Ratings based on 78 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from London

Comfortable room and good breakfast

Posted 24-Oct-2016
Pros: Pleasant surroundings and welcoming staff. The bed was large and comfortable and the room lighting good. The shower was particularly good and easy to use
Cons: The toilet flush was a real pain and took hard work to get success. The basin was very slow to clear. I reported both to reception and observed that they made a clear note and apologised in a way that made me feel that it was being taken seriously.
Location: While it is very close to the Newbury Bypass the atmosphere is restful and the grounds attractive. We shall certainly stay again.
5out of 5
by A verified traveller from Boston, MA USA

World class resort

Posted 15-Oct-2016
Amazing spa facilities. Really great afternoon tea experience. My only criticism is that the hot tub could be warmer. I really liked the artwork in the resort too.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 05-Sep-2016 on Hotels
4out of 5
by Stephen

This traveller left a rating score only Posted 26-Aug-2016 on Hotels
5out of 5
by A verified traveller

Lovely stay

Posted 11-Aug-2016 on Hotels
Lovely stay, bathroom was quite small but well presented. The health spa facilities were excellent,didn't get a chance to have a massage as was fully booked, and the lady was quite rude. The hotel grounds and dining areas are excellent, and it's a short drive to the nearby town(lots of restaurants).
5out of 5
by A verified traveller from London

Friendly staff and excellent facilities

Posted 11-Jul-2016
Pros: The staff and the facilities
Cons: Nothing to add, very happy to endorse
Location: No comment
One night stay, took advantage of the pool, sauna and steam room.
5out of 5
by A verified traveller

Posted 02-Jul-2016 on Hotels
Lovely hotel and spa. Only minor point is low quality of TV in rooms especially the poor range of TV stations available.
5out of 5
by Jason

This traveller left a rating score only Posted 19-Jun-2016 on Hotels
5out of 5
by A verified traveller

Business stay

Posted 07-Jun-2016 on Hotels
Fantastic hotel. Amazingly clean. Friendly staff. Pool of spare spotlessly clean. Highly recommend.
5out of 5
by A verified traveller

Posted 03-Jun-2016 on Hotels
would like to have free internet access in the room as most hotels provide this.