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Reviews of Royal Boutique Savassi Hotel

4 out of 5
Royal Boutique Savassi Hotel
Rua Alagoas, 699 - Savassi, Belo Horizonte, MG

Reviews

8.4

Very good

Rating 10 - Excellent. 232 out of 502 reviews" "
Rating 8 - Good. 161 out of 502 reviews" "
Rating 6 - Okay. 63 out of 502 reviews" "
Rating 4 - Poor. 29 out of 502 reviews" "
Rating 2 - Terrible. 17 out of 502 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Graham

Travelled with partner
Disliked: Property conditions & facilities
Room had malfunctioning a/c related to heavy rainfall. Resolved by moving rooms in middle of night.
Stayed 1 night in Jan 2024
Response from Equipe Royal Boutique Savassi on 24 Jan 2024
Dear Guest,We would like to express our sincere apologies for the inconvenience you experienced during your stay at our hotel due to adverse weather conditions, in particular, the heavy rain that affected the operation of the air conditioning in your room.Upon being informed of the situation, our team acted promptly, and despite the challenging circumstances, we were able to move you to another room in the middle of the night, ensuring you could enjoy a more comfortable stay. We thank you for choosing our hotel, and we hope to have the opportunity to welcome you again under more favorable circumstances.Yours sincerely,Royal Boutique Savassi Team

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Will definitely return. Love easy excess to everyone.
Stayed 11 nights in Apr 2023
Response from Equipe Royal Boutique Savassi on 7 May 2023
Dear GuestThank you for rating us positively.We appreciate that our services and location met your expectations.We look forward to welcoming you again soon.Royal Boutique Savassi team

8/10 Good

Luke

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice area in Belo Horizonte, within walking distance of many well rated restaurants. The hotel was clean and comfortable.
Stayed 1 night in Apr 2023
Response from Equipe Royal Boutique Savassi on 23 Apr 2023
Dear guest.Thank you for rating us positively.We appreciate that our services, location and amenities met your expectations.We look forward to welcoming you again.Royal Boutique Savassi team

4/10 Poor

Jose

Stayed 2 nights in Mar 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Equipe Royal Boutique Savassi on 13 Mar 2023
Prezado Sr.Agradecemos por nos avaliar positivamente.Apreciamos que nossos serviços tenham atendido às suas expectativas.Esperamos recebê-lo novamente em breve.Equipe Royal Boutique Savassi

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Safe neighborhood, close to some major museums and parks. Good choice of restaurants nearby.
Stayed 2 nights in Feb 2023
Response from Royal Boutique Savassi Team on 7 Feb 2023
Dear GuestThank you for rating us positively.We appreciate that our services met your expectations.We hope to welcome you again soon.Royal Boutique Savassi team

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Aug 2022
Response from Royal Boutique Savassi Team on 26 Aug 2022
Dear Mr. RickThank you for rating us positively.We appreciate that our services have met your expectations.We hope to welcome you again soon.

10/10 Excellent

Arthur

Stayed 9 nights in Jul 2022

10/10 Excellent

Jose Wilson de Oliveira

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend to stay at this property. Next time I will be in BH, plan to stay there again.
Stayed 3 nights in Jul 2022
Response from Alberto Moreira - Coordenador de Hospedagem on 3 Aug 2022
Dear Mr. Jose Wilson Thank you for rating us positively. We appreciate that our services have met your expectations. We hope to welcome you again soon. Royal Boutique Savassi Team

6/10 Okay

Barry

Travelled with family
Liked: Cleanliness, staff & service
Hotel was ok but not the best
Stayed 9 nights in Jul 2022
Response from Alberto Moreira - Coordenador de Hospedagem on 3 Aug 2022
Thank you for rating us. We are sorry if you had any inconvenience during your stay at our hotel. Receive our sincere apologies. Royal Boutique Savassi Team

10/10 Excellent

Ciro Caio

Stayed 1 night in Jun 2022
Response from Alberto Moreira - Coordenador de Hospedagem on 8 Jul 2022
Prezado Sr. Ciro Caio. Primeiramente agradecemos por escolher o Hotel Royal Boutique Savassi para sua hospedagem em Belo Horizonte. Obrigado por compartilhar conosco sua avaliação e esperamos poder recebê-lo novamente em breve.

