Ratings based on 423 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Transylvania

No Rollaway Beds!!

Posted 01-Nov-2016
Excellent hotel, well situated, easy parking and very clean room. Extremely disappointed that Expedia suggest you can get a rollaway bed for an added fee. The staff claim they simply don't have any so our family room was simply a double bed and a sofa bed - not hugely comfortable for a family of four. Other than that. Fine
5out of 5
by A verified traveller

Posted 17-Oct-2016
Fantastic hotel will definitely stay again very comfortable
2out of 5
by A verified traveller

Out of the way, staff no service not good

Posted 25-Sep-2016
Pros: Rooms were clean and comfortable.
Cons: Food, attitude of staff, need more staff, need to train them better in customer service.
Location: Nothing - you need to drive to the local asda for anything!
Hotel is in the middle of nowhere, although close to the airport, there is nothing around it. Ordered food and a bottle of champagne - took 40 mins for the champagne to arrive. Food was ok but very expensive for what it was. Service from staff was poor - they'd forgotten about us completely, being understaffed and inexperienced.
5out of 5
by A verified traveller from Hampshire, U.K

More than happy with this hotel

Posted 19-Sep-2016
Pros: I liked the comfortable beds, the shower, the spacious room and that the room was not too hot. I like being able to open the window.
Cons: The orange juice at breakfast
Location: Enjoyed a day out in Harpenden and St Albans, both close by.
Enjoyed a great girly weekend in this very comfortable hotel. The room was spacious and very clean and it wasn't hot and stuffy like some hotels. The breakfasts were of a good quality - apart from the orange juice - and the evening meal was very tasty. The shower was excellent as were the toiletries provided. I would be very happy to return to this hotel.
5out of 5
by A verified traveller from C

One night stay

Posted 12-Sep-2016
One night stay for pick up at Luton airport - room very comfortable and food good in the dining room
5out of 5
by A verified traveller

This traveller left a rating score only Posted 02-Sep-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Aug-2016 on Hotels
5out of 5
by Swander

This traveller left a rating score only Posted 20-Aug-2016 on Hotels
5out of 5
by A verified traveller

Posted 17-Aug-2016
Pros: very comfortable
Very helpful staff, rooms a good size, and beds very comfortable
5out of 5
by A verified traveller

צוות אדיב מאד, ארוחת בוקר טובה מאד

Posted 06-Aug-2016 on Hotels
מלון מסודר וחדרים נוחים מאד, יחס אדיב ביותר מהצוות. נח מבחינת מיקום