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Reviews of Hotel Sanglier

5 out of 5
Hotel Sanglier
14 Rue Comte D'ursel, Durbuy

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 84 reviews" "
Rating 8 - Good. 27 out of 84 reviews" "
Rating 6 - Okay. 11 out of 84 reviews" "
Rating 4 - Poor. 6 out of 84 reviews" "
Rating 2 - Terrible. 6 out of 84 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Rodger, Augusta, Georgia USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Stay in Durbuy, Belgium
It was a really good stay. The hotel staff was super. We enjoyed it and would stay there again.

10/10 Excellent

Mark, Datchet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Father and son at the Belgium Grand Prix!
Great long weekend spent at this well run and very interesting hotel and village of Durbuy. Ideally positioned for the commute to the Belgium Grand Prix.

10/10 Excellent

Helen , Gateshead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff and gorgeous restaurant
Staff were very friendly and approachable. We stayed in the annex which was a little dated but clean and comfortable. Breakfast was excellent with a wide range of choices. Had a meal in Brasserie Fred which was delicious and staff were extremely friendly and helpful with translating menus etc. Lovely town and would definitely stay at this hotel again.

6/10 Okay

Mathias, Oslo, Norway

Liked: Cleanliness, room comfort
Disliked: Staff & service
Fine hotel, awful service!
The hotel is situated in the middle of Durbuy, with close proximity to everything. The rooms were clean, but small. From outside the hotel looks wonderful. The hotel restaurant is absolutely amazing, with a huge variety of wines to choose from, though rather expensive. The service was however terrible... The woman behind the counter would not inform us of essential things like parking, breakfast, WiFi etc. When we asked, she was snapping back at us, making us feel stupid for even asking. We were supposed to leave at 7:15 in the morning to catch a tour at a brewery, but the reception would not open before 8 (which she had not informed us). We were locked inside the parking area and could not collect the "coin" to get out. When she finally arrived at 8 she was angry that we were waiting. We finally got out at 8:15, after she had commented how stupid we were to think that we could pay the parking at the parking area, but of course, we missed our tour at the brewery.

8/10 Good

JT, Brussels

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, centrally located
Nice hotel, great location in Durbuy. room was ok, clean but a bit in need of an update. Slightly over priced for the room but it did include the Sunday brunch which was expensive but quite nice. Didn't use the spa facility. Dinner in the Brasserie Fred was great. Pre dinner drinks in front of hotel very pleasant and didn't even notice the rain!

10/10 Excellent

Christophe, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect romantic getaway
All-in-one place including an excellent gastronomical dinner and great breakfast buffet, modern room and bathroom, and complete Spa/wellness center set in a lovely medieval city. Highly recommended for a romantic getaway.

2/10 Terrible

Paul Brooks, Chamonix

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty,Smelly, Noisy, Hot and Run Down
Terrible. Overpriced dump that should never have been given a 4 star rating. 2 star at best

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apalling service
Let me begin by saying we had to sleep in the car the night we had booked this hotel. As our flight was delayed we only made it to the hotel at midnight, at which point the hotel was not only closed and locked down but also all the lights off. After 1hr 30mins of calling what was labelled "night call" on the front door of the hotel, calling the hotel phone number, knocking on the front door and calling hotels.com (who were not useful at all and had us waiting on the line for 30mins at international roaming rates!!) we had not gotten anywhere and since all other hotels were fully booked (but at least still open and could speak to a receptionist!) we had to sleep in the car - appalling start to a romantic getaway!. Not a pleasant experience in such cold climate. Very disappointed with the service and will never return again. In the morning we went to reception to get the room we had already paid for to shower and got a person at reception who was not friendly and blamed us because apparently checkin closed at 10pm and added "there was someone at reception until 12.30am" - hmm... I think if there had been, he would have DEFINITELY heard us given we were calling, knocking etc. from 12am - 1.15 / 1.30am. Definitely not the way to go for a 4 star hotel. I recommend you go to any other hotel, even the 3 stars are much better in Durbuy (and friendlier service). Hope this helps someone and you don't have to go through what we went through.