10/10 Excellent

Cristiane

Travelled with family
Good
Stayed 3 nights in Jun 2022
Response from Alberto Moreira - Coordenador de Hospedagem on 22 Jun 2022
Dear Mrs. Christian Thank you for rating us positively. We appreciate that our services have met your expectations. We hope to welcome you again soon.

6/10 Okay

George

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The room was dusty. But otherwise clean.
Stayed 3 nights in May 2022
Response from Alberto Moreira - Coordenador de Hospedagem on 10 Jun 2022
Dear Mr. George, first of all, thank you for choosing the Royal Boutique Savassi Hotel for your stay in Belo Horizonte. We regret that you may have had some inconvenience regarding the cleaning of your room on the day of check-in. Please accept our sincere apologies as this is not the standard of service we offer our guests. We hope to have the opportunity to welcome you again soon so that you can enjoy a better experience in our Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to place to stay in Savassi
Have stayed here in the past. Great location, clean rooms, great staff. Only trouble is the electronic key keeps "expiring" resulting in frequent trips back to Front desk to recharge!
Stayed 2 nights in May 2022
Response from Alberto Moreira - Coordenador de Hospedagem on 17 May 2022
Dear Guest, thank you for choosing the Royal Boutique Savassi Hotel for your stay in Belo Horizonte. Thank you for reviewing us and we hope to welcome you again soon.

8/10 Good

Anthony

Stayed 2 nights in Apr 2022
Response from Alberto Moreira - Coordenador de Hospedagem on 2 May 2022
Prezado Sr. Anthony. Primeiramente agradecemos por escolher o Hotel Royal Boutique Savassi para sua hospedagem em Belo Horizonte. Obrigado por compartilhar conosco sua avaliação e esperamos poder recebê-lo novamente em breve.

6/10 Okay

Fernando

Business traveller
Disliked: Property conditions & facilities
Royal Boutique
Hotel could have a revamp
Stayed 1 night in Mar 2022
Response from Alberto Moreira - Coordenador de Hospedagem on 4 Apr 2022
Dear Mr. Fernando, thank you for choosing the Hotel Royal Boutique Savassi and for evaluating us. We hope to be able to welcome you again soon.

2/10 Terrible

Malak A

Stayed 3 nights in Mar 2022

4/10 Poor

Aldolfo

Liked: Staff & service
Stayed 4 nights in Feb 2022

8/10 Good

Marco

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2021
Response from Royal Boutique Savassi Hotel on 22 Dec 2021
Prezado Sr. Marco. Primeiramente agradecemos por escolher o Hotel Royal Boutique Savassi para sua hospedagem em Belo Horizonte. Esperamos poder recebê-lo novamente em nosso hotel em breve.

10/10 Excellent

Milena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every aspect
Great customer service, really good breakfast. Employees from the front desk to housekeeping to restaurant are really friendly, helpful and extremely polite.The room was REALLY spacious, big wide windows, huge comfortable bed, big mirrors. Amazing location near bars, restaurants, supermarket, mall etc.. everything was perfect. most definitely staying them again.
Stayed 1 night in Nov 2021
Response from Alberto Moreira - Coordenador de Hospedagem on 29 Nov 2021
Dear Ms. Milena, Thank you for choosing Hotel Royal Boutique Savassi for your stay in Belo Horizonte. Thank you for sharing your feedback with us and we look forward to seeing you again soon.

4/10 Poor

Natalia

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Go somewhere else!
My stay was absolutely disappointing. Staff Is busy on their phones or talking to each other, the wifi signal terrible and hotel conditions lacking. Location and water pressure saved our stay. But never again!
Stayed 4 nights in Nov 2021
Response from Alberto Moreira - Coordenador de Hospedagem on 12 Nov 2021
Dear Lady Natalia. We sincerely apologize for any inconvenience you may have had in relation to the service provided to our employees. Know that this is not the standard of services we seek to offer our guests and customers, and that we are constantly undergoing training in order to offer well-being and comfort to everyone. We are at your disposal for any clarifications.

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service
Front desk Emmanuel was super helpful in recovery of my phone that I left in the taxi at arrival The parking is managed by 3rd party and I was asked to pay before the end of my stay No instruction on how to use the card on elevator
Stayed 3 nights in Oct 2021
Response from Alberto Moreira - Coordenador de Hospedagem on 14 Oct 2021
Dear Guest. Thank you for choosing the Hotel Royal Boutique Savassi for your stay in Belo Horizonte. We appreciate that our service has met your expectations and we hope to see you again soon.

