Ratings based on 738 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Rio de Janbeiro

Disappointed with the room.

Posted 03-Jan-2018
Pros: Breakfast is very good and restaurant/bar has a very convenient service.
I have booked two Twin Rooms (226 square feet) and we were accommodated in two compacted rooms. I made a claim to the reception desk but they said that all rooms are in the same size which is different from the Expedia Hotels Homepage.
4 out of 5
by Jordan

This traveller left a rating score only Posted 16-Oct-2017 on Hotels
1 out of 5
by A verified traveller

Worst hotel stay for a while.

Posted 13-Oct-2017 on Hotels
Run-down, tired and dirty room. Swimming pool closed during my stay. Not impressed.
5 out of 5
Recommended
for Everyone
by A verified traveller from Gower

Small problem, excellently dealt with.

Posted 10-Oct-2017
Easy check in, friendly and professional staff. Problem with hot water in room was resolved by Charlotte- trainee receptionist - who arranged for showers to be available in the leisure suite and supplied us with robes and slippers. Lovely breakfast, though very busy on Sunday morning. Swim and spa was great.
3 out of 5
Recommended
for Everyone
by A verified traveller from Bridlington UK

Posted 03-Oct-2017
Nice breakfast choices. Comfy room and bed.. Good facilities. Some detail cleaning could be better. Most staff were pleasant, but could be better. Bottled water £3.95????? Why?
3 out of 5
by Michael

Good Hotel but Poor Management !

Posted 03-Oct-2017 on Hotels
Great hotel for visiting legoland windsor, clean and comfortable room. However, the breakfast is extremely badly managed. Hilton should have good management but at Bracknell is is embarrassing how they can not manage a breakfast orderly. The duty Manager was running around like a chicken without his head and shouting at staff. Not the Hilton we would expect!
2 out of 5
by A verified traveller from Watford

Spartan, poor showers and fire alarms don't mix.

Posted 02-Oct-2017 on Ebookers
Booked the Hilton over other hotels thinking I would really appreciate it after the Spartan race. Stayed two nights. House keeping hadn't been in. Bed wasn't made when we got back etc. The shower was beyond poor. The bit of water coming out was hot but not what you would expect from booking a Hilton. Uncomfortable bed but that is pretty subjective. Some people like rock hard beds. And to top it of a blast on the fire alarm pre 8am. Just enough for you to realise what was going on get up to find shoes and then it was off. Followed by another longer burst just before 10am Couldn't get out fast enough I'm afraid.
4 out of 5
by Christopher

Good for business or legoland!

Posted 16-Sep-2017 on Hotels
Restaurant staff are great with business travelers and young families alike
4 out of 5
by Adele

This traveller left a rating score only Posted 09-Sep-2017 on Hotels
1 out of 5
by sergio

Very poor customer service

Posted 08-Sep-2017 on Hotels
This hotel was very tired and not in a good state of repair.. the bathroom was filthy