6/10 Okay

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Très mauvais matelas !
Acceuil très bien. Chambre avec vue sur l’Ourthe. Mais … literie déplorable. On a super mal dormi. Déjà pour un 5 étoiles avoir deux lits de 70-80 cm de large et même pas des 90cm qui en plus ne restent pas l’un à côté de l’autre car ils glissent c’est pas normal. On en avait le mal de mer tellement les matelas étaient mauvais. Franchement, vu le prix de la chambre, c’est pas normal. Ils auraient pu nous offrir le petit dej. Mais ils ont fait un petit geste en nous offrant le parking. Mais bon se payer un 5 étoiles et se retrouver dans un lit formule 1 c’est pas sérieux.
Stayed 1 night in Jan 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Spijtig dat het geen dubbel bed was.
Stayed 2 nights in Aug 2023

10/10 Excellent

Dolly

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Super
Alles oké
Stayed 1 night in Jul 2023

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Pieter

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

J.P.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi hotel met prettig servicegericht personeel. Uitstekend restaurant. Onze kamer aan de straatkant was wel behoorlijk gehorig.
Stayed 2 nights in Jul 2022

10/10 Excellent

Johan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La nourriture était hors pair
Stayed 1 night in Apr 2022

10/10 Excellent

Tamara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
heel vriendelijke personeel ! Vlot nederlands en frans !
Stayed 2 nights in Dec 2021

10/10 Excellent

Patrick

Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuke ervaring als je het wilt betalen
Heel net hotel mer de nodige luxe en comfort. Premium kamers zijn relatief klein. Fantastisch ontbijt en locatie! Alles zeer duur..
Stayed 2 nights in Aug 2021

10/10 Excellent

Mabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel, restaurant et service
Stayed 1 night in Jun 2021

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon service et tres bon service tres jolie hotel
Stayed 1 night in Jun 2021
Response from Gaëlle Mazy on 8 Jun 2021
Cher Oscar, Nous vous remercions pour ce beau commentaire. Nous sommes très heureux que votre séjour au Sanglier se soit bien passé. A très vite!

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2021
Response from Gaëlle Mazy on 24 Jun 2021
Che(e) Madame, Monsieur, Je vous remercie pour cette superbe note. Nous sommes heureux que vous ayez apprécié votre séjour au Sanglier. Au plaisir de vous accueillir pour un autre séjour, Bien à vous,

8/10 Good

Jochen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
angename staycation!
Zeer goede oplossing om toch wat sfeer te brengen aangezien enkel roomservice is toegestaan op de kamer: elke gang wordt afzonderlijk opgediend op de kamer. Brengt toch een beetje de sfeer van het restaurant tot in de kamer. Ontbijt is mooi en verzorgd, maar als je er meerdere nachten verblijft mag er iets meer variatie en aanbod inzitten in het ontbijt, aangezien het altijd op de kamer is. Mooie upgrading van kamer naar suite gekregen, waarvoor dank!
Stayed 6 nights in Oct 2020

8/10 Good

HUGO, LOKEREN OOST VLAADEREN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles was zeer goed zeker het eten plus de kamers wij komen zeker terug 10 po 10
Stayed 2 nights in Sep 2020

6/10 Okay

Bart, Gent

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Kwaliteit van de matrassen slecht. Een tweepersoonsbed = twee eenpersoonsbedden tegen elkaar : storende naad in het midden. Geen haardroger aanwezig. Sterrenrestaurant Wout Bru gesloten wegens Covid, maar Bru'sserie zat propvol..
Stayed 2 nights in Sep 2020

8/10 Good

Stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Susumu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい！
家族5人で宿泊できるスイートルームに泊まりました。夕方から次の日の朝まで、部屋の隣のジャグジーがプライベートになりました。ただ、水温が低いのであまり使いませんでしたが。周りに、レストランや地ビールやがあり、最高です。
Stayed 1 night in Jul 2020

8/10 Good

Esteve

Liked: Cleanliness, staff & service
Déception
Déçu de n être pas prévenu du bruit à cause des travaux lors de la réservation et du va et vient des techniciennes de surfaces dans le local dont la porte se claque à chaque aller retour ( à coté ch 206 ) . L' odeur de tabac dans la chambre très désagréable. je suis venu pour me reposer et à part le mercredi ou c'était plus calme , je suis déçu .
Stayed 3 nights in Jul 2020

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Elise Sterckx on 12 Dec 2019
Bonjour et merci pour cette belle note de 5sur5. Encore merci et à bientôt. Cordialement, Elise Sterckx

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het restaurant van Wout Bru, was niet alleen voortreffelijk De gerechten waren sensationeel Heerlijke verfijnde gerechtjes Je zou er voor naar Durbuy rijden!
Stayed 1 night in Jul 2019

