Ratings based on 633 Verified Reviews

4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Norwich

Friendly staff - good breakfast

Posted 19-Jan-2017
Pros: Staff, pool, breakfast
Cons: Evening meals a little pricey - bed OK but could maybe do with a new mattress as a little creaky when turning over
Location: Was convenient for overnight stay closer to location we needed to be at (for a funeral) the next day. Close to Windsor / Legoland etc
All staff were friendly and helpful - Agnieszka at check-in, evening bar staff, Mike at breakfast and waitress at breakfast. Nice pool - very good breakfast
3out of 5
Recommended
for Everyone
by A verified traveller

Room OK, bar terrible

Posted 19-Dec-2016
Hotel and room were lovely, fitted 3 of us in very comfortably. Restaurant was full but let us eat in the bar. Service was terrible and the barman extremely rude, we had to get our own drinks and were charged 8.5% service charge! The card machine did not work first time and my husband was accused of not having enough money. When it went through the second time no apology. The breakfast next day was very good though. All in all, nice hotel but avoid the bar.
5out of 5
Recommended
for Everyone
by A verified traveller from Wales

Close to Lapland UK

Posted 11-Dec-2016
Excellent hotel & convenient for Lapland UK. Hotel & staff great. End to a perfect day.
4out of 5
Recommended
for Everyone
by A verified traveller from Kingston, Sy.

Friends reunion

Posted 05-Dec-2016
Pros: Efficient staff.
Cons: There is always room for improvement; but to single something out would be picky.
Location: Did not go out so can't say.
Booked for one night with friends for reunion. Had also booked dinner for 12 in the restaurant. Seated at long table which was perfect. Good food and great service. All met again for breakfast which was good also. Everyone seemed to have slept well. (nothing to do with wine consumption)
2out of 5
by A verified traveller

Disappointed

Posted 05-Dec-2016
Substandard for a Hilton - tiny, tired rooms, cramped and dated lobby/bar area, overpriced food, hard to park and wiring for breakfast. Wasn't even cheap. Won't be back.
5out of 5
Recommended
for Everyone
by A verified traveller from Brighton

Great Hotel

Posted 09-Nov-2016
Pros: Breakfast variety, room and warm swimming pool
Cons: Wasn't easy to find due to no road signs.
Location: Legoland
We loved this hotel. The room was pristine. We thoroughly enjoyed our stay. The swimming pool was lovely and warm and the options for breakfast were amazing. Will definitely be returning. Thank you Hilton
5out of 5
Recommended
for Everyone
by A verified traveller from Leicester UK

Excellent for disabled guest

Posted 24-Oct-2016
Pros: Very good disabled room facilities, especially the bathroom including very good wet room shower space. Disabled parking directly in front of reception.
Cons: Slightly difficult to find the actual hotel entrance in poor visibility conditions: it is not actually on Bagshot Road and the roundabout is very complicated requiring a left turn to turn right!
4out of 5
by A verified traveller

Posted 23-Oct-2016 on Hotels
attending a meeting at the hotel
5out of 5
by A verified traveller

Excellent location for LEGOLAND

Posted 23-Oct-2016 on Hotels
Very happy especially the price, breakfast was outstanding. Close to LEGOLAND and the swimming/ sauna facilities was a bones
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Oct-2016
Had a lovely quiet stay, clean room, good facilities/extras provided without needing to ask for them. friendly staff. Thanks for a nice stay, booked to stay again already. thank you.