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"My main issue was reception. I arrived just after 4pm. The property was locked up and there was no one in attendance. I found a contact number on the booking form and got a recorded message. I did get a call back about 10 minutes later and I was given instructions about how to find the entry key so I could let myself in. There were only a few guests so reception was apparently unmaned from 2pm. The staff said that the booking agency had not given them my mobile No so they could not contact me. I dont know why the booking agency did not giove them my contact No. The hotel room was nice and spacious and the surroundings are very nice (grounds of the old mental hospital. No complaints otherwise."