5 star prices, -10 star service & quality.
Dirty tables at MCafe, dirty plates , reheated food served while ordering under Ala-carte, bad quality food leading stomach trouble. People peeing outside the main entrance , staff clearly untrained, dropping water at the table while serving.
In room dining - basmati biryani was served half cooked and wet, rasmalai desert served was bland.
the hotel itself is rundown state, acknowledged by rooms director.
When i shared my experience, rather than state or explain how this could happen and what they would do to fix it, the GM & Rooms Directors kept saying please stay back and give another chance without any giving any confidence that they could fix it.
This is not Marriott!!! not even a hotel.... turned out to be a fancy looking shack