From the time you entered the lift there was a musty smell. It comtinued into the hallway, all the way into the room. We purchased Glen 20, sprayed liberally oppened the window and it did get better.
The beds were comfortable and the updated bathroom small, but nice enough.
Although we booked for 4 people there was only towels and toiletries for 2. Additional towels were supplied when asked. Overall the hotel served its purpose, but it certainly wasn't worth the money that we paid.
Comment from Hotel Management
10-May-2017 by Robyn, Hotel Management
Dear Adult family,
Thank you for taking the time to share your feedback.
While I wish you had a better experience, it is feedback like this that we learn from and use to improve.
We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.
If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.