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Reviews of Flitwick Manor Hotel, BW Premier Collection

4 out of 5
Flitwick Manor Hotel, BW Premier Collection
Church Road, Flitwik, Bedford, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 196 reviews" "
Rating 8 - Good. 71 out of 196 reviews" "
Rating 6 - Okay. 14 out of 196 reviews" "
Rating 4 - Poor. 7 out of 196 reviews" "
Rating 2 - Terrible. 6 out of 196 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Doug

Travelled with partner
Lovely room in courtyard great breakfast beautiful surroundings
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely friendly great views
Stayed 1 night in Dec 2023

10/10 Excellent

Simon

Liked: Amenities
Staff was friendly and helpful especially when we turned up for breakfast early lol . I would say the toilet seats don’t fit the toilets bit of a let down on a nice room
Stayed 1 night in Dec 2023

10/10 Excellent

Nihad

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Victor

Stayed 1 night in Nov 2023

8/10 Good

Mark

Business traveller
Liked: Staff & service, room comfort
Tired hotel but good stay!
The hotel is tired, but my stay was good! The rooms could definitely do with a make over but overall it was a comfirtable and very quiet stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, room comfort
Flitwick
Enjoyable but some maintenance needed
Stayed 1 night in Oct 2023

8/10 Good

Mr A C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Damian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Claire

Stayed 1 night in Sep 2023

6/10 Okay

Alan

Liked: Cleanliness, staff & service
This hotel has charm and character but is in need of updating in some areas.. However the staff were very accommodating and polite. The breakfast was good and we liked the al a carte menu choices..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay As Always
Lovely cooked breakfast, comfortable bed, extremely clean. Nice friendly staff who will do anything for you. Service with a smile. Enjoyed my stay immensely.
Stayed 2 nights in Jul 2023

8/10 Good

Hazel

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
A bit tired
A lovely old house that would have been stunning a few years back. It’s looking quiet tired now though and feels dilapidated. The staff were very nice and the food was tasty if a little overpriced
Stayed 1 night in Jul 2023

4/10 Poor

Kevin

Stayed 2 nights in Jul 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, nothing was too much effort.
We stayed at Flitwick Manor for two nights so that we could attend a wedding nearby and not have to drive to the venue. We took our 12.5 year old Labrador cross with us, as he now doesn’t like being away from us. We had a lovely big room , away from other guests, so we weren’t too worried should the dog bark at something. We asked if the dog could be left in the room while we were out, it was not a problem. The grounds of the manor were lovely for strolling around. There were rabbits and squirrels galore to watch while eating dinner or breakfast outside. Breakfast was excellent, dinner was too. The wine was delicious. The staff even made the dog some sausage and bacon for breakfast, as he wasn’t eating his normal food. I offered to pay but it was complimentary. The bed was very comfy, the room was warm (it was 30 outside) but there were fans to use. All the staff were very friendly, to both us and the dog. My only suggestion would be a revamp of the bathroom. The shower was old and quite small. The cold water tap needs looking at. We will definitely return here though.
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A very beautiful and peaceful hotel, in wonderful surroundings.
Stayed 1 night in Jun 2023

10/10 Excellent

S J

Stayed 1 night in Jun 2023

8/10 Good

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Facilities are a little outdated and it would be lovely if there was a gym or pool but we loved the quietness and local walks. Dinner options were quite expensive so we ate elsewhere but the breakfast was first class and the staff were top notch!!
Stayed 2 nights in Jun 2023

8/10 Good

ai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Catherine

Stayed 1 night in May 2023
Response from Shane on 27 May 2023
Dear Catherine, Thank you for leaving a perfect 10/10 review on Hotels.com. I hope we are able to welcome you back in the future. Shane Gray.

8/10 Good

Krishankumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Period property so lots of quirks to the building and lots of land around the building and very quiet.
Stayed 1 night in May 2023
Response from Shane on 19 May 2023
Dear Krishankumar,Thank you for leaving a review on Expedia and your wonderful comments. The quirks and the surrounding land is a great asset to the hotel and I am delighted that you managed to enjoy everything. Shane Gray.

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Shane on 19 May 2023
Dear Grant,Thank you for leaving a perfect 5/5 score on Expedia. I hope we are able to welcome you back and show you another great stay. Shane Gray.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Was very nice. Room 20 small but well presented. Some lovely features in the hotel and grounds are stunning. Staff were very good and helpful. Hotel needs upgrading and when done will be amazing.
Stayed 2 nights in May 2023
Response from Shane on 19 May 2023
Dear Anthony,Thank you for taking time to write a review on Hotels.com and you great overall score. The hotel is unconventional and classic and has many "quirks" about it that makes it such a lovely place to visit. I hope we are able to welcome you back so you can explore more of the hotel and it's grounds. Shane Gray.

10/10 Excellent

M D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel looks gorgeous as you approach down the drive, the rooms are unique, comfortable, clean and very quiet. The staff were very welcoming and friendly I would highly recommend
Stayed 1 night in May 2023
Response from Shane on 19 May 2023
Dear M D,Thank you for leaving a review on Hotels.com and your amazing comments. We are all very proud of Flitwick Manor and the guest care we provide and it is very rewarding to see our efforts and commitment recognised. Shane Gray.

