med parkeringsmulighet rett utenfor. Hotellet har en fin beliggenhet med forholdsvis kort avstand til sentrumsdelene.
Comment from Hotel Management
27-Jul-2016 by Hotelstaff, Hotel Management
Dear Kenneth, Thank you very much for your positive review and your praising words. I am very happy that you enjoyed your stay and that our service and amenities met your expectations. It would be a pleasure to welcoming you soon again! Best regards, Eric Klucke General Manager
4out of 5
by A verified traveller from Hamburg

Super Hotel in Stadtnähe.

Posted 25-Jul-2016
Sehr zu empfehlen. Sehr gute Verkehrsanbindung. Frühstück und die Minibar etwas teuer. Bilder entsprechen der Realität.
Comment from Hotel Management
by Hotelstaff, Hotel Management
Liebe/r Lica, vielen Dank für Ihre tolle Bewertung und Ihre Weiterempfehlung. Ich freue mich sehr, dass Sie sich bei uns wohlgefühlt haben und wir Ihnen einen angenehmen Aufenthalt ermöglichen konnten. Es ist mir ein Vergnügen, Sie bald erneut begrüßen zu dürfen! Herzliche Grüße, Eric Klucke General Manager
4out of 5
by A verified traveller from Sydney

Handy location and well priced

Posted 23-Jul-2016
Arrive early with morning flight. Accomodated by the staff comfortably and professionally.
Comment from Hotel Management
by Hotelstaff, Hotel Management
Dear Kevin, Thank you very much for your positive review. I am very happy that you felt comfortable during your stay and that our team was able to afford you a relaxing and pleasant time with us. I am looking forward to welcoming you soon again! Best regards, Eric Klucke, General Manager
4out of 5
by A verified traveller

Posted 28-Jun-2016
Front desk staff wonderful. Restaurant staff not friendly or attentive. Food good.
Comment from Hotel Management
21-Jul-2016 by tino kaehlke, Hotel Management
Thank you for taking the time to share your thoughts on your stay with us here at Crowne Plaza Berlin – Potsdamer Platz. I was delighted to read your feedback on your experience at our reception and the food quality. I know that all of Front Office take great pride in being the first and usually the most consistent point of contact for most of our guests throughout their stay so I will relay your comments. Similarly with the food experience, our kitchen team will be happy to hear your judgement. In regards to the Restaurant team I agree with you, as do the other members of the Executive Office, so we are currently in the process of getting this resolved. I apologise if there was not the expected service behaviour during your stay, this is not an issue normally. I hope that we will be welcoming you back soon and thank you again for taking the time to write your review. Kind Regards Tino Kaehlke Office Manager
4out of 5
by A verified traveller

Gutes Hotel in Zentrumsnähe

Posted 20-Jun-2016
Freundliche Reception. Die Zimmer sind sauber. Allerdings ließ der Reinigungsservice sehr zu wünschen. Das Zimmer wurde am Samstag komplett vergessen. Frühstücksbereich sehr gut.
5out of 5
by A verified traveller from milano

Coccolati

Posted 18-Jun-2016
Ottimo hotel in una buona posizione per girare la città. Pulitissimo personale gentilissimo. Abbiano cenato una sera al ristorante dell'hotel ottimo cibo presentato benissimo.