10/10 Excellent

Dorine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kom al 30 kaar in de Sanglier,een ware metamorfose. Prachtig interieur, toegewijd personeel, helaas was het restaurant Bru gesloten maar het eten in de brasserie was voortreffelijk. Kortom een geslaagd verblijf!
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
der weg vom parkplatz zum hoteleingang ist nichts für alte leute
Stayed 2 nights in Mar 2019
Response from Romy Roque on 1 Apr 2019
Hallo, Wir haben einen neuen Parkplatz geplant, der besser zugänglich ist (in Arbeit). Noch ein Jahr und es wird kein Problem mehr sein. Wir hoffen, Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
à Refaire
week end amoureux super bien réussi grâce à un établissement super sympa
Stayed 1 night in Jan 2019
Response from Romy on 24 Mar 2019
Bonsoir, Merci pour votre commentaire. Nous sommes ravis de lire que votre week-end s'est bien passé! Au plaisir de vous recevoir à nouveau dans notre établissement :) Bien à vous,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Veel lawaai in de ochtend vanaf 6u (lissen en laden van camions, werken vlakbij
Stayed 1 night in Dec 2018

8/10 Good

Marc, KNOKKE

Liked: Cleanliness, staff & service
La partie moderne est très bien agencée . Très beau spa mais pas assez de sièges de repos . A l entrée le sas laisse passer le vent et il y a un courant d air permanent. La ville de Durbuy est très sympathique et possède d excellents restaurants. À refaire.
Stayed 3 nights in Nov 2018

6/10 Okay

Anaïs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mitigé
Pas assez de précisions sur les activités de l Hotel, on paye 180e et on a même pas le petit déjeuner ( hors que dans l offre c'était préciser.. ) par contre le personnel au top, le client est roi et ça se voie!!!
Stayed 1 night in Sep 2018

10/10 Excellent

KORAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel
Odalar sessiz ve konforlu. 3-4 gün kaldık tam anlamıyla dinlendik. Ekstradan kahvaltı aldık. Kahvaltı bukadar mı zengin olur. Tam bir brunch gibi. Şehir gürültüsünden bıktıysanız böyle bir yerde bu otelde kalabilirsiniz. Yeşili ve oksijeni bol bir bölge. Görülmeye değer doğal güzellikler. Bu gidişle her sezon gidecem galiba
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel
Bel hôtel, parfaitement situé. Un week-end très sympa, dans une chambre agréable. Salle de bain superbe, d'une propreté impeccable. Un peu déçue du petit déjeuner, assez cher. Personnel très courtois et souriant. Un peu déçue aussi car le choix de la chambre, fait lors de la réservation n'était pas le même que lors de notre arrivée. Celle que nous avons eue était vraiment très bien, mais nous imaginions autre chose . A refaire à l'occasion!
Stayed 1 night in Aug 2018

8/10 Good

GIJS

Liked: Cleanliness, staff & service, room comfort
Fijn hotel in het mooie, gezellige Durbuy
In het mooie oude centrum van Durbuy gelegen. Erg fijn stadje om lekker door de oude straatjes te slenteren, op terrasje te loungen en de avond af te sluiten met een fijne cocktail. Overdag een fiets huren en langs de rivier fietsen. Top lokatie in de Ardennen. Het beviel prima en de service ook.
Stayed 1 night in Jul 2018

8/10 Good

moaske, oost vlaanderen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
heel goed hotel net aan het stadscentrum
moderne kamer met terras met zicht op de Ourthe , de airco werkte perfekt , mooie moderne badkamer
Stayed 2 nights in Jul 2018

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait. Nous avions réservé une chambre standard et avons reçu une chambre premium. Beau cadeau de l’établissement. Le menu du Brusserie était digne d’un gastronomique. A recommander.
Stayed 1 night in Jul 2018

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une halte reposante.
Cadre sympathique, Hôtel agréable, chambre spacieuse, literie excellente, petit déjeuner OK.
Stayed 1 night in May 2018
Response from Elise Sterckx on 28 May 2018
Cher Client, Nous vous remercions pour votre séjour et pour votre commentaire. Nous partagerons celui-ci avec l'ensemble de l'équipe. A bientôt à Durbuy. Bien à vous, Elise Sterckx

4/10 Poor

Michel

Disliked: Cleanliness, property conditions & facilities, room comfort
Chambre vieille et sale. Service nul et quelconque. Ville sympa.
Stayed 1 night in Aug 2017