Minibar, iron/ironing board, free WiFi, bed sheets

Reviews of Villa del Mar Hotel

4 out of 5
Villa del Mar Hotel
Avenida de la Armada Española, 1, Benidorm, Alicante

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 114 reviews" "
Rating 8 - Good. 40 out of 114 reviews" "
Rating 6 - Okay. 6 out of 114 reviews" "
Rating 4 - Poor. 5 out of 114 reviews" "
Rating 2 - Terrible. 5 out of 114 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
All over mold
Stayed 2 nights in Aug 2023

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice couple of nights away
Previously stayed at sister hotels and enjoyed so thought I’d give it a go. Can’t go wrong with all inclusive great booze and food. Hotel was clean, room and had sea view, bit rough in places but for price not gonna moan The cons Absolutely nowhere to sit indoors apart from 2 sofas in reception and couple of tables on 1st floor. My mam really struggled as she has mobility issues so struggled with the modern low chairs/bed or bar stools on roof and round pool area For money paid I’m happy, wouldn’t pay top price out of season
Stayed 2 nights in Feb 2023

8/10 Good

Peter Alexander

Stayed 4 nights in Feb 2023

8/10 Good

Paola

Liked: Staff & service
My stay at Villa del Mar Hotel
From my opinion this hotel is overrated. It is a 4 star hotel but looks like a 3 star hotel. I was kind of disappointed, the pictures are misleading. Location is very good though and you have plenty to do around.
Stayed 2 nights in Jun 2022

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Rooms cleaned and stocked daily Great location on flat esplanade so… good for people with disabilities. Food choices were not the best on this visit, I would have thought we may get turkey on Christmas Day. We were on first sitting Christmas night and the second sitting were provided with table gifts etc we did not get any Minimal entertainment where their was nightly entertainment on our past visits. Maybe it was just the time of year/ covid but it has certainly changed! Lack of seating in lobby area which was also cold. Staff friendly.
Stayed 20 nights in Dec 2021
Response from Villa del Mar on 1 Mar 2022
Dear Diane; Thank you very much for this wonderful review, it fills us with pride and satisfaction to know that your experience with us has been to your liking. We strive wholeheartedly to make our guests happy, and knowing that we have achieved this is our ultimate reward. Your comments are always interpreted in a spirit of improvement and growth and in this regard we would be delighted if you would choose to spend your next holiday with us again. Best regards, Villa del Mar Management Team

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My included a very nice evening meal and breakfast.I will hopefully stay here again
Stayed 1 night in Oct 2021
Response from Villa del Mar Hotel on 4 Nov 2021
Dear John; Thank you very much for sharing with us and the rest of Hoteles.com users a rating with the highest score. We are very happy to know that the gastronomy offered by Villa del Mar has met your expectations. We hope to see you back with us soon. Yours sincerely, Villa del Mar Management Team

8/10 Good

ISKRA

Travelled with family
Liked: Cleanliness, staff & service
Me gustó la atención. La comida excelente..el aire acondicionado de la habitación no estaba en óptimas condiciones . Tuvimos que solicitar ser revisado .. el personal del hotel muy atento .
Stayed 4 nights in Aug 2021
Response from Equipo de dirección de Villa del Mar on 27 Aug 2021
Querido/a Iskra; Muchas gracias por esta maravillosa valoración, nos llena de orgullo y satisfacción saber que su experiencia con nosotros ha sido de su agrado. Nos esforzamos con el corazón para hacer felices a nuestros huéspedes, y saber que lo hemos logrado es nuestra máxima recompensa. Sus comentarios siempre son interpretados con ánimo de mejora y crecimiento y en este sentido nos encantaría que nos volviera a elegir en una próxima oportunidad para pasar sus vacaciones con nosotros. Saludos cordiales,

6/10 Okay

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Villa Del Mar
Absolutely amazing hotel. We’ve stayed in many hotels but this is definitely our favourite. Given a glass of champagne while we were checking in, my daughter had a soft drink and a cookie. When we got to our room we have a bottle of champagne with 2 glasses waiting on the table. The room was spotless and well cleaned. We had a sea view room which was amazing. The first thing we did was open the window to listen to the sea. Staff was very friendly and professional. We went all inclusive, the food and options were fantastic, all alcoholic and soft drinks free and snacks available in between meals. Food was being cooked fresh. Breakfast was 8am...Lunch 1pm...Evening meal 7.30pm. The hotel is situated in Old Town, which is the quieter side, but only 10 minute walk to the Point, 10 minute walk to the town centre, 15 minutes walk to New Town. The sea is just across the road. It has life guards walking and watching people in the sea. The beach was clean, with the option to hire a lounger for around €5 for the day. There are mini super markets close by if you need to pick anything up. A large pharmacy just around the corner. Plenty restaurants.The hotel has entertainment each night. The roof top terrace has a fantastic view and has its own bar and sun loungers. There is a small pool but It is situated at the back of the hotel and doesn’t get much sun. The only slight negative was the beds were a little on the hard side, but still ok. We’re looking forward to booking this hotel again.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location. Very friendly and helpful staff. Very clean. Good food options and snacks. Nice pool and spa. It was everything we could have asked for.
Stayed 3 nights in Jun 2019

