Posted 4 Nov 2019
Really liked the hotel room was perfect. I do think the staff need lessons on politeness . As a family we were playing tennis , and one of the sports staff came onto the court with six others and started playing basketball . This is fine as it was an organised sport for residents , but all it needed was for him to say excuse us but we need the court instead of barging in on our game . The reception staff could of been more helpful . The cleaner was charming .
Comment from Hotel Management
4 Nov 2019 by La dirección, Hotel Management
First of all, thanks to think Estival Torrequebrada to stay in Benalmadena and thank you for taking the time to share your impressions of our establishment, which help us improve. We hope to welcome you on future occasions. Best regards