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Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Guest reviews

4.0 out of 5 Very good
983 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Breakfast Available
Business Services
Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationEast Side Gallery9 min drive
Popular LocationMercedes-Benz Arena9 min drive
Popular LocationAlexanderplatz11 min drive
AirportBerlin (SXF-Schoenefeld)33 min drive

Choose dates to view prices

  • Classic Room, 2 Single Beds

    4.6/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsClassic Room, 2 Single Beds
  • Comfort Room, 2 Single Beds

    4.8/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsComfort Room, 2 Single Beds
  • Family Room, 2 Single Beds

    Room amenities

    • 194 sq ft
    • Sleeps 3
    • 2 Single Beds
    More detailsFamily Room, 2 Single Beds
  • Business Room, 2 Single Beds

    4.1/5 guest room rating

    Room amenities

    • Sleeps 1
    • 2 Single Beds
    More detailsBusiness Room, 2 Single Beds

About this area

Berlin

Located in Friedrichshain neighbourhood, Best Western Hotel City Ost is connected to a shopping centre. DDR Museum and Checkpoint Charlie Museum are cultural highlights, and travellers looking to shop may want to visit Friedrichstrasse and Kurfürstendamm. Aquadom and Berlin Zoological Garden are not to be missed. Guests appreciate the hotel's convenience for public transportation: Samariterstrasse U-Bahn is just steps away and Berlin Frankfurter Allee Station is 7 minutes on foot.
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Popular Location

What's nearby

  • Tierpark Berlin - 8 min drive
  • East Side Gallery - 9 min drive
  • Mercedes-Benz Arena - 9 min drive
  • Alexanderplatz - 11 min drive
  • Berlin TV Tower - 14 min drive

Getting around

  • Samariterstrasse U-Bahn - 1 min walk
  • Ostkreuz Station - 16 min walk
  • AirportBerlin (SXF-Schoenefeld) - 33 min drive

Restaurants

  • La Despensa - 3 min walk
  • Kaffee Karamell - 4 min walk
  • Burgerwehr Friedrichshain - 4 min walk
  • Maru - 4 min walk
  • Coffein Centrale - 4 min walk

About this property

Best Western Hotel City Ost

Pet-friendly hotel connected to the convention centre in Berlin with bar/lounge
This smoke-free hotel features a bar/lounge, self parking and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site. All 140 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include pillow menus and electric kettles.
Best Western Hotel City Ost offers 140 forms of accommodation with a safe and a hairdryer. A pillow menu is available. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 12 per night

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 13 for adults and EUR 7 for children
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu

Bathroom

  • Hairdryer
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10.50 per pet, per day

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 13 for adults and EUR 7 for children (approximately)
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 10.50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western City Ost
Best Western City Ost Berlin
Best Western Hotel City Ost
Best Western Hotel City Ost Berlin
Berlin Best Western
Best Western City Ost Berlin
Best Western Hotel City Ost Hotel
Best Western Hotel City Ost Berlin
Best Western Hotel City Ost Hotel Berlin

Frequently asked questions

Can I cancel my reservation for free at Best Western Hotel City Ost and receive a full refund?
Yes, Best Western Hotel City Ost offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Hotel City Ost cancellation policy on our site for more details about any exclusions or requirements.
Is Best Western Hotel City Ost pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 10.50 per pet, per day.
How much is parking at Best Western Hotel City Ost?
Self-parking is available for EUR 12 per night.
What time is check-in at Best Western Hotel City Ost?
Check-in is from 2 PM to midnight.
What time is check-out at Best Western Hotel City Ost?
Checkout is at 11 AM.
Where is Best Western Hotel City Ost located?
Located in Friedrichshain, this hotel is within 2 miles (3 km) of Simon-Dach-Strasse, Mercedes-Benz Arena and East Side Gallery. Oberbaum Bridge and Velodrom are also within 2 miles (3 km). Samariterstrasse U-Bahn is only a 2-minute walk and Berlin Frankfurter Allee Station is 7 minutes.
4.0
Very good
5 - Excellent
274
4 - Good
518
3 - Okay
159
2 - Poor
25
1 - Terrible
7

4.3/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

1/5 Terrible

No wifi
Wifi didn’t work at all. Ended up using all of my phones data. Asked for help and Irene at front desk was really really helpful. But everyone else was rude and shouldn’t be in service industry. Overall it was an average experience.
Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
staff were friendly and efficient. The room was very clean and comfortable.
Stayed 2 nights in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower room could have had larger shelf for keeping toilet bags. Good that it had a separate make up mirror. Shower force and heat were very good. Liked the eco friendly soap and shower dispensers. Beds were comfortable and room was cosy.
Stayed 3 nights in Oct 2019

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