3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews of Bengaluru Marriott Hotel Whitefield

5 out of 5
Bengaluru Marriott Hotel Whitefield
8th Road Plot No 75 Epip Area, Whitefield, Bengaluru, Karnataka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 71 reviews" "
Rating 8 - Good. 16 out of 71 reviews" "
Rating 6 - Okay. 2 out of 71 reviews" "
Rating 4 - Poor. 2 out of 71 reviews" "
Rating 2 - Terrible. 4 out of 71 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rumman, Costa Mesa

Liked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

Arvind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Our stay as usual was top notch. Comfort, quality of service and food in a very relaxing, caring atmosphere for families highly recommend!
Stayed 4 nights in Dec 2023
Response from General Manager - Bengaluru Marriott Whitefield on 7 Jan 2024
Dear Mr. Arvind,Thank you for your kind words. We're thrilled to hear that your stay met your expectations. We're delighted that you found comfort, exceptional service, and great food in our caring and relaxing atmosphere, perfect for families. Your recommendation means a lot to us, and we can't wait to welcome you back for another wonderful stay.Best Regards, Vivek Sharma General Manager Bengaluru Marriott Hotel Whitefield

10/10 Excellent

Sudhanshu

Stayed 1 night in Dec 2023

10/10 Excellent

Kutub

Stayed 5 nights in Aug 2023

10/10 Excellent

Ashraf, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, they made a boring business trip very special and memorable.
Stayed 5 nights in Aug 2023
Response from General Manager - Bengaluru Marriott Hotel on 21 Aug 2023
Dear Mr. Ashraf,Thank you for your feedback! We're thrilled to hear that our staff made your business trip to the Bengaluru Marriott Hotel Whitefield special and memorable.It's wonderful that their efforts contributed positively to your experience. We appreciate your kind words, and we hope to have the opportunity to welcome you back in the future.Best regards,Vivek Sharma

6/10 Okay

Shankar Singh

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Mar 2023

4/10 Poor

Ashraf Ibne, London

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was incredibly dirty and the restaurant staff were pretty useless. e.g at breakfast I asked for a coffee 3 times during 30 minutes at the table and it never arrived so i just left.
Stayed 4 nights in Jan 2023
Response from Vivek Sharma General Manager- Bengaluru Marriott W on 9 Mar 2023
Dear Mr. Ibne,Your input has been acknowledged in the spirit intended, and I have conveyed it to the appropriate team to ensure that we continue to provide our guests with a seamless and memorable stay experience.I apologize for your inconvenience and assure you that we will consider your valuable feedback.Please accept this as a one-time occurrence and give the team another chance to demonstrate the genuine hospitality for which we are known.Hoping to welcome you back soon.Warm Regards,

2/10 Terrible

Himanshu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
***Warning!!! Stay at your own risk***
5 star prices, -10 star service & quality. Dirty tables at MCafe, dirty plates , reheated food served while ordering under Ala-carte, bad quality food leading stomach trouble. People peeing outside the main entrance , staff clearly untrained, dropping water at the table while serving. In room dining - basmati biryani was served half cooked and wet, rasmalai desert served was bland. the hotel itself is rundown state, acknowledged by rooms director. When i shared my experience, rather than state or explain how this could happen and what they would do to fix it, the GM & Rooms Directors kept saying please stay back and give another chance without any giving any confidence that they could fix it. This is not Marriott!!! not even a hotel.... turned out to be a fancy looking shack
Stayed 6 nights in Oct 2022

2/10 Terrible

Faris

Stayed 2 nights in Oct 2022

10/10 Excellent

SANDEEP

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Nice and spacious.
Stayed 2 nights in Aug 2022
Response from Vivek Sharma on 25 Aug 2022
Dear Mr. Sandeep,It was a delight to read your review on this forum. We are happy to learn that the offerings, staffs, and services were up to your expectations and we were able to curate a wonderful experience. We wish to welcome you back again and look forward to your next visit.Warm Regards,Vivek Sharma,General Manager,Bengaluru Marriott Hotel, Whitefield

10/10 Excellent

Arvind

Stayed 3 nights in Aug 2022
Response from Vivek Sharma, General Manager, Bengaluru Marriott on 20 Aug 2022
Dear Mr. Aravind,It was a delight to read your review on this forum. We are happy to learn that the offerings, staffs, and services of Bengaluru Marriott Whitefield Hotel were up to your expectations and we were able to curate a 5-star experience for you. We wish to welcome you back again and look forward to your next visit.Warm Regards,Vivek Sharma,General Manager,Bengaluru Marriott Hotel, Whitefield

