Dear Paula,Thank you for your 5/5 review. We hope to host you again in the future.Kind regards,Natalia

Dear Carol,Thank you for sharing your feedback.Kind regards,Matthew

Dear Colin,Thank you for your perfect score. Kind regards,Matthew

Dear Andrew,Thank you for sharing your experience with us and for taking Maeve's phone call today. We're glad to hear that you found our hotel, staff, and room amenities to be great, including the comfortable bed and pillows. However, we're truly sorry to learn about the disturbance caused by the noise from the pipework and downpipes near your room. Your feedback is invaluable, and we apologise for any inconvenience this may have caused during your stay. Rest assured, we take your comments seriously and will address the issue promptly to ensure a better experience for our future guests. We appreciate you bringing this to our attention and thank you for your understanding.

Hi Richard,Thank you for dedicating your time to provide feedback. If you have any specific points you'd like to share, please feel free to do so.Warm regards,Matthew

Dear Allison,Thank you for your glowing review. Kind regards,Matthew

Dear Carolyn,Thank you for your kind feedback! We're delighted that you enjoyed your stay and appreciated our friendly staff and the stunning views from our bar. We look forward to welcoming you back soon!Best regards,Matthew

Dear Ciara, Thank you for your perfect score. We hope to welcome you back in the near future. Kind regards,Matthew

Hi Scott,Thank you for your perfect scoring review. We look forward to hosting you again.Kind regards,Matthew

Dear Steven, Thank you for sharing your feedback. We apologise for the oversight regarding the missing pen or pencil in your room and the presentation of the lotus biscuit. Your comments are valuable, and we'll certainly address these points to ensure a more seamless and enjoyable experience for our guests in the future. We hope you'll give us another opportunity to exceed your expectations on your next stay.Kind Regards,Matthew

Hi William, Thank you for your wonderful feedback. We hope to welcome you back in the future.Kind regards,Matthew

Dear Martin,We appreciate your feedback. Although we regret the queues for the rooftop bar, it remains the most popular sky bar in Ireland.Kind Regards,Matthew

Dear Helen,Thank you for choosing Grand Central during your recent visit to the city. Your feedback has been used to monitor and improve upon our services and I appreciate your time taken to share the experience. I am pleased to note an overall enjoyable stay and I hope to welcome you back to Grand Central in the future. Please do not hesitate to contact me directly if I can be of any assistance to you. Kind Regards,Maeve DeansFront Office Manager

Dear Phyl,Thank you for choosing Grand Central during your recent visit to the city. Your feedback has been used to monitor and improve upon our services and I appreciate your time taken to share the experience. I am pleased to note an overall enjoyable stay and I hope to welcome you back to Grand Central in the future. Please do not hesitate to contact me directly if I can be of any assistance to you. Kind Regards,Maeve DeansFront Office Manager

Dear John,Thank you for choosing Grand Central during your recent visit to the city. Your feedback has been used to monitor and improve upon our services and I appreciate your time taken to share the experience. I am pleased to note an overall enjoyable stay and I hope to welcome you back to Grand Central in the future. Please do not hesitate to contact me directly if I can be of any assistance to you. Kind Regards,Maeve DeansFront Office Manager

Dear Jane,Thank you for choosing Grand Central during your recent visit to the city. Your feedback has been used to monitor and improve upon our services and I appreciate your time taken to share the experience. I am pleased to note an overall enjoyable stay and I hope to welcome you back to Grand Central in the future. Please do not hesitate to contact me directly if I can be of any assistance to you. Kind Regards,Maeve DeansFront Office Manager

Dear Gerald, Thank you for choosing Grand Central during your recent visit to the city. Your feedback has been used to monitor and improve upon our services and I appreciate your time taken to share the experience. I am pleased to note an overall enjoyable stay and I hope to welcome you back to Grand Central in the future. Please do not hesitate to contact me directly if I can be of any assistance to you. Kind Regards,Maeve DeansFront Office Manager

Hi Gary, Thank you for your glowing feedback. We do look forward to seeing you in the near future. Kind regards,Matthew

Dear Guest,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you loved the hotel and found your room to be fabulous and impeccably clean. Your kind words mean a lot to us, and we're delighted that you had an overall positive experience.We apologise for any inconvenience you experienced with the slow service in the bar. Your feedback is valuable to us, and we will address this issue with our team to ensure that we improve and provide a more efficient service in the future.Once again, thank you for choosing our hotel, and we hope to welcome you back for another fantastic stay. If there's anything specific you'd like us to address or if you have any further comments, please feel free to reach out. We appreciate your patronage and look forward to the opportunity to exceed your expectations on your next visit.Best regards,Matthew

