Posted 22-Nov-2016 on Hotels
Room was a good size and clean, there was a stain on the carpet. Checkin was good and staff friendly and efficient, I was promised a bag of breakfast food because I was leaving early, this materialised as an offer to take what I wanted from the breakbar. Limited time and nothing to carry it in meant I left with only a banana. I would stay again.
Comment from Hotel Management
28-Nov-2016 by General Manager, Hotel Management
Thank you for your review. It's good to hear that you found the room sizeable and clean and that you found the staff on check-in agreeable and helpful. I'm sorry to hear your promised take away bag was not ready for you on check-out. I can only apologise for what may have been a miscommunication between our team. I hope that you'll think of us if you're in the area again.
Simon Beal: Guest Service Manager