10/10 Excellent

Fabricio

Stayed 2 nights in Sep 2021

10/10 Excellent

Carolina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tudo bem, amei o silencio do quarto, sem barulho de rua e funcionários do hotel.
Stayed 2 nights in Jul 2021
Response from Alberto Moreira - Coordenador de Hospedagem on 3 Aug 2021
Prezada Sra. Carolina. Primeiramente agradecemos por escolher o Hotel Royal Boutique Savassi para sua hospedagem em Belo Horizonte. Apreciamos que nossos serviços e estrutura tenham atendido às suas expectativas. Esperamos poder recebê-la novamente em breve.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 1 night in Jun 2021
Response from Royal Boutique Savassi Hotel on 22 Jun 2021
Prezado hóspede, Agradecemos a avaliação sobre sua hospedagem conosco. Esperamos revê-lo em breve e estamos sempre à inteira disposição. Atenciosamente,

6/10 Okay

Roberto

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2020
Response from Equipe Royal Boutique Savassi on 5 Jan 2021
Prezado Sr. Roberto. Primeiramente agradecemos por escolher o Hotel Royal Boutique Savassi para sua hospedagem em Belo Horizonte. Esperamos recebe-lo novamente em breve.

2/10 Terrible

Alberto

Business traveller
Disliked: Staff & service
I bought another hotel and they sent me to this one which was really inferior
Stayed 2 nights in May 2020
Response from Equipe Royal Boutique Savassi on 26 Jun 2020
Prezado Sr. Alberto. Primeiramente agradecemos por escolher o Hotel Royal Boutique Savassi para sua hospedagem em Belo Horizonte. Devido a pandemia do COVID-19, todas as reservas com hospedagem nos meses de abril e maio foram transferidas para o nosso outro Hotel (Royal Golden) que oferece também diversos serviços compatíveis com a nossa categoria. Ressaltamos que todas as reservas compreendidas nesse período foram devidamente informadas a respeito da transferência das hospedagens. Lamentamos que possa ter tido qualquer transtorno durante sua hospedagem. Esperamos poder recebe-lo no Royal Boutique Savassi.

8/10 Good

Sara Lee Steig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay while in BH
Had an enjoyable 4-night stay. Emmanuel checked us in. First night was in room #1403, which is very spacious. Had an unfortunate water leak in the bathroom due to very heavy rainfall that forced our move to room #801, also a nice room with a different layout. Breakfast was very good! The only improvement would be some lime slices for the papaya. Easy to walk to all the nearby attractions. There's a great Italian restaurant across the street on the corner. Would definitely stay here again.
Stayed 4 nights in Jan 2020
Response from Royal Boutique Savassi on 28 Jan 2020
Dear Mrs. Sara Lee. First of all, thank you for choosing the Hotel Royal Boutique Savassi for your stay in Belo Horizonte. We appreciate that our location, services and service have met your expectations. We look forward to seeing you again soon.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stayed here before and it was so nice the first time I stayed here again, and it was still as fabulous as the time before. Very comfy large bed Good shower and soaps Large spacious rooms Friendly staff Good breakfast Nice sauna and Jacuzzi
Stayed 1 night in Jan 2020
Response from Royal Boutique Savassi on 6 Jan 2020
Dear Guest, Thank you for choosing the Royal Boutique Savassi Hotel for your accommodation in Belo Horizonte. We appreciate that our location, comfort and service have met your expectations. We hope to see you again soon.

8/10 Good

Manshan V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Alberto Moreira - Coordenador de Hospedagem on 3 Jan 2020
Prezado Hóspede. Agradecemos por escolher o Hotel Royal Boutique Savassi para sua hospedagem em Belo Horizonte. Esperamos poder recebe-lo novamente em breve.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Alberto Moreira - Coordenador de Hospedagem on 25 Nov 2019
Prezado Hóspede. Agradecemos por escolher o Hotel Royal Boutique Savassi para sua hospedagem em Belo Horizonte. Esperamos poder recebe-lo novamente em breve.