8/10 Good

ADOLFO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Kadambini Mittal, General Manager on 1 Jun 2022
Dear Guest, Thank you for the rating. We wish to welcome you back soon. Warm Regards, Kadambini Mittal, General Manager, Bengaluru Marriott Hotel, Whitefield

4/10 Poor

Tejavardhan

Business traveller, Travelled with group
The food taste was very very bad , but staff was ok
Stayed 1 night in May 2022
Response from Kadambini Mittal, General Manager, Bengaluru Marri on 16 Jun 2022
Dear Mr. Tejavardhan, Thank you for your feedback. We apologize for the inconvenience caused during your dining with us. We shall investigate and assure to take corrective measures so that we can deliver the best of our services to all our guests. Warm Regards, Kadambini Mittal, General Manager, Bengaluru Marriott Hotel, Whitefield

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Relaxing Stay
Fabulous
Stayed 1 night in Dec 2021
Response from Kadambini Mittal,General Manager, on 1 Jun 2022
Dear Guest, Thank you for the 5-star rating on Bengaluru Marriott Whitefield Hotel. We await the pleasure of welcoming you soon. Warm Regards, Kadambini Mittal, General Manager, Bengaluru Marriott Hotel, Whitefield

10/10 Excellent

Ambily Deepak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Sep 2021
Response from KM on 22 Sept 2021
Dear Guest I truly appreciate you taking out time to share your wonderful experience at Bengaluru Marriott Hotel, Whitefield. We truly appreciate your feedback and appreciation. It really works as a great source of inspiration to the team. We look forward to the opportunity of welcoming you back soon at Bengaluru Marriott Hotel, Whitefield Warm Regards, Kadambini Mittal, General Manager, Bengaluru Marriott Hotel, Whitefield

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast spread
Stayed 1 night in Jul 2021
Response from Marketing Team on 24 Aug 2021
Thank you for posting a review on this forum. We are glad the team was able to deliver on your expectations. We along with the entire team of Bengaluru Marriott Hotel, Whitefield, look forward to your next visit. Warm Regards, Marketing Team, Bengaluru Marriott Hotel, Whitefield

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Marketing Team on 24 Aug 2021
Thank you for posting a review on this forum. We are glad the team was able to deliver on your expectations. We along with the entire team of Bengaluru Marriott Hotel, Whitefield, look forward to your next visit. Warm Regards, Marketing Team, Bengaluru Marriott Hotel, Whitefield

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Kadambini Mittal on 23 Feb 2021
Dear Guest Thank you for your kind comments and sparing time to post a review on the hotel and its services. We truly appreciate your feedback and appreciation. It really works as a great source of inspiration to the team. We look forward to the opportunity of welcoming you back soon. Warm Regards, Kadambini Mittal General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Chandra Shekar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's overall excellent stay
It was good... Worth for stay... I would prefer to stay in future..
Stayed 2 nights in May 2020
Response from Kadambini Mittal on 15 Jun 2020
Dear Guest, It’s thrilling to know that you had a seamless stay at the Bengaluru Marriott Hotel Whitefield. Thank You for taking the time to write us a review on your recent experience. Looking forward to hosting you again with us. Best Regards, Kadambini Mittal General Manager

10/10 Excellent

Whon Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
While , Check in & check out , it took too long for the formalities, & the staff dint know what they were doing
Stayed 1 night in Sep 2019
Response from Kadambini Mittal on 13 Sept 2019
Dear Guest, Thank you for sharing your valuable feedback with us. At Bengaluru Marriott Hotel Whitefield, customer satisfaction is something that we take extremely seriously and I will personally look into this matter to make sure it doesn't happen again. I have shared your valued feedback with the appropriate hotel team to ensure that this remains an isolated issue and is corrected moving forward. We hope to have an opportunity to craft a better experience on your next visit to our hotel. Regards Kadambini Mittal General Manager

10/10 Excellent

Verified traveller

Stayed 6 nights in Aug 2019
Response from Kadambini Mittal on 3 Sept 2019
Dear Valued Guest, Greetings from Bengaluru Marriott Hotel Whitefield!! Thank you for a perfect starred rating. Your patronage is valuable to us and we look forward to your return visit. Warm Regards, Kadambini Mittal General Manager

