Triple Room | Desk, free WiFi, bed sheets, wheelchair access

Reviews of Redwings Lodge Baldock

2.5 out of 5
Redwings Lodge Baldock
A1 Southbound Hinxworth, Baldock, England

Reviews

7.4

Good

Rating 10 - Excellent. 172 out of 668 reviews" "
Rating 8 - Good. 238 out of 668 reviews" "
Rating 6 - Okay. 162 out of 668 reviews" "
Rating 4 - Poor. 63 out of 668 reviews" "
Rating 2 - Terrible. 33 out of 668 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Nadeem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Reception on 23 Mar 2024
Thank you for taking the time to review we very much appreciate it.

6/10 Okay

Sarah

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The cleanliness is not the best, the room had pubic hairs as did the bathroom, the towel smelt like smoking, there was food on the carpet and the counter was filthy. Also the window were thick with mold, net curtains were also mold stained and hanging down in places. It is definitely a 2 star place
Stayed 2 nights in Feb 2024
Response from Front Desk on 17 Feb 2024
Thank you for your review. We're technically ungraded, so you could say we are a No Star lodge, and price for people on a budget. I have passed on your concerns to the cleaning team.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfrtable stopover for wortk next day. Will use again!
Stayed 1 night in Feb 2024
Response from Front Desk on 17 Feb 2024
Thank you for the 5 out of 5!

10/10 Excellent

Michael

Stayed 1 night in Feb 2024
Response from Reception on 23 Mar 2024
Thank you for the 5 out of 5 :)

8/10 Good

Rod, Biggleswade

Liked: Cleanliness, staff & service
Only problem was the overbath shower did not work. I did mention it on check out
Stayed 1 night in Dec 2023
Response from Front Desk on 5 Jan 2024
Thank you for taking the time to review and mention the shower issue.

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Front Desk on 5 Jan 2024
Thank you for taking the time to review our hotel.

10/10 Excellent

Adam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 17 Dec 2023
Thank you for the 5 out of 5 !!

10/10 Excellent

Walter Takudzwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fantastic
Stayed 1 night in Dec 2023
Response from Front Desk on 16 Dec 2023
Thank you for the ten out of ten!

6/10 Okay

Isreal Aimiende

Stayed 4 nights in Dec 2023
Response from Front Desk on 16 Dec 2023
Thank you for taking the time to review

10/10 Excellent

Carol

Stayed 1 night in Dec 2023
Response from Front Desk on 11 Dec 2023
Thank you for the 5 out of 5 !!

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welconing
Ideal location
Stayed 1 night in Dec 2023
Response from Front Desk on 8 Dec 2023
Thank you for the kind review.

4/10 Poor

Alexandra

Stayed 1 night in Nov 2023
Response from Front Desk on 8 Dec 2023
Thank you for taking the time to review

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk on 18 Nov 2023
Thank you for the 10 out of 10 :)

10/10 Excellent

Mrs C A

Stayed 1 night in Nov 2023
Response from Front Desk on 12 Nov 2023
Thank you for reviewing and the 10 out of 10 !

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay for the price paid.
Hotel in general is old dated and run down. The room smell of damp beds were uncomfortable.
Stayed 1 night in Oct 2023
Response from Front Desk on 28 Oct 2023
Thank you for taking the time to review and comment.

6/10 Okay

garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A good workman like hotel with a good restaurant at the same location.
Stayed 3 nights in Oct 2023
Response from Front Desk on 19 Oct 2023
Thank you for taking the time to review and commment

10/10 Excellent

Chiu

Liked: Cleanliness, staff & service, property conditions & facilities
it is a perfect lodge to stays
Stayed 2 nights in Oct 2023
Response from Front Desk on 19 Oct 2023
Thank you for the 5 out of 5 !!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from Front Desk on 19 Oct 2023
Thank you for taking the time to review :)

2/10 Terrible

Craig

Stayed 1 night in Oct 2023
Response from Front Desk on 12 Nov 2023
Thank you for reviewing

4/10 Poor

Chris

Stayed 1 night in Oct 2023
Response from Front Desk on 14 Oct 2023
Thank you for taking the time to review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on 14 Oct 2023
Thank you for the 10 out of 10, its super appreciated.

