Ratings based on 269 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Portland, Or USA

Great location in BH

Posted 07-May-2017
Pros: Comfortable beds in a good sized room with window that opens. Fabulous breakfast included: lots of fruit, eggs, meats and cheeses, pastries, etc.
Cons: Repair the room AC (despite it not working, the room was comfortable in April)
Location: Next door to Diamond shopping mall, and close to central market and FeiraHippie. Walking distance to lots of quality restaurants
The staff were very helpful answering our questions, recommending vegetarian restaurant options, and responding to requests. They were always cheerful, friendly and personable. I will definitely stay at the Promenade when i next travel to BH !
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Feb-2017
Good location , good breakfast , security, and close to shooping center
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 04-Sep-2016 on Hotels
5 out of 5
by Max from São PAulo

I'll be back

Posted 30-Jul-2016 on Hotels
Excellent location, close to a shopping mall and busy street with lots of option to eat and drink - from casual to formal. Very friendly staff, parking, and great breakfast. Wi-fi fast enough for day to day business needs.
3 out of 5
by A verified traveller

Not 4 Stars

Posted 29-May-2016 on Hotels
On the positive side the wifi worked great and the hotel is one block from a nice shopping mall. However the rooms are not of 4 star quality. For example the desk chair was old and uncomfortable - I had to put a pillow on it to keep from sinking into the chair. Front desk staff was generally not friendly - when I walked by and smiled and said hello, the front desk person looked away. This hotel would fit well into the budget category.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel for business people

Posted 01-Dec-2015
Pros: Expedia recommendation
Cons: na
Location: very close to the shopping center, you can walk !!
nice bedroom, clean, very nice breakfast. Great staff assistance
5 out of 5
Recommended
for Other
by Allan M.

Quick getaway

Posted 04-Nov-2015 on Orbitz
Wonderful stay, recommended for all kinds of travelers (executives, families or solo). Friendly staff, close to the best the city has to offer (Mall, bars, restaurants).
4 out of 5
by Stephen from Melbourne, Australia

Great Hotel

Posted 21-Sep-2015 on Hotels
Excellent hotel for business travel. Good accommodation and food. Friendly staff who can assist with all requirements and speak English. I will stay there next time I am in BH, Brazil
5 out of 5
by A verified traveller

Nice hotel in a great neighbourhood

Posted 16-Sep-2015 on Hotels
Hotel is well kept with a nice breakfast. The internet was fast. The neighbourhood has a lot of nice restaurants.
4 out of 5
by Sagar from USA

Posted 10-Sep-2015 on Hotels
Given the limited choices in Belo, this is a good hotel. The rate is competitive. I prefer the larger rooms. Breakfast buffet needs an improvement. Close to the mall and a short cab drive to more dining options.