Below standard of what a Hilton should be.
At check in our booking was mixed up with 2 other family member bookings with the same surname but clearly all independent bookings made weeks apart. The receptionist took a long time to sort out a simple error. We also booked dinner in the evening at the hotel restaurant for 7 people - 1 person ordered pepperoni pizza, when it arrived it had no pepperoni, so we sent it back and someone in the kitchen just sliced up some pepperoni, microwaved it and brought it back. This was not good enough so had to be sent back again and I requested a fresh pizza. By the time it arrived, everyone else had finished their meal. Also, the beds are not comfortable - I've slept on better mattresses in budget hotels. Overall very disappointing and not the standard I would expect from a Hilton Hotel, especially considering the amount of money we spent on the rooms and food over a weekend.