Ratings based on 142 Verified Reviews

4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia-verified reviews
4 out of 5
Recommended
for Everyone
by a verified traveller

Posted 09-Jun-2018
Comfortable hotel with plenty to do. Staff were particularly helpful and friendly. Food was good too
3 out of 5
by a verified traveller

Posted 01-Jun-2018
Check out was a disaster. Extra charges, Receptionist not sure if I’d pre-paid for my room. Just told to leave my email address, which they already had, and they’d get back to me. Not heard back from them yet.
4 out of 5
Recommended
for Everyone
by a verified traveller from London

Nice hotel handy for M4/A34/Newbury

Posted 22-May-2018
Executive rooms are airy, well laid out and inviting. Bed linen is lovely and smells fantastic and fresh. Staff are all friendly and helpful. Restaurant very pleasant for dinner and breakfast.
5 out of 5
Recommended
for Everyone
by a verified traveller from swindon

Great stsy

Posted 01-Apr-2018
Really lovely stay - everything was excellent from the room, the staff, the spa facilities and the cafe to the food, the overall quality and the friendliness. Wonderful experience!
2 out of 5
by a verified traveller

A modern hotel that’s now a bit tired

Posted 27-Mar-2018
I stayed here several times 7-10 years ago with friends and it was great value and modern. Staying here again (March 2018) it really felt like it hadn’t been updated since. The shower was broken so it pointed to the floor, chips in the bathroom porcelain, shower didn’t drain well, only 1 pillow. The shower in the spa area was stuck on so we navigate around a yellow don’t slip sign. The hotel is “okay” but there’s a lot better options available now.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 18-Mar-2018 on Hotels
2 out of 5
by a verified traveller

Very noisy room

Posted 16-Mar-2018 on Hotels
I was put in a room right next to the bar on a night that there was an event on. I had to call down to reception to ask for them to ask residents to be quieter and it just got worse. I ended up having to go and ask them to be quiet myself. I was here for business and just wanted a quiet night. The hotel didn’t offer to move me or do anything which when you are paying a lot to stay I wasn’t very impressed. I have stayed here before and chose to come here and spend the extra money for the comfort and quietness of my trip before.
3 out of 5
by a verified traveller

Weekend Spa Break

Posted 12-Mar-2018 on Hotels
Went for a weekend spa break, and found the facilities very good. Staff were very friendly.
4 out of 5
Recommended
for Everyone
by a verified traveller

Posted 18-Feb-2018
It's very interest place and I'm very happy. I recommended this place
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 21-Jan-2018 on Hotels