Exterior

Reviews of Express Inn

2 out of 5
Express Inn
4042 E Van Buren, Eureka Springs, AR

Reviews

8.6

Excellent

Rating 10 - Excellent. 310 out of 615 reviews" "
Rating 8 - Good. 192 out of 615 reviews" "
Rating 6 - Okay. 67 out of 615 reviews" "
Rating 4 - Poor. 23 out of 615 reviews" "
Rating 2 - Terrible. 23 out of 615 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel was clean, quiet and friendly...all I can ask for
Stayed 1 night in Oct 2023

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was very helpful. Breakfast nook was good. Price was an awesome value.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice hotel. Quiet and comfortable.
Stayed 3 nights in Oct 2023

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this property. The rooms were very clean and the beds were very comfortable. I didn’t arrive until very, very late. The owner happily greeted me when I arrived and got us checked in. Will definitely stay there again.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
The overall stay was pleasant and comfortable. The rooms were clean and maintained and the service was friendly and welcoming. The pool and jucuzzi were clean along with the recreational area. I highly reccomend this place if youre traveling or even for a night stay away from the kids.
Stayed 1 night in Sep 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. Rooms were clean and well appointed. The owner was very kind and even brought towels out each morning to wipe the morning dew off our motorcycles. Close to downtown Erueka with ease of access in and out.
Stayed 2 nights in Sep 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Misty

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front desk guy was nice, once i got to the room and went to bed there was blood stains on the sheets.... i did tell him he said well they were washed. Still nasty nasty. Will never stay here again. It was just 3 minutes away from my euro rally. I would rather drive 20 minutes next year. If i could give it negative stars i would.
Stayed 1 night in Aug 2023

10/10 Excellent

Zaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean
Stayed 1 night in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Theresa Wea

Liked: Staff & service, property conditions & facilities
I liked everything.
Stayed 2 nights in Aug 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very short stay
I was a late arrival and was greeted very good. The room was already cooled off. the bed was little firmer than I'm accustom too but was good anyways. it was a short stay so I didn't to see any other staff. But I will stay here again when I visit again.
Stayed 1 night in Aug 2023

10/10 Excellent

dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. One of the nicest places we stayed in a month travelling across the U.S.
Stayed 1 night in Jul 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. The manger check with us several times and any request was quickly taken care of. Over all it was a great stay and I would definitely book a room here again. Many thanks to the staff!
Stayed 2 nights in Jul 2023

10/10 Excellent

Ethelee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 2 nights in Jul 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely nice place clean and neat ! Extremely quiet and a great staff !! Highly recommend the stay !!
Stayed 3 nights in Jun 2023

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice gem of a hotel
The hotel was neat and clean. Our room was spacious. The manager/owner was very helpful. We really enjoyed the pool and hot tub as well.
Stayed 2 nights in Jun 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The property needs updated in a very bad way.
Stayed 2 nights in Jun 2023

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Lucinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the breakfast nook was so cute!
Stayed 2 nights in Jun 2023

10/10 Excellent

Frank M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eeekend getawau
Stayed 3 nights in Jun 2023

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanest inn/hotel ever!
Cleanest hotel/inn I’ve ever stayed in! Management was super friendly and responsive. Very cute breakfast area. Will definitely stay again if I’m ever back in the area.
Stayed 2 nights in Jun 2023

2/10 Terrible

Amy

Travelled with family
Disliked: Staff & service, property conditions & facilities
After reserving a room for 2 Adults and 1 child, I was told I had not paid for my child. I was then charged an extra fee for him. When I showed the confirmation receipt for what I had paid for I was told that it had to be taken up with expedited because it was their fault. My husband was then told I had a very bad attitude because I tried to show him what I had paid for.
Stayed 1 night in Jun 2023

8/10 Good

Cathryn

Stayed 2 nights in Jun 2023

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the money
The owner was very friendly and made sure everything was ok for our stay. Nice Brewery next door. Room was clean and breakfast was good. Location is close enough to all things in Eureka Springs and really near the Passion Play.
Stayed 2 nights in May 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The room was clean and very comfortable. Manager would check to see if we needed anything. The breakfast selections were good. Would definitely stay here again.
Stayed 2 nights in May 2023

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean & housekeeping staff was very attentive. Office staff was so friendly and everyone was treated well with the emphasis on service and kindness. Will definitely use again.
Stayed 3 nights in May 2023

10/10 Excellent

Erna Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in May 2023

8/10 Good

Dawneace

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for two nights. The price was great for the holiday weekend. I would definitely stay here again.
Stayed 2 nights in May 2023

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The management was so kind and helpful. Our room was clean and the rate was very reasonable.
Stayed 2 nights in May 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great and staff was great. Clean environment, fair price too! Definitely use them again.
Stayed 2 nights in May 2023

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything but still easy to get to where you want to go without dealing with traffic on the busy weekends.
Stayed 1 night in May 2023

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything about it except Expedia shows it has an elevator but it does not. They happily changed us to a ground floor room when we got there.
Stayed 2 nights in May 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
This was a great hotel for an overnight stop! Rooms are large have microwave refrigerator. Everything you need for comfort. Beds have four pillows on each of them and the mattress was very comfortable. Great little breakfast area with homemade waffles!
Stayed 1 night in May 2023

8/10 Good

Mathew

Business traveller, Travelled with partner
Liked: Cleanliness
Very nice detached gazebo just outside the office, and nice continental breakfast (waffles, etc.) Clean, neat rooms with microwave, fridge, coffee maker, and ironing board iron. (Too bad the outside pool and jacuzzi were not in service, though.)
Stayed 1 night in May 2023

2/10 Terrible

Lisa

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Reservations were never made per express inn by u
Well first of all hotels.com made the reservations and booked it but when I got to Express inn Eureka Springs, they have no record of a reservation so we did not get to stay there nor did hotel.com make it right . so we had to go find another hotel, and stay at the last minute and almost didn’t have anywhere to stay Because it was so late when we checked in, which we were in a hurry to get to Eureka, because when you have reservations. But after all the headache and finally get a hotel room and going to sleep about 1 o’clock in the morning, we realize we will never use hotel.com. Again we will just go to the hotels, direct and pay on arrival. So I am doing The survey on hotels.com
Stayed 2 nights in Apr 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 3 nights in Apr 2023

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service
Stayed 2 nights in Apr 2023

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to where we were going and comfortable.
Stayed 3 nights in Oct 2022

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok i read multiple reviews how clean it was. Im thinking yeah right. It was the cleanest hotel I’ve have ever stayed in.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Blane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
it was a nice clean place
Stayed 3 nights in Oct 2022

8/10 Good

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Candi

Stayed 2 nights in Oct 2022

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked the hotel.
Very clean hotel. Not the newest, but a good deal. Watch for the small "red" entrance sign. It blocks your view upon exiting the property onto the highway.
Stayed 2 nights in Oct 2022