Used hotel for overnight stay to attend a function
Hotel is tired, staff fine but overall opinion of the hotel is tired, out of date and very expensive.
Very poor value for money! We paid over $200 for the night, furniture in room in poor state, drapes in poor state, bathroom had been updated and was OK.
No breakfast included, you get breakfast included in 3rd world countries.
NOT GOOD ENOUGH>
Will not be back and would strongly suggest to others, that this hotel is overpriced and undervalue.
Comment from Hotel Management
13-Feb-2017 by Emily Sales Manager, Hotel Management
Thank you for your recent stay at the Mercure Geelong.
Please accept my sincere apologies that your stay was not a positive one.
It was disappointing to read that a number of issues you experienced tarnished you stay. Wherever possible I will address the concerns you noted as we strive to ensure all guests have a great stay.
Apologies again and should you allow us the opportunity to restore your faith in the Mercure Geelong please feel free to contact me directly. I would be very keen to ensure a much improved experience.
Your Sincerley Emily Etheridge Sales Manager