Ratings based on 877 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from SG

nice hotel with friendly staff

Posted 24-Mar-2016
Wonderful experience that makes me want to come again
5 out of 5
by A verified traveller from Holland

Zeer centraal luxe hotel. Midden in centrum.

Posted 19-Mar-2016
Pros: zie hierboven
Top: centraal gelegen, luxe, minibar, badjassen, sauna en spa wellness. Alle OV nabij gelegen. Gratis wifi Minder: geen kapstokken in douche, geen NL tv, en zeer warme kamer!
4 out of 5
by A verified traveller from angers

Posted 14-Mar-2016
Très bien ! Manque un jacuzzi mais très belles prestations
5 out of 5
by A verified traveller

great city break

Posted 11-Mar-2016
Pros: staff very helpful, especially the pool staff who gave us information to get to Grunewald by train, and also Mouhamad Abdo
Cons: no
Location: ideal location for transport
enjoyable experience, tour busand local transport great value. plenty of places to eat at a reasonable price
4 out of 5
by A verified traveller from North London

Comfort by the Berlin Zoological Gardens

Posted 01-Mar-2016
Pros: Comfortable, good-sized room. Internet access. Solid desk with easy access to continental plug points.
Location: Hotel is near department stores, a good range of cafes, the Zoological Gardens and Zoo Palast cinema (Kino). Latter especially handy.
I stayed at the Crowne Plaza Berlin City Hotel for three nights during the Berlinale 2016. The room was comfortable - a double bed with twin duvets (I suppose that is the fashion). Good shower, room overlooking the main road but sound proofed. Welcome tea, coffee, hot chocolate making facilities and a welcome chocolate (piece) on each pillow. Comfortable bed, good range of TV channels. Sound reduction above average. In room safe run out of batteries during my stay so ceased to function. Aside from that, excellent.
5 out of 5
by Elisabeth from Stockholm

Bra hotell

Posted 01-Feb-2016 on Hotels
Luftkonditioneringen fungerade inte så bra. Det gick inte att få ner värmen i rummet.
2 out of 5
by A verified traveller

Posted 28-Jan-2016 on Hotels
Terrible service. Dinner VERY expensive for a buffet.
3 out of 5
by A verified traveller from Oslo

God beliggenhet, mindre imponerende service

Posted 08-Jan-2016
Hotellet har god, moderne standard og en god beliggenhet for både shopping og sightseeing. Restauranten har også god kvalitet på maten. For personlig service burde man imidlertid lete andre steder. Med et par hederlige unntak (deriblant servitøren i restauranten på nyttårsaften) varierte hotellpersonalet mellom et minimumsnivå av høflighet, uten å sløse med smilet, til å være direkte uhjelpsomme. Jeg har tidligere besøkt hotellet i forbindelse med en konferanse og vet derfor at møtefasilitetene er gode. Min oppfatning er at hotellet egner seg godt til forretningsreiser. På fritiden vil jeg nok i fremtiden forsøke å finne et sted med mer personlig atmosfære.
5 out of 5
by etty

This traveller left a rating score only Posted 05-Jan-2016 on Hotels
4 out of 5
by A verified traveller from Barcelona

Es un hotel muy centrico y con metro cerca

Posted 04-Jan-2016
Hemos repetido este hotel variats vexes a lo largo de los años