4/10 Poor

Julia

Disliked: Cleanliness, property conditions & facilities, room comfort
Sadly it’s time for the Manor to have a major refurbishment - it’s not what it used to be. The check in was a mess, the room very dilapidated and in my opinion the bathroom was unsafe, no toiletries, minimal tea and coffee making facilities, the bar staff were nice but did not provide the service of a premier type hotel, the breakfast was good but not as good as before
Stayed 2 nights in Apr 2023
Response from Shane on 19 May 2023
Dear Julia,Thank you for taking time to write a review on Hotels.com and your constructive comments. Flitwick Manor is a classical, period property that has many unusual features as part of the charm and characteristics of the property and as much as we maintain the fabric and keep the property clean and safe we would not want to change the character of the building. I am sorry you felt that we have declined in our service and guests care as we are all very proud to be associated with Flitwick Manor and provide our guests with the best service and quality standards possible. Shane Gray.

2/10 Terrible

Colleen

Stayed 1 night in Apr 2023
Response from Shane on 19 May 2023
Dear Colleen,Thank you for leaving a review on Expedia. I am very concerned to see such a poor score with no explanation, it is very difficult to resolve you issue without knowing what happened during your stay. Please feel free to contact me directly so I can resolve any situation that exists. Shane Gray.

10/10 Excellent

Sharon

Stayed 1 night in Mar 2023
Response from Shane on 29 Mar 2023
Dear Sharon,Thank you for leaving a perfect 10/10 score on Hotels.com. I look forward to seeing you in the future and showing you another great stay. Shane Gray

4/10 Poor

Karl

Business traveller
Disliked: Cleanliness, property conditions & facilities
Needs a refurb
Stayed 1 night in Mar 2023
Response from Shane on 29 Mar 2023
Dear Karl,Thank you for taking time to leave a review on Expedia. We are always refreshing areas of the hotel over the seasons and I am certain the areas you identified as needing a "refurb" are a part of our ongoing plans. Shane Gray.

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Shane on 29 Mar 2023
Dear Darren,Thank you for leaving a review on Hotels.com. I am delighted to see a perfect 10/10 score and I hope we are able to welcome you back in the near future. Shane Gray.

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
It was fine for my needs best bit was freshly cooked breakfast
Stayed 1 night in Dec 2022

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spooky but amazing
I was staying for business and found that the staff and the accommodation was amazing. I will definitely stay again despite feeling like it was haunted :-)
Stayed 1 night in Nov 2022

10/10 Excellent

richard

Stayed 1 night in Sep 2022

8/10 Good

Dr Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Denise

Liked: Staff & service, property conditions & facilities, room comfort
Generally happy with our stay
We have stayed here for many years and always found the hotel and staff to be lovely. The best bit is that we can take our dog with us. My only complaint on this occasion was the outside dining area had lots of cigarette buts underneath the tables, which wasn’t so nice. Apart for this a great stay.
Stayed 1 night in Aug 2022

10/10 Excellent

Anil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem Of A hotel
What a fabulous place to stay. Lovely historical hotel in nice grounds. Every one of the staff was so friendly and helpful. Comfortable room with every facility. Even a fan to keep me cool. There was everything you could want for breakfast, and proper coffee! I would certainly stay here again.
Stayed 2 nights in Jul 2022

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great staff, not great rooms
Lovely staff and a fantastic breakfast. Unfortunately the room did not match the rest of the experience. It was very tired looking, the bathroom was not that clean and the shower virtually unusable. Some time and money needs to be spent on updating the accommodations as it is in a lovely place and the staff are great!
Stayed 1 night in Jul 2022

10/10 Excellent

Stella

Stayed 1 night in Jun 2022

8/10 Good

Adrian

Liked: Staff & service
Disliked: Property conditions & facilities
Flitwick Manor
Overall the hotel was charming and in a beautiful setting. The staff were very attentive and friendly. The room was spacious and we had wonderful views of the grounds. We didn't eat in the restaurant but the room service and breakfast were adequate. If there was a criticism it was that the hotel decor in general was a little tired and there was a lack of plug sockets for the modern traveller.
Stayed 1 night in Jun 2022

8/10 Good

Jinne

Liked: Cleanliness, staff & service, room comfort
A lovely hotel in a traditional manor house in a really beautiful location. The park and the grounds are worth a walk, as is the local village. The rooms are spacious, but would benefit from an upgrade. Good to hear the hotel is embarking on a program of updates, including decorating and new facilities. The staff are great. Couldn't be more friendly and helpful.
Stayed 3 nights in Apr 2022

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is set amongst beautiful gardens and borders a country park. Our room was spacious with nice views over the garden. Staff very friendly and breakfast delicious. On the negative, no complimentary water, no fridge with only fresh milk to supplement the tea and coffee. Room not serviced for a 3 night stay. Extra towels and bathroom supplies left. Not sure if this was due to staff shortages but Covid restrictions had ceased before our visit!.
Stayed 3 nights in Feb 2022

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked for my Wife's Birthday! The room was amazing, the four poster bed was an absolute dream. The food was excellent, and all the staff were very helpful, they honestly couldn't do enough for us! Well definitely be returning!
Stayed 2 nights in Jan 2022

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Excellent Hotel, very friendly staff, rooms are spacious and have character. Breakfast was perfect
Stayed 1 night in Jan 2022

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chill time
Very chilled place to stay, so comfy
Stayed 1 night in Dec 2021

8/10 Good

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and lovely staff
Stayed 1 night in Dec 2021

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff make this manor house hotel great.
Very enjoyable anniversary celebration. Great room (no.4), but carpet needs cleaning and relaying and we would have liked a fridge. Breakfast excellent, dinner good, but the chicken supreme seemed like a factory-made product and was tasteless. Excellent value in this genuine manor house, but what really made our stay was the staff. Every one of them was helpful, knowledgeable and personable. Highly recommended overall.
Stayed 1 night in Sep 2021