Old building. No help with our bags going up stairs from the street to lobby. Staff was nice when we engaged them but otherwise they ignored us. Old elevator. Rooms okay. The location is good and close walking to sights, shopping, restaurants, and transportation. Probably will not stay here again.
Comment from Hotel Management
12-Aug-2019 by the grosvenor, Hotel Management
I was sorry to read your review and that your stay with us was not as it should be. We are in the process of upgrading all aspects of our hotel and I appreciate your comments.
Kind regards, Natasha