4/10 Poor

Linda

Disliked: Property conditions & facilities
No hot water and very little cold water pressure on morning of visit.
Stayed 1 night in Sep 2023
Response from Front Desk on 29 Sept 2023
Hi Linda. I'm very sorry you had trouble with the water on your visit. I'll contact the maintenance man to have a look at the issue. Thank you for letting us know.Kind regards

6/10 Okay

Xue

Liked: Cleanliness, property conditions & facilities
Reasonably ok; the milk was sour and didn’t get right one quickly.
Stayed 1 night in Sep 2023
Response from Front Desk on 21 Sept 2023
Thank you for taking the time to review and comment. I apologise for the problem with the milk

8/10 Good

Aden

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Convenience hotel for my business trip, friendly staff good breakfast and great restsurant next door.
Stayed 1 night in Sep 2023
Response from Front Desk on 16 Sept 2023
Thank you for taking the time to review and comment :)

6/10 Okay

Colin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front Desk on 10 Sept 2023
Thank you for taking the time to review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One night stop before Shuttleworth airshow
It was very good until we tried the shower the next morning, and it seemed to be blocked, and we couldn't get any hot water to come out of the sink tap or the trickle that came out of the shower. Other than that, staff were great and room generally was good too as was breakfast
Stayed 1 night in Sep 2023
Response from Front Desk on 10 Sept 2023
Thank you for taking the time to review. We apologise for the inconvenience with the water. It usually reliable, so I do apologise. Otherwise thank you for the other kind comments.

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet room with comfortable bed and hot shower.Complimentary breakfast
Stayed 2 nights in Aug 2023
Response from Front Desk on 10 Sept 2023
Thank you for taking the time to review, and the kind comments.

8/10 Good

Lee

Stayed 1 night in Sep 2023
Response from Front Desk on 10 Sept 2023
Thank you for taking the time to review, and fir the good score.

10/10 Excellent

Denise

Stayed 1 night in Sep 2023
Response from Front Desk on 10 Sept 2023
Thank you for taking the time to review and the wonderful score.

4/10 Poor

Jordan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like the room we was in it had an old sofa dirty bathroom couldn’t close the bedroom window and didn’t like that dogs were welcome to stay had no bar or restaurant to sit down and eat your own food cos the breakfast was diabolical there was toast jams and limited cereal and tea and coffee in the reception area which was 2 metres wide by 3.5 long and nowhere to sit only had 6 chairs if you wanted a full English you had to go to an independent restaurant on site and pay for it for the price of the room that we paid for it you’d expect it to be nice and have a full English and better facilities we will definitely not be staying there again I think we should of asked for a refund or part refund to buy our own breakfast
Stayed 1 night in Sep 2023
Response from Front Desk on 10 Sept 2023
Thank you for taking the time to review. We're sorry the experience wasn't a happy one for you. Our breakfasts are complimentary, we give them free. They are purely if guests would like a light meal before they leave. We are the cheapest hotel locally, we cater for the price conscious traveller. There are hotels with the full suit of facilities nearby, they will of course charge appropriately.

8/10 Good

Scott

Liked: Staff & service, room comfort
Expensive Cab Ride!
Staff were great and really friendly and helpful. Room was tidy but think the place could do with a freshen up. Out of the control of the hotel but be warned that every cab firm around the surrounding area wanted to charge us over £45 for an 11 mile cab ride! They are clearly taking advantage of the hotels location. Airport run was cheaper!
Stayed 1 night in Aug 2023
Response from Front Desk on 10 Sept 2023
Thank you for taking the time to review. The cab firm we recommend is entirely reputable. They are very competitive, and compared to others cheap. At night they do charge night rates of course.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baldock
Very friendly staff. Very quiet location. Good night's sleep. Housekeeping needs updating a bit. Cobwebs on curtain rail, plastic bag under sofa bed and shower head needs descailing
Stayed 1 night in Aug 2023
Response from Front Desk on 10 Sept 2023
Thank you for taking the time to review

6/10 Okay

Kim

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The service and staff were very good. Unfortunately, the hotel and facilities could do with some sprucing up. My sister's room had a cold shower, they were told to let it run but she had already run it for 10 mins and no hot water. That wasn't rectified.
Stayed 1 night in Aug 2023
Response from Front Desk on 10 Sept 2023
Thank you for taking the time to review.