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Mayank Panjratan on 29 Jul 2019
Dear Guest, Thank you for reviewing us. Regards Mayank Panjratan Manager Marketing & Communications

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Knowledgeable and professional staff
Very professional staff in the hotel that makes the stay very pleasant. Had no issues getting help form the hotel staff regarding services within the hotel and transportation arrangements outside the hotel.
Stayed 1 night in Jul 2019
Response from Kadambini Mittal on 15 Jul 2019
Dear Valued Guest, Warm Greetings from Bengaluru Marriott Hotel Whitefield!! Thank you for uplifting our spirits by writing such a beautiful review post your stay with us. It is a joy to know that we were able to cater to your requirements and provide you with a seamless experience during your stay. Your words of appreciation will always be a benchmark to help us strive for better achievement. It was wonderful having you as our guest and we look forward to welcoming you again soon! Best Regards, Kadambini Mittal General Manager

10/10 Excellent

Verified traveller

Stayed 8 nights in May 2019
Response from Bengaluru Marriott Hotel Whitefield on 6 Jun 2019
Thank You for the ratting!

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I have had severe food poisoning for the last 48 hours. We told the man at reception when checking out and he said we should have ordered more food!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful staff who looked after us when we arrived very early and very tired after a long journey.
Stayed 1 night in Mar 2019
Response from MHRS on 8 Apr 2019
Dear Guest, Thank you writing an amazing review on your recent stay at Bengaluru Marriott Hotel Whitefield. I am glad that our rooms and services have met your expectations. It gives me immense happiness that we have successfully crafted a seamless stay experience for you. We were happy to have you as our guest. Once again thank you for recommending us! We look forward to warmly welcome you again! Best Regards, Team Bengaluru Marriott Hotel Whitefield

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019
Response from Gaurav on 21 Feb 2019
Dear Sir, Thank you for your wonderful ratings. Regards Gaurav

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very comfortable and great service. Friendly staff and overall an excellent experience.
Stayed 3 nights in Jan 2019
Response from Regards on 5 Feb 2019
Dear Guest, Thank you for writing us a wonderful review on your recent stay at Bengaluru Marriott Hotel Whitefield. We are glad that we were able to deliver seamless services to you on your visit. We are looking forward to welcoming you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Ranju ALex on 9 Jan 2019
Dear Guest, Thank you for sharing your views on your recent at Bengaluru Marriott Hotel Whitefield. Guest satisfaction is what we strive for and I am glad that my team of associates has successfully achieved it. I am well pleased to know that service quality standards in the rooms and hotel overall met your expectations. It was lovely having you stay with us and I look forward to welcoming you soon warmly. Best Regards, Ranju Alex General Manager

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The service at this hotel is out of this world, and it is much better than any Marriott in the U.S. Also great food (especially for breakfast). I would highly recommend staying here for business trips as it is close to many of the software companies (like SAP). This hotel sells out quickly, so book sooner rather than later.
Stayed 2 nights in Aug 2018
Response from Best Regards on 26 Sept 2018
Dear Guest, I am thrilled to learn that your recent stay at the Bengaluru Marriott Hotel Whitefield was extremely exceptional. It is overwhelming to receive such words of appreciation for the team, and proud of them for ensuring that you have a smooth and flawless experience and manage to exceed your expectations. Thank you for acknowledging their endeavors. I shall convey your appreciation to the entire team. Once again thank you for the detailed review and the recommendations for the hotel! We look forward to warmly welcome you. Best Regards, Ranju Alex General Manager

10/10 Excellent

Raj, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay. Everything is good - room, staff, restaurant, process, etc. and nothing to complain about. I will gladly stay here when I'm in Bangalore.
Stayed 1 night in Jul 2018
Response from Best Regards on 28 Aug 2018
Dear Guest, Thank you for writing us a wonderful review on your recent stay at Bengaluru Marriott Hotel Whitefield. We are glad that we were able to deliver seamless services to you on your visit. We are looking forward to welcoming you again!