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Benidorm Break Lovely Hotel
Really nice hotel, really good quality food, staff excellent and friendly and tried to ensure guests were looked after. All this added to the relaxed atmosphere. Really well placed opposite the fab Beach that Benidorm has to offer well worth the Sea View room amazing view because of the hotels location on the sea front.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Only gripe was food was luke warm. Branded drinks on all inclusive was a bonus. We wished we'd booked a sea view room.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2018

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto!
Everthing perfect. Second time I've stayed here. Was greeted by Veronica at the reception who is very friendly and professional. The welcome drink of cava was a lovely touch. Room was spacious, incredibly clean and comfortable. I love this hotel. Perfect in every way.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Staff
Nice location, Friendly Service.
Stayed 3 nights in Oct 2018

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and lovely hotel
Location of hotel excellent and staff could not be more friendly. Some lovely touches. Food and drink provided in all inclusive option brilliant. Only down side was the pool area was small and very busy but cocktails on floor 9 at sundown made up for it. Would definitely return.
Stayed 3 nights in Sep 2018

10/10 Excellent

Nuala

Best Hotel - 5 Star all the way
Value for money, fully inclusive - meant fully inclusive - no conditions at all. Very clean, service excellent, food top class, rooms and facilities 5 star. Location perfect. Would definitely recommend it, I will be returning.
Stayed 3 nights in Sep 2018

10/10 Excellent

Bob , Somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay at the Villa delivery Mar
Our fifth visit to the hotel proved to be yet another great holiday. Superb staff and an easy check in and check out. Good selection of food with hard working waiting staff. Was treated to a bottle of champagne and a cake for my birthday. See you next year!

10/10 Excellent

stephen, Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to return
Amazing can't wait to return

8/10 Good

Anna, Benijofar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for winter sun break - right on sea front .
OUr third stay at this hotel - food and location great..lovely sun terrace on 9 th floor. Hoped for a sea view but got the grave yard. Got champagne and cake for my birthday.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The hotel was great and we enjoyed are stay at the villa del mar would stay there again food was good and plenty to choose from. Only down fall was that there is no PC for customers to print there BORDING passes of when we asked the first day we could print the train tickets the lady was very helpful the next day we ask to print the flight tickets and the gentle man told us to go to the internet café over the road . We went next door where we stayed first and they did not hesitate to do them which was very nice of them would be in the hotel favour to have a internet room for customers as it has every thing else you need

10/10 Excellent

Grzegorz, galway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all perfect
reely good hotel

8/10 Good

karen, birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel was nice,Angel on reception was fabulous and very helpful. Food nice although resturant very busy. Having no balconies was a big disadvantage as no where to sit and dry towels etc.

10/10 Excellent

Angela , uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel we saw in Benidorm, close to old town.
Friendly, clean, excellent value for money. Good food, comfy beds. Only downside was strong smell of bleach/chlorine throughout hotel. Five mins in a cab €8 to new town. Would definitely stay here again. Welcome drink, good long times to meals.

10/10 Excellent

lorna, scotland

Liked: Cleanliness, property conditions & facilities, room comfort
Fab hotel on the beach.
Travelling with fam of 4 (two teens). Excellent hotel on the beach. Very modern. Fantastic roof terrace. Quiet at the pool, always able to get a longer, although off season and 11ish before sun hit the patio area. Away from hustle and bustle of benidorm but close enough to walk everywhere. Would definitely return. Late flight and we were able to use AI and facilties all day and shower. Food ok, glad only there one week as a bit similar every day. Waitresses staff in restaurant work hard, however need to be more friendly. Didnt use entertainment as kids wanted livelier nightlife and hotel guests were of an older age group. Well done Villa del Mar.

10/10 Excellent

Kirsty, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time!
We had a wonderful weekend stay, the hotel was perfect for us, we loved the roof terrace during the day and at night. Would definitely recommend and stay again.

4/10 Poor

margaret, houghton le spring

Not suitable for kids .
Pool is very cold.and very small .no slides for kids nothing for 5 years and up.hotel too far out of the way .They don't even have a shop in the hotel.food was poor.all day snacks were tuna sandwiches.cheese and ham and chips . The free bus only holds 27 if you can't get on at 11 o'clock the next one is 1 o'clock .

