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Reviews of Hotel RH Royal - Recommended for Adults

4 out of 5
Hotel RH Royal - Recommended for Adults
Via Emilio Ortuno 11, Benidorm, Alicante

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 220 reviews" "
Rating 8 - Good. 65 out of 220 reviews" "
Rating 6 - Okay. 14 out of 220 reviews" "
Rating 4 - Poor. 4 out of 220 reviews" "
Rating 2 - Terrible. 3 out of 220 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Atanas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service - they let us check-in very early in the morning, provided an extra blanket as requested, the buffet service was very good! Close to the beach and right in downtown, close to the Beniconnect bus stop as well. We will definitely return!
Stayed 2 nights in Apr 2024

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and clean rooms, with very nice bathroom. Pretty good breakfast
Stayed 4 nights in Jan 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and accommodating, and they have fun entertainment around the pool area in the evenings. The room was fine, but dated. It took a long time to catch an elevator at busy times. The breakfast was nice with a large selection. It’s located close to the beach and old town. The majority of the guests are retirement age.
Stayed 2 nights in Aug 2023

10/10 Excellent

Helen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Really enjoyed our stay at the hotel which was very clean and staff were so friendly and helpful. Will definately return and would advise anyone thinking about booking to stay here, do not hesitate book it up !
Stayed 4 nights in Jun 2023

10/10 Excellent

Rajeshbhai R, Bury

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were immensely helpful, and the options avaliable for breakfast and lunch meals was a great variety and tasteful.... great service 👏 The gym facilities were average, like the Jacuzzi. But overall splendid will definitely be visiting there again.
Stayed 4 nights in May 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel in a great location. The food is of a very high standard.
Stayed 6 nights in Apr 2023

10/10 Excellent

Leon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming, polite and helpful. This property was fantastic and the food breakfast for us 3 really tasty and a great variety.
Stayed 5 nights in Mar 2023
Response from Adjunto a direccion on 30 Mar 2023
Muchísimas gracias por sus palabras Leon, esperamos volver a verles pronto. Un abrazo,

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean efficient
Stayed 5 nights in Feb 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Adjunto a direccion on 30 Mar 2023
Muchas gracias por su valoración Graham. Un saludo,

10/10 Excellent

Eileen M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing guest care
Stayed 7 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing, huge selection of choice. Very central location and the staff were extremely helpful.
Stayed 3 nights in Aug 2022

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities
Fourth stay, always spotless and polite, obliging staff - same staff since 2019 always a good sign. Lots of delicious food to choose from, unhurried service (7.30 dinner start) and friendly waiting staff. Two of my four trips have been solo - feel safe and secure here. Located on edge of Old Town, perfect all round. Already booked for October!
Stayed 7 nights in Jul 2022

10/10 Excellent

Andrew

Stayed 4 nights in Jul 2022

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, fabulous staff
We had a lovely stay with you. The food was good, a great selection and good quality. A lovely clean pool, decent sun longes and clean rooms, cleaning staff very helpful and accommodating 10/10. Bar staff also amazing, happy, friendly and welcoming they went out if their way which was lovely. Last bit not least the reception staff were brilliant. There was one staff member in particular who sought medical assistance for my husband, she supported me and my daughter, unfortunately we never seen her after that to say thank you, but a huge thank you from me and my family. Cannot fault the staff or the hotel. We would definitely return. If I had to critique anything it would be that the lift could take a while at times, which could be a little frustrating but this didn’t spoil our stay.
Stayed 7 nights in Jun 2022

10/10 Excellent

Norman

Stayed 4 nights in May 2022
Response from Ángel Gonzalez on 2 Jun 2022
Muchas gracias por su valoración Norman.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd Visit to the Royal
This is one of the best hotels in Benidorm, extremely friendly staff, comfortable, great facilities, walking distance from beach and old town. Both my partner and i had had a great time made many friends in the hotel.
Stayed 7 nights in Apr 2022
Response from Ángel González on 2 Jun 2022
Muchas gracias por su comentario Ian. Un saludo,