10/10 Excellent

Flavio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Very good service.
Stayed 1 night in Sep 2019
Response from Royal Boutique Savassi on 29 Sept 2019
Prezado Sr. Flávio. Agradecemos por escolher o Hotel Royal Boutique Savassi para sua hospedagem em Belo Horizonte. Apreciamos que nossos serviços tenham atendido as suas expectativas, esperamos recebe-lo novamente em breve.

8/10 Good

Liliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location!
Very good location and breakfast! Clean place
Stayed 2 nights in Jul 2019
Response from Alberto Moreira - Coordenador de Hospedagem on 22 Jul 2019
Dear Guest. Thank you for choosing the Royal Boutique Savassi Hotel for your accommodation in Belo Horizonte. We hope to see you again soon

6/10 Okay

Gustavo

Stayed 2 nights in May 2019
Response from Alberto Moreira - Coordenador de Hospedagem on 3 Jun 2019
Prezado Sr. Gustavo. Obrigado por escolher o Hotel Royal Boutique Savassi para sua hospedagem em Belo Horizonte. Agradecemos por compartilhar conosco sua experiência sobre sua estadia em nosso hotel, e esperamos recebe-lo novamente em breve.

10/10 Excellent

Verified traveller

Stayed 15 nights in May 2019
Response from Alberto Moreira - Coordenador de Hospedagem on 27 May 2019
Prezado Hóspede. Agradecemos por escolher o Hotel Royal Boutique Savassi para sua hospedagem em Belo Horizonte. Esperamos poder recebe-lo novamente em breve.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff in a nice area of Belo Horizonte
Stayed 1 night in May 2019
Response from Royal Boutique Savassi on 22 May 2019
Dear Guest, we thank you for choosing Hotel Royal Boutique Savassi for your stay in Belo Horizonte. Thank you for sharing your experience with us. We look forward to welcoming you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Heart of Savassi
Nice place to stay. A bit dated but overall clean and helpful staff
Stayed 4 nights in Feb 2019
Response from Alberto Moreira - Coordenador de Hospedagem on 26 Feb 2019
Prezado Hóspede. Agradecemos por escolher o Hotel Royal Boutique Savassi para sua hospedagem em Belo Horizonte. Esperamos recebe-lo novamente em breve.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Alberto Moreira - Coordenador de Hospedagem on 29 Apr 2019
Prezado Hóspede. Obrigado por escolher o Hotel Royal Boutique Savassi para sua hospedagem em Belo Horizonte. Esperamos poder recebe-lo novamente em breve.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, with enough English skills to help this non-Portuguese speaking guest. Clean functional rooms. Excellent breakfast open late.
Stayed 1 night in Jan 2019
Response from Alberto Moreira - Coordenador de Hospedagem on 30 Jan 2019
Dear Guest. Thank you for choosing Hotel Royal Boutique Savassi for your stay in Belo Horizonte. Our staffs are always willing to assist our guests in whatever is required and requested. We look forward to welcoming you again soon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to entertainment district of Savassi. Great breakfast in Amadeus Restaurant. Friendly and helpful staff. Rooms small. Sauna and lounging area are tiny. No swiming pool.
Stayed 4 nights in Dec 2018
Response from Alberto Moreira - Coordenador de Hospedagem on 2 Jan 2019
Dear Guest. Thank you for choosing Hotel Royal Boutique Savassi for your stay in Belo Horizonte. We are pleased with your evaluation and comments. Our hotel does not have a pool, and in our leisure area we have a jacuzzi for our guests' comfort and relaxation. We look forward to welcoming you again soon.

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities
Housekeeper kept banging objects in the apartment above mine around 9:00 am every day, despite my complaint on the first day. The front desk agent said that there was not housekeeping at that time cleaning the apartment above mine. He was lying because I went upstairs and saw the housekeeper before I placed my complaint. On the third day, the housekeeper opened the door of my room without knocking on the door and almost saw me naked (I was changing my clothes to go to breakfast).
Stayed 6 nights in Nov 2018
Response from Alberto Moreira - Coordenador de Hospedagem on 5 Dec 2018
Dear Guest. We sincerely apologize for the inconvenience you have had in our hotel during your stay. Know that this is not the standard of service and service that we offer our guests and clients.

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2018
Response from Alberto Moreira - Coordenador de Hospedagem on 23 Oct 2018
Prezado Hóspede. Agradecemos por escolher o Hotel Royal Boutique Savassi para sua hospedagem em Belo Horizonte. Esperamos recebe-lo novamente em breve.