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone gets treated like a VIP
I travel for business about 50% as I cover Europe and Asia. The service at Marriott Whitefield in Bangalore is one of the best I have experienced. The service standard in India is already high compared to the rest of the world, and Marriott Whitefield tops them all I can honestly say. I have stayed at the Hyatt and Taj Krishna before, also great service, but Marriott Whitefield really makes you feel the VIP treatment. And the breakfast and dinner buffets are also the best I have had. So the relative higher cost to stay at the Marriott Whitefield is totally worth it! Special thanks to manager on duty, Amanda Bowers and the rest of the crew! Great job!
Response from Sushma Khichar on 20 Apr 2018
Dear Guest, Your lovely review will always be cherished by us. It is certainly wonderful to know that your stay experience at the hotel has been impeccable so far. We’re most glad to know that the caring gestures and services extended by our associates were recognized. Your kind words towards our associates are much appreciated and will be conveyed, hence providing a constant source of support to them. Thank You once again for taking time to enlighten us on your seamless experience at the hotel. Thank You again for writing us a lovely review and we look forward to seeing you again soon! Best Regards

6/10 Okay

Arista

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel that over books knowingly
The hotel is in a good area, the rooms are neat and spacious. Lovely vibe. Good food. Service needs improvement. Marriot is a very good hotel so they have gotten to a stage where they feel it is okay to overbook the hotel and then push guests to another hotel and the guest will pleasantly accept because hotel is good. Service could be improved however hotel facilities are really great
Stayed 5 nights in Mar 2018
Response from Sushma Khichar - Director of Operations on 20 Mar 2018
Dear Guest, Thank you for your feedback! I am grateful that you enjoyed your stay with us at Bengaluru Marriott Hotel Whitefield. It is truly a pleasure to know that our that you liked our rooms and food. We will surely work towards improvising your experience on your next visit. We are looking forward to welcoming you again! Best Regards, Sushma Khichar Director of Operations

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bangalore Jan 2018 trip
The staff at the front desk were very professional and very helpful. Harish in the executive lounge was excellent. Very friendly and after the first day knew what I liked to drink. The restaurant staff for breakfast was also very friendly and professional. The room cleaning staff also did an excellent job of preparing my room every day. I would definitely recommend this hotel to my family and friends.
Stayed 5 nights in Jan 2018
Response from Sushma Khichar - Director of Operations on 13 Feb 2018
Dear Guest, Thank you for your wonderful compliments and I am pleased to know that you had a comfortable and pleasant stay with us. I am pleased that you speak so highly of our staff and would return to the hotel purely on the service that they extended to you. The team truly puts up a great show by presenting the best buffet for breakfast ensuring they take care of each guest and proud of them for ensuring that you have a smooth and flawless stay and manage to exceed your expectations. It was a pleasure to have you as our guests and we're looking forward to seeing you again soon!

8/10 Good

Vikas , Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
The staff was lovely and was very kind and took special care of our 18month old toddler
Stayed 6 nights in Dec 2017
Response from Sushma Khichar - Director of Operations on 13 Feb 2018
Dear Guest, Thank you so much for your kind compliments! I am delighted to hear that you enjoyed your stay at our hotel. It feels great to hear such amazing comments on the team and on how they ensured that you were well looked after you child during your stay with us. Your compliments will be extended to the team who orchestrated your stay with us. I am very happy to read that you would recommend out hotel, and look forward to your next stay.

10/10 Excellent

Jin Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appreciation
How clean the room was, and how kind the crew was. Furthermore, they stunningly cared about the meal only for us despite the restaurant was not open. Appreicated.
Stayed 1 night in Aug 2017

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High class hotel
Very nice hotel
Stayed 6 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Truly 5 star hotel. Very nice stay.

8/10 Good

Mabell, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true 5 Stars hotel
Wide spread of buffet breakfast. Very tight security, friendly staff , direct access to the shopping mall next to the hotel

8/10 Good

Chintan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wasn't happy about the amount they charge for incidentals upon arrival.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a pleasant stay
a pleasant stay overall. staff friendly and helpful

10/10 Excellent

RAJESH KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Guest, Thank you for staying with us and rating us on Expedia. We look forward to hosting you on your next visit to the city. Warm Regards, Nick Dumbell

10/10 Excellent

Mark, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Excellent Service
I was in India for the first time; this was a business trip, yet the staff at the hotel made the stay feel like a vacation.
Dear Guest, Thank you for staying with us and rating us on Expedia. We look forward to hosting you on your next visit to the city. Warm Regards, Nick Dumbell

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel provided easy check-in, comfortable stay and friendly service. Only request would be to extend in-room dining hours.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marriot- whitefield bengaluru
Truly spectacular hotel - stay was too short - checked in past midnight and out by 8 am. Good gym facilities - pricy hotel - but great amenities if you can use them.

8/10 Good

PREMCHANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort