Outdoor pool

Reviews of Résidence Lagrange Vacances Le Clos des Vignes

3 out of 5
Résidence Lagrange Vacances Le Clos des Vignes
18 rue Merlandou, Bergerac, Dordogne

Reviews

8.2

Very good

Rating 10 - Excellent. 48 out of 135 reviews" "
Rating 8 - Good. 60 out of 135 reviews" "
Rating 6 - Okay. 20 out of 135 reviews" "
Rating 4 - Poor. 5 out of 135 reviews" "
Rating 2 - Terrible. 2 out of 135 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mustapha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay with your family. There's a lot to do in the surrounding area. 5mn away from the supermarket Leclerc and 10mn away from the amazing town of Bergerac. Great and vibrante at night with all the little restaurants and places to enjoy the culture and music. The only downside of the property was the lack of air-conditioning.
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Helpful, kind staff but run down apartment
Staff were very friendly and helpful. Safe enclosed hotel with plenty of free parking. Apartment was falling apart. Furniture and fixtures needed updating, wardrobe doors not functioning properly, microwave needed a deep clean. The stairs were extremely noisy and were coming away from the wall, it's probably a matter of time before the structure gives way. Stained sheet provided. There's no way the 6/8 apartment can comfortably accommodate that many people given that 3 would have to be sleeping downstairs on the pull out sofa. These were closed during our stay and we could barely get around the living area. We only stayed for 2 nights so the flows didn't really affect us but I would not recommend booking it for a longer stay.
Stayed 2 nights in Feb 2022

8/10 Good

Pauline

Liked: Cleanliness, staff & service, room comfort
Pleasant stay
Pleasant stay and good value for amount paid. Reception staff very helpful and informative. Sofa needed repair and maintenance man came within a half hour to fix with a smile Excellent service. Properties could do with updating but clean and spacious
Stayed 7 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Complicated check in. Too many checks and needed to book an appointment to check things before leaving. No internet provided and daily charge very expensive. They took a 400 euro deposit and they still have not arranged a refund six days after check in. They are only open during certain hours and are difficult to contact.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019

4/10 Poor

Marieke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Service was very friendly, but the houses are old. In the night there was no light in the resort, really creepy. Furniture old, bedmatress horrible to sleep on. Needs more love
Stayed 7 nights in Jul 2019

6/10 Okay

ingrid

Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean property with access to a clean swimming pool
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Nice , quiet area about 25mins walk from town centre. Pombonne Park is just behind the property and it is a lovely place to walk. Good swimming pool on the residence, tho’ might be busy in high season. Apartments are basic, and could do with being refurbished.
Stayed 4 nights in May 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely spacious apartment and complex. Heated pool was great for cooling off. Slightly out of town, about half an hour walk but this meant a quite location and the complex also backs onto a beautiful park and lakes. Staff were all very friendly and helpful making the stay relaxing and enjoyable. Well organised early morning check out and ample parking.
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019
Response from Sabine on 6 Apr 2019
We appreciate your comment and we wish you a very nice day.

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and great value for money. A good base. Only downside is the lack of local places to eat and drink. It's a 30 min walk into Bergerac.
Stayed 2 nights in Mar 2019
Response from Sabine on 29 Mar 2019
Many thanks for your comments. Have a nice travel and a nice day. See you.

8/10 Good

Daria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay ****
Good and peaceful location, friendly staff, clean apartment, truly recommended
Stayed 3 nights in Mar 2019
Response from Sabine on 29 Mar 2019
Many thanks for your comments. Have a nice travel and a very nice. See you.

10/10 Excellent

Lynne, Blackpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable apartment
Comfortable apartment, clean and warm pool. Close to beach and town centre. Enjoyed our stay.
Stayed 7 nights in Jul 2018

10/10 Excellent

Steven , Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great setting very clean pleasant helpful staff
A pleasant surprise for the money would come back to the Grange group again.
Stayed 7 nights in Oct 2017

8/10 Good

simon, UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
This is not a hotel it is apartments to rent
When at arrival you are given an itinary sheet to fill in of all the items in the apartment, you have to count all items plates cutlery etc to tally with list, you also have to pay a €300 deposit, on leaving clean yourself or pay €50 for the cleaner. Lack of lighting means arrival after dark is dark Furnishing could not be more uncomfortable. Situation is good, pool is clean and good, staff are helpful. It's ok on a budget but I wouldn't stay again
Stayed 7 nights in Sep 2017

