Dear guest, thank you very much for your feedback on our hotel. We highly value your opinions and suggestions, and we deeply sorry for the issues you encountered during your stay with us.Regarding to the problem of the poor shower drainage, we have taken actions to rectify it and ensure that it will not reoccurred again. At the same time, we will also inspect and replace the chargers in the guest rooms to ensure a good user experience.We also greatly appreciate your good comment of our employees. Our employees have always been very professional and helpful at your service, and they will continue to provide high-quality service to our guests.Finally, we would like to express our sincere apologies to you again and promise to continuously improve and enhance the quality of our service, so that every guest can enjoy a pleasant stay experience. If you have any other suggestions or opinions, please feel free to contact us at any time. Sincerely yours, Ella QianDirector of Quality and Learningthe Ritz-Carlton Beijing, Financial Street010-66016666

Dear Vikram, Thank you for sharing your recently experience. It’s great to hear you had such a wonderful time with us. We look forward to welcoming you back very soon. Sincerely yours,

Dear Valued Guest, Thank you for your feedback. The design of The Ritz-Carlton Beijing, Financial Street was inspired by Chinese traditional philosophy of Fengshui and 5 elements, full of oriental elegance. Our Italian and Chinese restaurants are renowned and popular in Beijing. The hotel has received numerous guests each year with lots of endorsement from them. All the ladies and gentlemen here in our hotel are working hard to deliver great guest experiences. We cherish your feedback and will further enhance all aspects to ensure a great stay for guests, and for your next time stay. We look forward to greetings you again in the near futurue. Sincere Regards.

Dear AA, it is truly a pleasure to read your review of your experience in our hotel. I’m so pleased that our Executive Suite and Chinese style decoration were able to make your stay more special. I hope to see you in Beijing again soon. Thank you.

Dear Value Guest, I'm so happy to hear you enjoyed your stay in our hotel. I appreciate your feedback there. I do hope your travels bring you back to Beijing, and when they do please let me know so that I can ensure you have a pleasant stay. Thank you again, and I wish you a speedy return! Best regards, Jasmine

Dear Valued Guest, It was a pleasure to read your review of your experience in our hotel in Beijing. It sounds like you found many of our popular spots – the suite, pool and gym. I’m sorry to hear of the inconvenience you faced, however I’m happy to hear that our team swiftly resolved the issue for you! Thanks again for staying with us in Beijing and I hope to see you again soon. Thank you!

Dear Value Guest, I'm so happy to hear you enjoyed your stay in our hotel. I appreciate your feedback there. I do hope your travels bring you back to Beijing, and when they do please let me know so that I can ensure you have a pleasant stay. Thank you again, and I wish you a speedy return! Best regards, Jasmine

Dear Value Gues, I'm so happy to hear you enjoyed your stay in our hotel. I appreciate your feedback there. I do hope your travels bring you back to Beijing, and when they do please let me know so that I can ensure you have a pleasant stay. Thank you again, and I wish you a speedy return! Best regards, Jasmine

Dear Guest, It was a pleasure to have you staying with us on The Financial Street in Beijing! I'm so happy to hear that our team was very friendly and accomodating. Again, thank you for sharing and I do look forward to the opportunity to welcome you back again soon. Warmest regards, Jasmine

Dear Value Guest, I'm so happy to hear you enjoyed your stay in our hotel. I appreciate your feedback there. I do hope your travels bring you back to Beijing, and when they do please let me know so that I can ensure you have a pleasant stay. Thank you again, and I wish you a speedy return! Best regards, Jasmine

Greeting from The Ritz-Carlton Beijing, Financial Street! I am pleased to read your positive review and would like to thank you for sharing it with the expedia community. Thank you for your kind words with regards to the first class accommodation and the outstanding ladies and gentlemen who provided such an attentive service to you. Hopefully you will return soon to stay with us. best wishes