8/10 Good

Jhon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good size room
Great location, but the hotel needs a bit update. the flooring still have a carpet, for Brazil is too hot. the shower needs a bit o maintenance too to deserve a 5 stars review.
Stayed 1 night in Oct 2018
Response from Alberto Moreira - Coordenador de Hospedagem on 23 Oct 2018
Dear Mr. Jhon. we thank you for choosing the Royal Boutique Savassi hotel for your stay in Belo Horizonte. Thank you for your feedback and evaluation of our services. We hope to see you again soon.

10/10 Excellent

Diana, San Diego CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked everything! It was a joy to stay there! The room was very comfortable, the restaurant was amazing! The wine cellar was exceptional! Hotel staff, area all great! I have no negative feedback. Thank you, Diana
Stayed 3 nights in Aug 2018
Response from Alberto Moreira - Coordenador de Hospedagem on 5 Sept 2018
Dear Ms. Diana. We thank you for choosing Hotel Royal Boutique Savassi for your accommodation in Belo Horizonte and for evaluating us with your experience in our Hotel. Your evaluation is shared with our entire team. We hope to see you again soon.

6/10 Okay

Verified traveller

Liked: Cleanliness
Great location, ok condition
The hotel a little basic, but I’ve been told that’s good for Brazil. Room was somewhat spacious, but the bathroom was small and the sink was very small. You have to wait about 3 minutes for water to become hot. Room condition was not great: old carpet and furniture, but the bedding was kept clean and fresh. Hotel has breakfast included in the restaurant downstairs, which is a proper nice restaurant, buffet style. However, there was a discrepancy between the extra charges showed online here and what they actually charged me, so I ended up paying more than expected. Overall, so so. But pretty good compared to other options for same price. Location was great too!
Stayed 8 nights in Jul 2018
Response from Alberto Moreira - Coordenador de Hospedagem on 14 Aug 2018
Dear Guest, First of all we thank you for choosing the Royal Boutique Savassi Hotel for your stay in Belo Horizonte. We regret that your stay with us has not been as expected. On the charges charged addiconal, are the tax rates that are not charged by Expedia and yes by the hotel directly upon check-in. This information is in the booking confirmation generated by Expedia. We regret that this was not clear when you received it. We hope to see you again soon.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE place to stay in Savassi
Excellent Hotel, super location, great staff, wonderful breakfast, lunch and dinner buffet. You'd be crazy to stay anywhere else in Savassi
Stayed 6 nights in Jul 2018
Response from Alberto Moreira - Coordenador de Hospedagem on 31 Jul 2018
Dear Mr. Anthony, thank you for choosing the Royal Boutique Savassi Hotel for your stay in Belo Horizonte. We hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Staff was very friendly.
Stayed 1 night in May 2018
Response from Alberto Moreira - Coordenador de Hospedagem on 1 Jun 2018
Dear Guest, we thank you for choosing Hotel Royal Boutique Savassi for your accommodation and we hope to welcome you again in your next stay.

8/10 Good

luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant is very good, one of the best.
Response from Alberto Moreira - Coordenador de Hospedagem on 23 Apr 2018
Dear Mr. Luiz. We thank you for choosing Hotel Royal Boutique Savassi for your accommodation and we are happy with your comment. The Amadeus Restaurant is a great differential in our services. We look forward to welcoming you back to our hotel soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly staff. As any parking in Brasil, it is tight so rent a compact if you can
Stayed 2 nights in Jan 2018
Response from Lorraine leal on 29 Jan 2018
Dear Guest, We appreciate your comments regarding your stay with us. It is with great satisfaction that we receive your impressions about our services, facilities and service! We will share your feedback with our employees and thank you for this recognition. We hope to see you soon and we are always at your disposal. Regards,

8/10 Good

Verified traveller

Liked: Staff & service
good location
room clean, in odd shape but doable, breakfast should improve on variety of cheeses, fresh mozarella and regular mozarella every day is boring although great selection of juices,
Stayed 9 nights in Jan 2018
Response from Lorraine leal on 23 Jan 2018
Dear Guest, We appreciate your comments regarding your stay with us. It is with great satisfaction that we receive your impressions about our services, facilities and service! We will share your feedback with our employees and thank you for this recognition. We hope to see you soon and we are always at your disposal. Regards,