8/10 Good

Anna , New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice residence close to the town
Easy access to the town, nice, clean and comfortable residence. Internet a bit slow but worked for communication with family overseas. Nice size swimming pool and a little playground for the kids. Bread bought from the reception was fantastic! We enjoyed our stay and would recommend to friends.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

10/10 Excellent

Robert, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday. Highly recommended!
Excellent location and very friendly and helpful staff. Highly recommended.

6/10 Okay

Chris, Farnborough

Liked: Cleanliness
Decent accommodation but a few grunbles
This is a holiday resort village with apartment type accommodation, a pool, sauna, gym equipment and childrens playing area. Apartments are adequate, clean with a small kitchen and balcony or terrace. The pool is good but a lack of an on site restaurant means you have to drive out of the complex in search of a restaurant. Beds have to bed made up yourself and there is a 35 Euro cleaning charge if you are not prepared to clean the apartment on exit. Despite these grumbles I would probably stay again.

6/10 Okay

debbie, belfast

Liked: Staff & service
Good value for our short stay
Having the apartment for the three days we were in area was great for the family we were able to prepare family meals and there was nice pizza place just up the road. Only down fall (but most of France seems to be same) no ceiling fans and bedrooms were very hot. Also on arrival we were presented with an itinerary of kitchen goods, furniture, etc and asked to check everything there and return form next day. I found this annoying as I expect housekeeping to have already made sure everything there for our arrival, I do not think guests should be asked to do that. It put a little bit of pressure on us on our short stay and left us a little miffed, but otherwise had a nice stay and would recommend.

8/10 Good

Eunhee

Liked: Cleanliness, property conditions & facilities, room comfort
Good for a long stay
End of terraced house, 2 bed rooms upstairs, dining room & shower downstairs. Front garden sheltered by bush. Spacious and provide with almost everything for 4 of a family. A good super market nearby.

10/10 Excellent

Amy, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing stay in a lovely location
Can't really fault this place for the price we paid. The one bedroom apartment was basic, but met our needs well. The pool area was nice, with plenty of sunbeds most of the time, and the location next to a lake, beach and nature park was just lovely. The walk into Bergerac was pleasant (if you take the longer route through the lakeside paths and trees), and the town itself is delightful. Not much here to entertain kids (a small park, table tennis....), but it's perfect as a relaxing couple's holiday. Five minutes walk to a supermarket, and 5 minutes in the other direction to an amazing restaurant La Flambee! All in all a very peaceful and enjoyable holiday, for a great price!

10/10 Excellent

Angela, Axminster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A glowing report!
Cannot criticise anything. Peaceful and perfect. Thank you.

8/10 Good

Richard, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment but hire car advisable
Nice apartments. Hire car advisable as quite a walk into Bergerac.

10/10 Excellent

Single, no car, North West UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment close to country park.
I was allocated a second floor (of two) flat with lounge/kitchen, bedroom with en-suite. Bigger than I expected, large balcony, very well-equipped and very clean. TV had only French stations. Very quiet, much to do with the solid build quality of the rooms and also to do with the reserved nature of the (mostly French) clientele. The staff spoke goodish English, were very pleasant , accessable and helpful. The pool and mini gym were adequate. E Leclerc supermarket 10 min walk away, Lidl 20 min. Pleasant country park with lake just 50 yards away. You need to hire a car really. Also , it is not a very lively place.

8/10 Good

Stephen, Portsmouth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not A Hotel
We arrived late and had to sleep in our car overnight not really a Hotel apart from that OK.

10/10 Excellent

Paul, Cumbria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable
On price versus quality this place is a no brainer. The staff were superb and very helpful and friendly

10/10 Excellent

edd, cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A most excellent
Could not ask for anythng nicer good area for all amenities, shops quite near by, everthing you need for families is on site pool and childrens area. The room/house we stayed in was excellent clean with plenty of space, all the comforts of home. It was not to far from the main town and quite easy to get to other places.