Hi Tara,Thank you for the perfect score!We look forward to welcoming you back in the near future. Kind regards,Matthew

Hi Norman,Thank you for your feedback.Kind regards,Matthew

Hi Ruth, Thank you for your perfect score. We look forward to welcoming you back when you next visit!Kind regards,Matthew

Hi Neil, Thank you for your feedback. Kind Regards,Matthew

Hi Joseph, Thank you so much for your wonderful feedback! We look forward to hosting you in the near future.

Hi Desmond, Thank you for your 5 star feedback. We hope to welcome you back in the near future. Kind Regards,Matthew

I'm glad to hear that you had a great stay! It's fantastic that the location met your expectations, and the fact that you found the breakfast amazing adds an extra positive touch to your experience. We look forward to hosting you again in the future!

Hi Judith,Thank you for your glowing review! We can't wait to welcome you back. Kind regards,Matthew

Thank you for your feedback.

I'm sorry to hear that your experience did not meet your expectations.

Thank you for the perfect 10 out of 10! We're delighted you had a great experience and appreciate your positive feedback. We look forward to hosting you again soon!

Thank you for sharing your feedback. We're glad to hear you enjoyed your room. We apologise for any inconvenience with the waiting and bar service. Your comments are valuable, and we'll use them to improve our service. We hope to have the opportunity to welcome you back and provide a more seamless experience.

Thank you for the perfect 10 out of 10! We're thrilled you enjoyed the friendly staff and the comfortable room with amazing views over Belfast. Your positive feedback is much appreciated, and we look forward to hosting you again in the future!

Thank you for the perfect 10 out of 10! We're delighted you had a great experience and appreciate your positive feedback. We look forward to hosting you again soon!

Thank you for your feedback and recommendation. We're glad you appreciated our locations, cleanliness, and friendly staff. We apologise for the slow restaurant service, and we appreciate your honesty. Your feedback helps us improve, and we'll address this issue to ensure a better dining experience in the future. We hope to have the opportunity to welcome you back, and we understand your preference for dining elsewhere.

We're delighted you had a great experience and appreciate your positive feedback. We look forward to hosting you again soon!

Thank you for the perfect 5 out of 5! We're delighted you had a great experience and appreciate your positive feedback. We look forward to hosting you again soon!

Hi Orla,Thank you for the 5 out of 5 response! We look forward to welcoming you back soon.

Thank you for your feedback.

Thank you for the perfect 10 out of 10! We're delighted you had a great experience and appreciate your positive feedback. We look forward to hosting you again soon!

Thank you for the perfect 10 out of 10! We're delighted you had a great experience and appreciate your positive feedback. We look forward to hosting you again soon!

Thank you for your feedback. We're glad you enjoyed the comfortable bed and fantastic breakfast. We apologise for the room issues you encountered, and we'll address them promptly. Your comments are valuable, and we hope to welcome you back for an improved experience.

Thank you for the perfect 5 out of 5! We're delighted you had a great experience and appreciate your positive feedback. We look forward to hosting you again soon!

Thank you for the perfect 10 out of 10! We're delighted you had a great experience and appreciate your positive feedback. We look forward to hosting you again soon and perhaps a drink in the Observatory bar!

Thank you for the perfect 10 out of 10! We're delighted you had a great experience and appreciate your positive feedback. We look forward to hosting you again soon!

Thank you for you feedback. We look forward to welcoming you back in the near future.

Thank you for the perfect 5 out of 5! We're delighted you had a great experience and appreciate your positive feedback. We look forward to hosting you again soon!

Thank you for the perfect 10 out of 10! We're delighted you had a great experience and appreciate your positive feedback. We look forward to hosting you again soon!

Thank you for the perfect 10 out of 10! We're delighted you had a great experience and appreciate your positive feedback. We look forward to hosting you again soon!

Thank you for the perfect 10 out of 10! We're delighted you had a great experience and appreciate your positive feedback. We look forward to hosting you again soon!

Thank you for the perfect 5 out of 5! We're delighted you had a great experience and appreciate your positive feedback. We look forward to hosting you again soon!