Ratings based on 305 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

great stay

Posted 29-Aug-2015
Good price, excellent location for catching train to London. Breakfast included was a bonus. Plenty of family restaurants nearby. great stay for three days for our two families!
1 out of 5
by A verified traveller from Gloucester

City and ...

Posted 27-Aug-2015
Cons: Alfred Nobel could practise his materials here.
Location: Nothing, in a city centre, should you venture out, there is a drinking warehouse, where most of the clientele have been most of the day. Your choice!
There is no restaurant at this hotel, the breakfast is minimal, with no cook you cannot go wrong with baked beans. Awful. Nearby is no better. Avoid, I will
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Posted 25-Aug-2015
Wonderful staff. Great location. Rooms are clean and spacious.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Fantastic place to stay.

Posted 23-Aug-2015
Pros: The hotel has all the basic facilities that you need. The staff at the reception are friendly and helpful. The breakfast is very satisfying.
Cons: Car parking could be improved. A longer time to park overnight for free would be nice.
Location: Perfect for the railway station, buses and shops. Great for staying and getting to London.
Great place to stay for visiting London. We bought an off peak travel card which includes getting to London Kings Cross, London underground and buses (up to zone 6) for just under $50 for 2 adults and 15 year old and 16 year old. The hotel is a 5 minute walk to the railway station and the train takes 25 mins to London Kings Cross. Considering that this hotel is much cheaper than than staying at a hotel in London and has a complementary breakfast, this is a fantastic place to stay. We will definitely return.
3 out of 5
Recommended
for Everyone
by A verified traveller from p

Servizio da migliorare

Posted 21-Aug-2015
Abbiamo scelto questo hotel per arrivare a Londra e altre cittadine inglesi senza problemi. Purtroppo la pulizia della camera non è stata ottimale ho dovuto chiedere per più di 3 volte di cambiare le lenzuola perché la mia bambina di 4 anni aveva sporcare il copriletto con uno jogurt. Lo stesso per far passare l aspirapolvere sulla moquette. Alla reception ci dicevano che avrebbero avvisato la cameriera ma tornavamo in hotel e trovavamo le stesse lenzuola. Un giorno non hanno neanche rifatto bene il letto perché tolto il copriletto il sotto lenzuolo ero disfatto come l avevo lasciato la mattina. Ci hanno dato un lettino per il bambino di 9 mesi ma con questo ci hanno detto che la cameriera non poteva pulire bene. Per me non è stata una giustificazione corretta. Comunque colazione decente.
5 out of 5
Recommended
for Everyone
by A verified traveller from Farnham

VALUE FOR MONEY

Posted 27-Jun-2015
Arrived near Midnight. Staff alert and friendly.Rustled up a pizza as we were peckish.Great service.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Nice place.

Posted 02-Jun-2015 on Hotels
Clean hotel , helpful staff. No evening dining but not far to walk to a variety of food chains.
4 out of 5
Recommended
for Families
by Philip from Plymouth

Not a bad hotel, parking a pain/additional cost.

Posted 31-May-2015 on Hotels
Facilities generally good. The sofa bed we had was broken, but Holiday Inn offered to change immediately. Breakfast good and staff friendly. Central Stevenage an urban wasteland, but can't blame Holiday Inn for that. The parking at the hotel is very awkward. Only from 6pm - 9am and costs £4.00, also it feels extremely vulnerable as in the middle of a retail car park - I think this should be made more clear when booking.
4 out of 5
Recommended
for Families
by Michael from Cumbria

Michael

Posted 28-May-2015 on Hotels
Overall hotel was very good, nice room and very friendly staff but food in the morning (breakfast buffet) was terrible, also a big disadvantage that hotel have no carpark.
5 out of 5
Recommended
for Families
by A verified traveller

Great location

Posted 28-May-2015 on Hotels
Great hotel, great staff, great location. I have requested early check in if possible we arrived at hotel at 12AM and the room was ready. Nice and helpful staff. We will stay again.