10/10 Excellent

MAUREEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant holiday all round. Excellent hotel, in e
Stayed 7 nights in Feb 2022
Response from Reception on 23 Mar 2022
Dear Maureen thanks for your opinion

10/10 Excellent

David, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, good location for old town
Stayed 3 nights in Feb 2022
Response from Reception on 23 Mar 2022
Thank you David for you opinion

10/10 Excellent

sally

Liked: Staff & service, property conditions & facilities
Amazing as always! Friendly and efficient staff, superbly clean and great food. Returning in April for 4th trip
Stayed 4 nights in Oct 2021

8/10 Good

Tracy

Stayed 2 nights in Aug 2021

6/10 Okay

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Good but not superb
An ok hotel, good front of house and restaurant service and certainly clean and well positioned. Only downside was the rooms clearly had thin walls, could hear every word of next doors conversation and thought it was raining every time the shower was on. Shame as the room/bathroom was good however not so restful
Stayed 4 nights in Feb 2020

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellect staff and service close to old town very nice rooms
Stayed 8 nights in Jan 2020

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
December short stay
Very good service ,great location ,excellent breakfast friendly atmosphere.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was in good order the staff helpful and the breakfast buffet was excellent good location and car park was good
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all very pleasant and very helpful. The food - ie desserts/fruits/cheeses and salads are all lovely but I do think the 'mains' could be better … Chips were often hard & cold, pizza was unappetising. And I do think more could be done to improve on mains.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Aug 2019

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but adequate as only there for 3 days. Food was good and staff were friendly, especially at reception
Stayed 3 nights in Aug 2019

8/10 Good

Einar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location for old and new town and good choice of breakfast
Stayed 7 nights in Jul 2019

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Brilliant hotel! Modern, clean, comfortable. The in-room aircon is great, the beds are super comfy. Super clean and the staff were very helpful. We used the hotel car-parking too which was very convenient and a good price. Breakfast was fab, lots of choice. Overall I couldn't fault it!!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 10 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Good room with aircon, good pool area. Good location.
Stayed 6 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
they woke us at 7:30 hammering and doing renovation on next door i am in vacation !
Stayed 3 nights in Jun 2019

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We, my wife and I found the hotel to be in the perfect position for our stay. Hotel was all we wanted anc coukd recommend.
Stayed 9 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful, hotel was very clean, excellent location for the old town (bit if a hike if you want the nightlife on the strip), good atmosphere - all the clientele got on with each other regardless of nationality. The clientele was generally of an older generation, so no rowdiness at all, especially late on a night. Downside - only things I can really think of were the pool was shaded for a good part of the day by the hotel over the road (bear in mind this was February though, so this may be different in the summer....), and the evening meal on the one night we ate in the hotel wasn't particular impressive, but i am nit-picking here. Overall, we'd stay there again.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to beach and lovely walk into the New Town
Stayed 3 nights in Jan 2019

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night in Benidorm
Just a one night stay in Benidorm on the way to Valencia but excellent choice of hotel, would go again if in that area
Stayed 1 night in Dec 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very pleasant place to stay. Wonderful staff and good excellent
Stayed 3 nights in Jan 2019

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas and New year in Benidorm
I go to Benidorm a lot ,, but this was my best time there because of the hotel the best yet in Benidorm
Stayed 8 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel rooms good breakfast excellent. position of hotel very good right near old town close yo excellent restaurants
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Having booked this as a 'cheapie' break my expectations were not the greatest. But, I have to say I was very much both surprised and pleased with the hotel. The rooms are spacious & comfortable, the pool area and surrounding areas are all kept beautifully clean, the staff are all personable and the food was varied and there was a lot of choice even for the fussiest of eaters). All in all - would I return? Yes definitely!!!
Stayed 7 nights in Nov 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Essex belles
Great location, 5 minutes walk to Old Town. Staff very friendly, food was great and big selection
Stayed 3 nights in Oct 2018