10/10 Excellent

Dan Miller, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good Clean and professional hotel Would visit again

10/10 Excellent

ivan, Bournemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Very nice staff and always willing to help

8/10 Good

Andrew, Tempsford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cava With A View
Great hotel right on the beach front. Free cava and cookies served in reception all day, everyday. We had room with hot tub overlooking the beach. Great rooftop terrace and bar.

10/10 Excellent

Kelly, Kt20 5bx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome times
Fantastic place.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Great hotel and oasis in the otherwise 3star Benidorm market. Great views from the roof top slouch area and bar

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Short Break
An hours drive from Alicante airport (we used the Resort Hoppa). You are greeted with a drink as you check-in. The hotel faces the beach. Small road (easy to cross) separates it from the promenade. Short walk to Levante Beach, where there is a little more nightlife. Our room was on the 8th floor, facing the sea. Large room with queen size bed, small sofa, table & chairs plus a jacuzzi bath overlooking the beach and Benidorm Island. Bathroom had a double vanity unit & a rainfall shower. Decent storage space. Tea/coffee making facilities & a small fridge. Flat screen t.v with channels in various languages. The power stays on if you leave the room - very useful for charging tablets etc. Terrace on the 9th floor has a small bar, sun beds plus some tables & chairs. Free wifi from here as well as in reception. Spa is also on this floor. 2nd floor terrace has a small pool, a reasonable amount of sun beds & a bar. You can also find the hotel gym here. Below reception is a kids play area & the Llum de Coral. This is where the hotel puts on evening entertainment. Restaurant is buffet service. A good choice throughout the day. All of the staff were very friendly and helpful. Loved the fact that you didn't have to wear a wrist band for the all inclusive package. Happy that you never had to wait too long for the lift and slightly bemused by the gurgling sound that the jacuzzi made from time to time - when it was empty! Well done Villa Del Mar.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

david, kent uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and facilities
Very modern hotel with very clean and comfortable rooms. We had a room with a sea view and it was a spectacular view. Facilities we're excellent including roof terrace with bar, a pool area and night club. Restaurant was very clean and food good. Staff excellent. Would highly recommend.

10/10 Excellent

Kenny, Telford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel right on the Beach
Was dubious about returning to Benidorm after a previous holiday in the resort left me with a bad impression of the place. However upon returning this time for a 4 day stag do, I can say I was impressed. The hotel was fantastic, clean, modern and a fantastic location right on the beach. The staff were friendly and professional and the food served on the all-inclusive deal was very good. The gem of this hotel is the ninth floor terrace, we found this to be a wonderful place to chill out and have drinks.

10/10 Excellent

CHRISTINE, Dalgety Bay.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Benidorm.
Hotel in great location. The staff were very helpful and pleasant. Modern rooms and bathrooms, great shower!

8/10 Good

Andrea, Walsall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Hotel was lovely, as expected when you see the photos. The rooms with a jacuzzi bath were well worth the extra cost. Food was of a high standard and the drinks range was wide including bottles of wine and named brand spirits. Staff were very friendly and the chill out area on top of the hotel was great. The only issue we had was that this zone is advertised as an adult only area and as we were travelling with no children in school holiday time were looking forward to a 'chill out' area being available. Unfortunately, there were a number of children playing every time we were there and staff did not police the adult only policy in this area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great staff, wonderful food!
We stayed three nights in the hotel last week with our two children and had a wonderful time. The one downside was that prior to arriving we had thought that we would have access to the Spa pool which is shown on the expedia website. However, we had to pay to use this and our children were not allowed to use it at all. That aside, the hotel is lovely, the staff are excellent and the food is fantastic, particularly for an all-inclusive hotel. I would highly recommend the hotel.

8/10 Good

Rose, Bury

Liked: Cleanliness, staff & service, room comfort
Stayed at this hotel for one month!
Stayed here in January 2015 with my husband. The hotel is very good. Food excellent and the friendly staff are very helpful. We had a great stay and would recommend this hotel to all our family and friends. Special mention of Angel and Juan on reception. They were excellent! We had a great room and the hotel is on the sea front on the Ponente beach which we liked very much. The front is Very flat so great for long walks. The only downside was when the weather was dull outside there were no comfortable lounge area to sit and read etc.

8/10 Good

Cliff, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart hotel, great sea views
Villa Del Mar was a great base from which to enjoy a week of winter sun.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Anthony & Kat, H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Lovely hotel, friendly staff who couldn't do enough for us. Beautiful view from our room and the roof top terrace.....Definiteley coming back next year!!!

6/10 Okay

francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities
En esta última visita la comida, desayuno comida y cena, no estaban a la altura de visitas anteriores, tampoco la clientela era la habitual, muchos extranjeros la mayoría ingleses cuando antes eran nacionales. Menos personal pero se las apañavan para dar servicio
Stayed 3 nights in Mar 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 3 nights in Dec 2023

10/10 Excellent

Jesús Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023