Ratings based on 433 Verified Reviews

4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Transylvania

No Rollaway Beds!!

Posted 01-Nov-2016
Excellent hotel, well situated, easy parking and very clean room. Extremely disappointed that Expedia suggest you can get a rollaway bed for an added fee. The staff claim they simply don't have any so our family room was simply a double bed and a sofa bed - not hugely comfortable for a family of four. Other than that. Fine
4out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Oct-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Oct-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Oct-2016
Fantastic hotel will definitely stay again very comfortable
5out of 5
by A verified traveller

Modern clean and comfortable hotel

Posted 14-Oct-2016 on Hotels
Room 236 was a fantastic room with a bay window. Very modern and extremely comfortable. Would recommend.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Oct-2016 on Hotels
4out of 5
by A verified traveller

Convenient for airport

Posted 11-Oct-2016 on Hotels
Initially thought 'great room' then noted dirty mark on tiles near toilet and dirty looking bathroom door. Everything else about room was great and slept well. Nice dining room. Evening meal was very good. Very wide choice of buffet style hot and cold breakfast. Disapointing that plates at hot food bar were cold and hot food was only warm. Spoilt overall breakfast pleasure, and minimal bfast staff were flitting in and out of dining area. They didn't appear to be checking if customers needed any assistance or had any concerns. Overall I would go back, and hope my concerns had been addressed.
5out of 5
by A verified traveller

Quiet comfort

Posted 02-Oct-2016 on Hotels
Very quiet room nice spacious comfortable beds (twin room ).Friendly service and nice breakfast. All for less than £100 excellent.
4out of 5
by A verified traveller

Posted 25-Sep-2016 on Hotels
fuer eine Nacht OK, sonst eher Durchgangshotel fuer An- und Abreise
2out of 5
by A verified traveller

Out of the way, staff no service not good

Posted 25-Sep-2016
Pros: Rooms were clean and comfortable.
Cons: Food, attitude of staff, need more staff, need to train them better in customer service.
Location: Nothing - you need to drive to the local asda for anything!
Hotel is in the middle of nowhere, although close to the airport, there is nothing around it. Ordered food and a bottle of champagne - took 40 mins for the champagne to arrive. Food was ok but very expensive for what it was. Service from staff was poor - they'd forgotten about us completely, being understaffed and inexperienced.