Reception staff are very welcoming and helpful. Clean hotel with a lot of history. Reasonable price for 3 nights.Effective lift system (choose the floor on a pad which advises lift A,B or C before you get in) . Very comfortable bed. Daily room cleaning but had to ask cleaner to clean sticky floor when we arrived and provide towels. Large rooms. Excellent city view from 11th floor at the front. Bus station at the rear and plenty of shops, pubs, restaurants nearby. A bit dangerous when leaving at the front doors as taxis drive very close to the entrance. We would stay again if travel to Belfast.