What a way to end the weekend. All we wanted was a nice night in Belfast, Coronavirus outbreak and we didn’t even have hand soap in our room to wash our hands. The bed was two mattresses pushed together with a sheet on top and the mattresses kept moving so it was very uncomfortable after being charged £50 deposit upon check in which I was not aware on a card. Sunday night in Belfast would have expected a nice quiet night away or so we hoped... no, that did not happen. About 2:45am a group of about 8 people started screaming, shouting and fighting in the hallway and rooms, then banging on the doors of the rooms next to us, kept us awake for over an hour over some drama that had happened between them. Hotel staff should have been able to hear it given how loud they were, yet nothing was done. Due to the fighting we didn’t want to leave our room and risk getting caught up in it so there was nothing we could do. We were not happy to say the least. Upon check out when we wanted to speak to the hotel staff at the door no one was there to be able to check out and speak to them so we had to post our room key in the ‘express checkout’ post box. I wish I had read the reviews before booking this. I want a refund for such a horrible experience. Guests being scared to leave their room to complain about something.... not a great experience at all!