Posted 16 Sep 2019
I booked a 'quiet' room… I rang twice to check I had a 'quiet ' room... I explained in my booking that I was working in a hospital the following day so needed to get a good nights sleep - so room not to be near, doors, lifts, generator, vent etc..
Upon arrival - approx. 8pm, I was shown to a room which had a dirty carpet, bits all over it, clearly not been vacuumed, 2 doors outside the bedroom door, and a massive noisy deafening vent outside the window - one window (single glazed) did not close properly... I then had to find another hotel elsewhere in Bedford and drive around until I found one.. which meant I also had nothing to eat... to say I am disappointed is the understatement of the century.. would never ever book here again. Staff member was not very helpful.