Ratings based on 1,408 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Benevento

Non e' un quattro stelle.

Posted 26-Aug-2016
Centrale, bello da "raccontare" ma le camere sono vecchie e, quel che è' peggio, non pulite (ne ho viste due). Ferma porta penzolanti, asciugamani vecchi e stinti, macchie sui mobili, divani impolverati, moquette stinta. Servizi igienici dimessi con accessori vecchi (phone pesantissimo e scomodissimo).
4out of 5
by A verified traveller from London

Nice hotel in a quiet part of Berlin.

Posted 14-Aug-2016
Great staff, clean and functional hotel with an Andy Warhol art them. Slightly spartan and unremarkable, but did everything well. Not the place for a romantic weekend, but I stayed there with my two adult sons and it worked well as a base for seeing the city.
Comment from Hotel Management
15-Aug-2016 by Carsten Rudolph, Hotel Management
Dear Niall, thank you very much for your review. best regards, Carsten Rudolph Hotel Manager
4out of 5
by A verified traveller

Hotelpersonal sehr zuvorkommend

Posted 11-Aug-2016
Berlins Verkehrsnetz ist sehr gut ausgebaut und alles ist gut zu erreichen. Eine Hop on/off Bustour ist sehr empfehlenswert, ebenfalls das Hakescher Viertel.
Comment from Hotel Management
16-Aug-2016 by Carsten Rudolph, Hotel Management
Lieber Gast, vielen Dank für Ihre Bewertung. Es freut mich sehr, dass Sie einen angehmen Aufenthalt gehabt haben. Liebe Grüße Carsten Rudolph Hotel Manager
4out of 5
by A verified traveller

Funky Andy Warhol decor

Posted 01-Aug-2016
Pros: The hotel was very tidy. An especially nice feature was the flat screen TV which doubled as a smart TV for accessing the internet.
Cons: While there was a closet for hanging clothes, there was essentially no shelf space.
Location: Ku'damm is a trendy spot with lots of shops and restaurants. The Tiergarten is a ten minutes walk away. Easily accessible by the U-bahn.
Extremely well located in the heart of the Ku'damm district. Lovely hotel overall. The decor is dominated by Andy Warhol prints.
Comment from Hotel Management
15-Aug-2016 by Carsten Rudolph, Hotel Management
Dear Scotty, thank you very much for your Feedback and your comments to your stay. best regards, Carsten Rudolph Hotel Manager
3out of 5
by A verified traveller from mexico city

Nice Small Hotel in Berlin

Posted 20-Jul-2016
Pros: Its very clean and the hotel has a very good price
Cons: The staff, is not very good. They dont care about the clients and do no effort to help you
Location: Its in a very nice neighbourhood very close to Kudam
Its avery nice and small hotel in Berlin. With no luxury at all but very clean and in a nice neighbourhood.
Comment from Hotel Management
22-Jul-2016 by Carsten Rudolph, Hotel Management
Dear guest, we appreciate you taking the time to give us some valuable feedback. On behalf of our entire staff here at the art’otel berlin kudamm I apologize for the concerns you have about your experience at this hotel. I have forwarded your comment about the guest Service to our Head of Department to discuss this with the whole team. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. best regards, Carsten Rudolph Hotel Manager
5out of 5
by Anatolii

Posted 23-May-2016 on Hotels
Comment from Hotel Management
Dear Anatolii, thank you for the 5 stars! We hope to welcoming you again, soon! Best regards, Christina Loest Front Office Manager
3out of 5
by A verified traveller from Pennsylvania, USA

Good location but staff and facility are tired

Posted 19-May-2016
Pros: Location and fairly quiet
Cons: Lighting in room for Reading and in bathroom for use of the mirrors More helpful front desk staff
The best part of this hotel was location for our stay in this part of Berlin. The staff was not helpfulor friendly. The lobby and rooms seemed tired. There was little life to this place. If you are traveling but car there is a easy place to self park the car.
Comment from Hotel Management
20-May-2016 by Christina Loest, Front Office Manager, Hotel Management
Dear Nancy, thank you for choosing our art´otel berlin kudamm. We are glad that you enjoyed our central but quiet location, however we are sorry that you were not satisfied with our staff and property. We hope that you will give us the opportunity to show you our great standards and changes in future. Best regards, Christina Loest, Front Office Manager
4out of 5
by A verified traveller

Posted 16-May-2016
Good location, friendly staff. Rooms a little tired.
Comment from Hotel Management
17-May-2016 by Christina, Hotel Management
Dear guest, thank you for your stay and also for your kind feedback. We hope to welcoming you again, soon! Best regards, Christina Loest, Front Office Manager
4out of 5
by A verified traveller from Darmstadt

Schönes modernes Hotel in zentraler Lage

Posted 10-May-2016
Location: Das Hotel befindet sich in unmittelbarer Nähe zum Ku'damm, auch öffentliche Verkehrsmittel sind innerhalb ein paar Gehminuten erreichbar.
Die Zimmer sind schön eingerichtet und geräumig. Trotz der zentralen Lage war es ruhig. Das Zimmer war sauber, lediglich in der Dusche waren ein paar unschöne Stockflecken. Die Auswahl am Frühstücksbuffet war reichlich und ansprechend angerichtet. Hier gibt es eine angemessene Auswahl an Rührei, Speck, frischem Obst, geräuchtem Lachs, Säfte, etc. Das Hotel ist ideal für einen Städtetrip nach Berlin, da von hieraus viele Sehenswürdigkeiten schnell zu erreichen sind. Wir würden jederzeit wiederkommen.
Comment from Hotel Management
14-May-2016 by Carsten Rudolph, Hotel Management
Liebe Cornelia, vielen Dank für Ihr Feedback zu Ihrem Aufenthalt. Es freut mich sehr, dass Sie einen angenehmen Aufenthalt gehabt hatten. In diesem Zusammenhang möchte ich mich trotzdem wür die Stockflecken in Ihrem Zimmer entschuldigen. Ich habe eben mit meiner Hausdame gesprochen um das kontrollieren zu lassen. Vielen Dank dafür und Ihnen ein schönes Pfingstwochenende. Herzliche Grüße Carsten Rudolph Hotel Manager
4out of 5
by A verified traveller

Nice clean quiet hotel near central Berlin

Posted 09-May-2016 on Hotels
A nice art theme hotel in a quiet residential area near central Berlin, the room was clean and the service was good. Breakfast buffet was fine, nothing special but it did the job. Free WiFi Internet access and a lot of TV channels. Over all a good stay!
Comment from Hotel Management
16-Jul-2016 by Carsten Rudolph, Hotel Management
Dear Guest, thank you very much for your feedback to your stay in our Hotel. Kind regards, Carsten Rudolph Hotel Manager