We stayed this past Saturday night and enjoyed every aspect of the hotel. The parking behind the hotel was convenient and close to the back entrance and check-in desk. I reserved 2 rooms, one for my wife and I, and the other for our friends we were traveling with on a little wine trail weekend. The check-in was smooth and we ended up in rooms on the fourth floor with views of Lake Michigan even though the reservation showed a standard suite with a city view. The suite was large, opening to a kitchen and living room with a separate doorway to the bedroom and bathroom. The bathroom sink was outside of the toilet/bath which is always nice setup. The king bed was very comfortable, though I personally didn't care for the pillows as they were quite hard. The elevators were quick and the entire property was clean, well cared for, if not a bit dated. The rooms were quiet except when a train goes by. We had an Expedia bonus of $25 off at the on-site restaurant/bar which we used at breakfast. The breakfast options were excellent and the staff was extremely friendly and attentive, with nearly everyone in festive garb. Our waiter, Chris, was on top of everything. I had the bagel and lox and it was very tasty. We even had a visit from Santa, so the experience was fun and relaxed. Checkout went smoothly as well.