Ratings based on 46 Verified Reviews

4.6 out of 5
86% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Oct-2017
Gin library!! Fantastic food in the river room. Very strong 3 rosette restaurant. Best partridge I’ve ever had...............…...............
Comment from Hotel Management
15-Oct-2017 by Lynsey Gordon, Hotel Management
Thank you for taking the time to provide us with your feedback, The River Room and Gin Library are delighted that you enjoyed your time with them and we look forward to welcoming you back to the Resort in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel

Posted 25-Sep-2017
Everything from arrival to departure was superb it was my sons wedding the experience we had will take us back in the very near furture 😊
Comment from Hotel Management
15-Oct-2017 by Lynsey Gordon, Rooms Division Manager, Hotel Management
Thank you for your feedback, I'm delighted that we were able to make your son's wedding such a special experience! We look forward to welcoming you back to the resort very soon.
5 out of 5
Recommended
for Everyone
by A verified traveller

Top class

Posted 26-Aug-2017
Perfect stay had a great time will definitely be back again soon can not wait
Comment from Hotel Management
30-Aug-2017 by Chloe Robb, Hotel Management
Thank you for taking the time to post a review. I am delighted to hear that you enjoyed your time with us and we hope to have the pleasure of welcoming you back to the Resort in the near future. Kind regards, Chloe Robb Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful Hotel & Grounds

Posted 24-Jul-2017
My husband and I stayed recently. I cannot say a bad word about this hotel. The ambience is perfect and the staff attend to your every need. A super hotel &a spa.
Comment from Hotel Management
01-Aug-2017 by Chloe Robb, Hotel Management
Thank you for taking the time to post a review. I am delighted to hear that you enjoyed your stay with us and that you took the time to relax and avail of all the facilities that the Resort has to offer. I do hope to have the pleasure of welcoming you back to the Resort in the near future. Kind regards, Chloe Robb Operations Manager
5 out of 5
by Stephen

cant wait to go back !

Posted 21-Jul-2017 on Hotels
fab from start to finish .food service rooms spa all excellent
Comment from Hotel Management
01-Aug-2017
Thank you for taking the time to post a review. I am delighted to hear that you enjoyed all aspects of your stay with us and that you took the time to relax and avail of all the facilities that the Resort has to offer. I do hope to have the pleasure of welcoming you back to the Resort in the near future. Kind regards, Chloe Robb Operations Manager
3 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful Spa hotel

Posted 12-Jul-2017 on Ebookers
Overall a good experience Staff mostly friendly Hotel clean Think it could do with more variety of restaurants The bar was busy but menu not very varied They had daily choice but it was same choice every day The fine dining was bit too fine for our liking Not mush we would pick from menu The Italian restaurant was good very busy Would visit again but would look for room away from the activity of the restaurants When we checked in our card was charged straight away and also the Spa treatments we booked were charged before we received them Was not impressed with that
Comment from Hotel Management
02-Sep-2017 by Lynsey Gordon, Hotel Management
Good Afternoon, thank you for taking the time to complete feedback regarding your stay with us in July. Your comments regarding the restaurants and Spa are very much appreciated and will be passed along to the relevant departments. We look to welcoming you back to the hotel in the future. Kind Regards
5 out of 5
by Matt

Posted 17-Jun-2017 on Hotels
Comment from Hotel Management
01-Aug-2017
Thank you for taking the time to post a review. I am delighted to hear that you rated your stay as 5/5! I do hope to have the pleasure of welcoming you back to the Resort in the near future. Kind regards, Chloe Robb Operations Manager
5 out of 5
by Michelle

Posted 31-May-2017 on Hotels
Most amazing hotel and staff ,absolutely beautiful.
5 out of 5
Recommended
for Couples
by A verified traveller from Merseyside

Excellent hotel friendly staff

Posted 06-May-2017
Pros: Location relaxed atmosphere
Cons: Na
Location: Within drive if Belfast,Derry and th he coast
Exceptional hotel with friendly staff.Excellent spa facilities with a relaxed atmosphere.Good choice of three resturants
4 out of 5
Recommended
for Everyone
by A verified traveller from London England

Relaxing spa hotel.

Posted 20-Apr-2017
Pros: The location was beautiful and the grounds were impeccably kept. We thought the facilities were fabulous if rather busy.
Cons: Discourage people from keeping loungers with their towels which stops others using them.
Location: Great walks around and about the hotel.
We wanted to totally relax after our sons wedding (which went on until the small hours the previous night), but were in a room with a locked adjoining door. The other side of the door were young people who were laughing and talking until well into the night, past 1.30 am which precluded ourselves getting any sleep. Such a shame as the hotel is beautiful in every way. I could not understand why we were put in this room. The staff were very apologetic and sorry the next day and gave us £40 off the bill but it didn't feel much as we went home shattered and not refreshed ready to go back to work the next day. If we come back we have been offered an upgrade and late check out, so maybe we will try again, but it was very disappointing.