Ratings based on 1,867 Verified Reviews

4.2 out of 5
79% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller from Melbourne

Hotel convenient to wedding reception

Posted 16-Feb-2017
Pros: Not much
Cons: Renovate all hotel very tired dirty carpets in & out of room.
Location: Melbourne at nephews wedding who lives in Geelong
Dirty carpets, tired , dust on sills . Staff friendly.
4out of 5
Recommended
for Everyone
by A verified traveller from Melbourne Australia

Nice, clean & Everything close by.

Posted 13-Feb-2017
Great window views of the city and bay. Great location, Walk everywhere.
2out of 5
by A verified traveller from Victoria

Used hotel for overnight stay to attend a function

Posted 09-Feb-2017
Pros: Close to the function we were attending.
Cons: All the physical attributes of the hotel. Staff were fine, felt sorry for them.
Hotel is tired, staff fine but overall opinion of the hotel is tired, out of date and very expensive. Very poor value for money! We paid over $200 for the night, furniture in room in poor state, drapes in poor state, bathroom had been updated and was OK. No breakfast included, you get breakfast included in 3rd world countries. NOT GOOD ENOUGH> Will not be back and would strongly suggest to others, that this hotel is overpriced and undervalue.
Comment from Hotel Management
13-Feb-2017 by Emily Sales Manager, Hotel Management
Dear Unhappy Thank you for your recent stay at the Mercure Geelong. Please accept my sincere apologies that your stay was not a positive one. It was disappointing to read that a number of issues you experienced tarnished you stay. Wherever possible I will address the concerns you noted as we strive to ensure all guests have a great stay. Apologies again and should you allow us the opportunity to restore your faith in the Mercure Geelong please feel free to contact me directly. I would be very keen to ensure a much improved experience. Your Sincerley Emily Etheridge Sales Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Great experience

Posted 07-Feb-2017
Pros: Everything
Cons: Sought a drink with 1/2 hour before heading out. 1 staff behind bar & 6 people walked in ahead & ordered coffees/milkshakes. got to us too late.
the lady on reception was awesome! she gave us great tips on where to dine and how to get to our entertainment venue. a credit to your organisation. room was lovely, comfortable and quiet.
4out of 5
Recommended
for Everyone
by A verified traveller from Ballarat

Good well priced hotel in convenient location

Posted 05-Feb-2017
All good thanks, staff went out of her way to supply a cot even though they were busy, good access, would like to have used the pool but run out of time!
3out of 5
by A verified traveller from Sydney

Back to 1960s

Posted 19-Jan-2017
Nice enough to stay in, but be prepared to use dated facilities and retro design of everything.
4out of 5
Recommended
for Everyone
by A verified traveller from Montrose

nice and central to geelong

Posted 18-Jan-2017
nice hotel well priced central to all geelong offers
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jan-2017
Chose this hotel primarily because it had a pool. However pool was closed because they couldn't get a cleaner to clean it. Very disappointed, especially in middle of summer. On a good note, restaurant food was fantastic.
3out of 5
Recommended
for Everyone
by A verified traveller

Close to all activities

Posted 09-Jan-2017
Liked the place , the only I didnt like the shallow swimming pool for kids was very dirty nobody had bothered to clean it was full of bugs. I sugges a mesh cover or at least a mesh bug catcher so the guest can use and clean themselves if necessary
3out of 5
by A verified traveller from Australia

Adequete

Posted 08-Jan-2017
Pros: Staff
Cons: Lack of parking and needs to improve cleanliness
Room was dirty, bathroom dirty and old. Hair on the bed (which wasn't mine) and dirt on the cover. Marks in the shower, it was disgusting. We had 2 rooms and my friend had an updated room with a walk in shower, her room was much nicer and actually clean.