8/10 Good

Maria, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities
Self Catering appartment near to local ammenities
Good location on the outskirts of the town but within walking distance of the centre and only 15 mins from Bergerac Airport. The appartments are situated next to a country park which has small lake for swimming, there is a large supermarket 300m from the site. Car hire is useful if you want to visit the surrounding area (which is very picturesque) as public transport is not available!

6/10 Okay

Hayneso, Derbyshire

Adequate
Adequate in all areas

10/10 Excellent

N Tebbs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic accommodation
During a wet week it was good to have the space and flexibility that a hotel room would not have provided.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartments close to town
These are excellent quiet, well-equipped and well-kept apartments about 20-30mins walk from the centre of Bergerac. They're lovely - I had 2 bedrooms, downstairs shower & sink, upstairs toilet, kitchen, lounge, patio with tables & chairs, TV, phone, dishwasher etc etc. The flat was clean and pleasant and the staff were helpful although the reception is only open certain hours which made it a bit awkward sometimes. The supermarket (E Leclerc) is less than 10mins walk. There is a swimming pool, sauna, mini-gym and a park next to the apartments - the whole area is surrounded by countryside. I would highly recommend this place - it's a great place to stay for surprisingly little money.

8/10 Good

Mrs Bond

Liked: Cleanliness, property conditions & facilities, room comfort
quiet out of town area
It would have been useful to know how far out it was, as we were without a car. It was at least a 40 minute walk to town and there are no buses available. The property was good but there was no information in the room such as maps, local markets, etc. Other self catering properties i have stayed in france had a far more welcoming feel. there was no cleaning equipment, not even a dish cloth yet we were expected to clean it. There is only one taxi firm in Bergerac and they seem to charge what they like. Hire a car.

8/10 Good

William, Montigny-le-Bretonneux

Liked: Amenities, property conditions & facilities
Appartement calme et agréable, spacieux pour 1 ou 2 personnes, accès libre à la piscine, sentiers de randonnée à proximité et facile d'accès
Stayed 7 nights in Feb 2024

8/10 Good

William, Montigny-le-Bretonneux

Stayed 7 nights in Dec 2023

8/10 Good

William, Montigny-le-Bretonneux

Liked: Cleanliness, amenities, property conditions & facilities
L'appartement est spacieux et agréable, la piscine est un plus. Proche de Bergerac. L'accès au wifi et à internet ont été perturbés par des coupures ou pannes (pas d'informations communiquées).
Stayed 7 nights in Oct 2023

8/10 Good

Maximilien

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Francine

Stayed 3 nights in Aug 2023

10/10 Excellent

Eric

Liked: Cleanliness
Stayed 7 nights in Aug 2023

10/10 Excellent

William, Montigny-le-Bretonneux

Stayed 7 nights in Apr 2023

6/10 Okay

Pascal

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

William, Montigny-le-Bretonneux

Liked: Cleanliness, amenities, property conditions & facilities
Le site est agréable, l'accès gratuit à la piscine est un plus. Les logements sont pratiques et adaptés. Ce serait bien que le wifi soit inclus dans le prix.
Stayed 7 nights in Feb 2023

6/10 Okay

Karine

Travelled with family
Stayed 3 nights in Feb 2023

8/10 Good

david

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Francette

Travelled with partner
Liked: Amenities, property conditions & facilities
La piscine en rentrant des visites, le calme et les bons lits couronnées par la gentillesse du personnel.
Stayed 7 nights in Sep 2022

10/10 Excellent

yann

Liked: Cleanliness, room comfort
agréable
appart sympa fonctionnel sans chichi.
Stayed 2 nights in Jun 2022

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, room comfort
Apartamentos con piscina
Son apartamentos con distribucion de bungalows de cámping. Genial para 4. Con piscina medio cubierta. Para hacer la compra, mejor en coche.
Stayed 2 nights in Apr 2022

10/10 Excellent

Mickael

Travelled with family
Liked: Cleanliness, room comfort
Parfait
Notre séjour était parfait,propre,beau,piscine au top , nous reviendrons sans hésiter
Stayed 7 nights in Feb 2022

8/10 Good

Kimball Thomas

Liked: Room comfort
Stayed 3 nights in Feb 2022