10/10 Excellent

Andrea

Stayed 1 night in Aug 2023
Response from Reception on 28 Aug 2023
Thank you Andrea, we really appreciate the 10 out of 10.

8/10 Good

Geoffrey

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Reception on 22 Aug 2023
Thank you for tasking the time to review.

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, staff & service
Convenient for our purposes. Dog noise from Kennels? next door Too hot in room, had to open window at night - very noisy from A 1 M.
Stayed 2 nights in Aug 2023
Response from Reception on 20 Aug 2023
Thank you for taking the time to comment and review.

10/10 Excellent

Michelle

Stayed 1 night in Aug 2023
Response from Reception on 22 Aug 2023
Thank you for the review and the ten out of ten, we're glad you had a comfortable stay.

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Reception on 20 Aug 2023
Thank you for the five out of five, the staff appreciate it.

4/10 Poor

Stephen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Reception on 16 Aug 2023
Thank you for taking the time to review our hotel.

6/10 Okay

Caryl

Travelled with partner
Liked: Staff & service, amenities
1st night bed lumpy,2nd night bed different room much better
Stayed 2 nights in Aug 2023
Response from Reception on 14 Aug 2023
Thank you for taking the time to review and comment.

10/10 Excellent

Bryan

Stayed 1 night in Aug 2023
Response from Reception on 14 Aug 2023
Thank you for the great score, we really appreciate a 10 out of 10!

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very short one for us, catching an early flight, but it was very clean, woman at reception was super nice too. We had a quiet night with 2 under 5's, the room was spacious and the beds were comfy. Will deff recommend and stay again!
Stayed 1 night in Aug 2023
Response from Reception on 2 Aug 2023
Thank you for the 5 out of 5 and the lovely comments. The staff very much appreciate it.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Arrived checked in super quick and pain free Room good size , bed clean and ready Bit hard but I not used to it . Hot shower Breakfast ok Check out easy Only thing is early morning there’s a dog place next door and having windows open was loud barking dogs.
Stayed 1 night in Jul 2023
Response from Reception on 31 Jul 2023
Thank you for taking the time to review and leave some comments.

10/10 Excellent

Shaun

Stayed 1 night in Jun 2023
Response from Reception on 27 Jul 2023
Thank you for taking the time to review, and thank you for the ten out of ten the staff very much appreciate it.

4/10 Poor

Mark

Stayed 1 night in Jul 2023
Response from Reception on 14 Aug 2023
Thank you for taking the time to review.

4/10 Poor

Mary-Ann

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Old and in need of tlc
Staff were ok, and dealt with the fact that our childrens beds werent made up but not particularly friendly. Bathroom ceiling was covered in mould, and room smelt very musky. Very run down,
Stayed 1 night in Jul 2023
Response from Reception on 20 Jul 2023
Thank you for the review and taking the time to comment. I apologise for the beds. We're looking into your comment about the condition of the bathroom.

8/10 Good

Sharnjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Reception on 20 Jul 2023
Thank you for the review and the eight out of ten.

8/10 Good

LEIGH

Stayed 1 night in Jul 2023
Response from Reception on 20 Jul 2023
Thank you for the review. We appreciate guests taking the time to do so.

10/10 Excellent

Emma

Stayed 1 night in Jul 2023
Response from Reception on 20 Jul 2023
Thank you for taking the time to review. We're glad you enjoyed your stay.

10/10 Excellent

Jaswant

Travelled with family
Liked: Cleanliness, staff & service
nice quiet area for a night. Reasonable price.
Stayed 1 night in Jul 2023
Response from Reception on 15 Jul 2023
Thank you for the kind review.