Thank you for your feedback! We are pleased to hear that you find our location convenient for your London commute and that you consider our prices fair. We strive to provide a positive experience for all our guests. If there is anything else we can do to enhance your stay, please let us know.

We are sorry to hear about your canceled flight but we are glad that our staff were able to assist you during your late check-in. Thank you for your kind words about our team. We strive to provide excellent service to all our guests, especially during unexpected situations. We hope to have the opportunity to welcome you back under better circumstances in the future.

Thank you for your excellent feedback .We are delighted to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If you have any further comments or suggestions, please feel free to share them with us.

Thank you for your excellent feedback and for rating us a perfect 5 out of 5! We are delighted to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If you have any further comments or suggestions, please feel free to share them with us.

Thank you for sharing your feedback with us. We're pleased to hear that you found our room, staff, and service very good. However, we're genuinely sorry to learn about your disappointing experience with the cooked breakfast. Please know that your comments are taken seriously, and we'll address this issue promptly to ensure improvements. We appreciate your honesty and hope to have the opportunity to make it up to you on your next visit.

Thank you for your kind feedback. We're delighted to hear that you had a good, comfortable night's stay and enjoyed our excellent breakfast. If you have any other comments or if there's anything more we can do to enhance your future visits, please feel free to let us know.

Thank you for taking the time to provide us with your feedback. We apologise that our restaurant menu did not meet your expectations on this occasion and that you were disappointed with the cleanliness of your room. We understand that this impacted your overall stay with us in a negative way.We take these issues very seriously and have already shared your comments with our team, who will work to improve our food service and housekeeping standards. We appreciate your patience regarding check-in and will ensure to add more staff members to improve the service.Thank you again for sharing your feedback and for choosing our hotel. We hope to have another opportunity to exceed your expectations in the future.

Thank you for bringing your concerns to our attention regarding your recent stay in room 144. We sincerely apologise for the unpleasant experiences you encountered, including the blood stains on the carpet and the smell of cigarette smoke. This is certainly not the standard we strive to uphold.Please be assured that we have taken immediate action to address the issues mentioned, as we understand the importance of maintaining a clean and comfortable environment for our guests. Regarding the room allocation, we deeply regret the mix-up with the bed arrangements, which resulted in you being given a two single bed room instead of the queen size room you requested. We understand your disappointment and frustration, and we apologise for this oversight. Guest satisfaction is our utmost priority, and we genuinely value your feedback. We hope that you will allow us another opportunity to serve you better in the future, and we will ensure that your next experience aligns completely with your expectations.

Thank you for taking the time to provide us with your feedback following your recent stay with us. I would like to sincerely apologise for the inconvenience and negative experience you had during your stay with us. We take all feedback seriously and will be addressing your concerns with our housekeeping and food service teams to ensure that future guests do not have the same experience. Thank you for bringing this to our attention. We hope to provide you with a better experience in the future.

Thank you so much for taking the time to provide us with your feedback following your recent stay. We are thrilled to hear that you enjoyed your stay with us and found everything to be clean, comfortable and to your liking. It's wonderful to hear that our staff went above and beyond to make your stay memorable. We are pleased to hear that you enjoyed the breakfast and the location to be great. Thank you for your feedback in regards to our evening meals. We are always looking for ways to improve and are regularly updating our special's menu's to ensure we offer that extra bit of variety. I hope we have the chance to accommodate a better stay in the near future.

Thank you for taking the time to leave a positive review with us following your recent stay. I am delighted to see that you enjoyed our breakfast offering and the bedroom size was sufficient for your needs. Thank you for your lovely comments in regards to our amazing staff - I will ensure your comments are passed on. We look forward to welcoming you back to stay with us again in the future.

Thank you for taking the time to leave such a positive review of our hotel near Luton Airport. We're thrilled to hear that our location and proximity to transportation made your stay with us so convenient. We take great pride in the cleanliness and comfort of our rooms, and we're glad to hear that you found them to be up to standard. Our staff works hard to deliver excellent service, so we’re pleased to hear that their efforts did not go unnoticed. Thank you for recommending us to others and we hope to welcome you back again soon.

Thank you for sharing your feedback with us. We deeply apologise for the inconvenience caused during your stay with us. We understand the importance of having comfortable pillows and we regret to hear that they did not meet your expectations. Your comments have been shared with our housekeeping team.Moreover, we also apologise for the air conditioning issue in one of your rooms. Our maintenance team has been informed of the problem and we assure you that we are taking the necessary steps to rectify the issue as soon as possible.We value your feedback and we are committed to providing our guests with a comfortable and pleasant stay. We hope that you will give us another opportunity to serve you in the future.

Thank you very much for your positive feedback! We're thrilled to hear that you enjoyed your stay with us and found our location convenient. We look forward to welcoming you back on future visits to the area!

Thank you for taking the time to provide feedback about your recent stay. We are thrilled to hear that you enjoyed your stay with us and that our amenities and staff met your expectations. We appreciate your business and hope to welcome you back again soon.

Thank you for taking the time to provide us with your feedback. We apologize for the inconvenience you experienced during your stay with us. We understand how important it is to have a comfortable sleep environment and we are sorry that the air conditioning in your room was not working properly. We have already taken steps to ensure that the air conditioning is working perfectly in all our guest rooms to avoid such occurrences in the future. We also regret that there was no air conditioning in the breakfast area as this made it uncomfortable during the warm day, and affected your ability to enjoy our delicious breakfast selection. Please be certain that we have taken steps to rectify the situation, and we hope that this experience will not deter you from choosing our hotel in the future. We appreciate your feedback, and we want to assure you that we consider every guest’s comment as important to us.Thank you for choosing our hotel, and we look forward to serving you better in the future.

Dear Robert, We are deeply sorry to hear about your negative experience at our hotel. Rest assured that we take all guest feedback seriously and will take the necessary steps to rectify the situation.We apologize for the behavior of our front desk staff and the inconvenience caused by the broken glass. We understand that this must have been a frustrating experience, especially with the additional inconvenience of the heating controls not working. We will be discussing these issues with our team to ensure that our guests receive the service they deserve.Please know that our ultimate goal is to create a comfortable and enjoyable experience for our guests, and we regret that we were unable to do so on this occasion. I will be following up with the team in regards to what has happened this time around. We hope that you may give us another opportunity to demonstrate our true commitment to hospitality, and we thank you for your valuable feedback.

Thank you for sharing your feedback about the hotel. I am glad that you found the hotel to your taste and that the team helped with a breakfast offering for your early departure. We hope to welcome you back soon

Thank you for choosing to stay at the hotel again. It is always nice to welcome back a familiar face. We are in the process of improving some areas of the hotel and hope that for your next visit to have new bar furniture and guest televisions in place. We hope to see you again soon

Thank you for sharing your experience at the hotel, we are pleased that you seemed to have enjoyed your stay. Given our location, and similar to other hotels in the area, we do charge for parking. We are constantly checking that our prices are fair within the local market but understand that any additional charges are frustrating. Thank you once again for staying at the hotel, we hope to see you again soon

Thank you for choosing to stay at the hotel, we are delighted that your stay was an enjoyable one. With the opening of DART we share your view that the transport options are excellent and will be launching some packages with include transportation in the future. We hope to see you again soon

Thank you for choosing to stay with us and for sharing your feedback. We are delighted to read that you had a great stay with us and took advantage of the DART service which is as you say so easy to access. We hope to see you again soon