We had a very smooth booking experience with Expedia and received a confirmation email from Chateau Del Mar soon after. We arranged hotel transfers a few days prior to arriving. Our condo was a 2 bedroom with air conditioning in the bedrooms. The property was beautiful(pool/bar, main office right by the entrance). Manuel and Freddy were present through our stay and very helpful arranging taxi and making reservations. We hung out by the pool one day and we even got treated to fresh coconut!! Apparently nearly all the rooms were booked in the property yet it never felt busy to us! It was never too loud for us. You can hear some music from the resorts nearby but again for us we never had any problems at night etc.
The location is phenomenal! literally outside the property is the beach. Seapro diving company is across the street and then on the beach is a devine restaurant, Conoa. They have beach chairs that we laid in nearly every day we were in DR. The food is really good too! There is a plaza that contains atleast 4-5 restaurants including a bakery (Dalias) that has great coffee and pastries. They also have 2 grocery stores that sell an assortment of daily supplies. We always felt safe walking around even at night.Our room was great and bedrooms were cool. We had to turn on the fan in the living room and kitchen.
Family suites are close to the beach and pool, very roomy and the decor is updated. Our only complaint about our room was the restocking of our snacks and mini bar was inconsistent. The food in the restaurants was better than the typical all inclusive resort. We were frequently offered rides on golf carts which was nice. Our biggest complaint overall was the extreme up selling to try to get us to buy into Melia's vacation club. Ask me/offer once and if I say no then let me be--I just don't like to deal with that on vacation.
This is a huge resort with something to do at all times. The rooms were nice but the shower floor need to be redone as the tiles were loose. The food was superb at all restaurants and the staff was very well trained and courteous. The resort credit was a real downer as we bought a few items that were marked up so much it actually cost more than one would have spent across the mall. Who sells a 19.99 bag for 150.00 (of which you pay 20 percent). Thus, avoid the resort credit unless your doing a tour package. Minus this bad fact, I recommend this to anyone and will most likely return.
My wife and I visited for the 4th time celebrating our 28th anniversary. The staff had our requested room facing the ocean on an upper-floor. An iced bottle of champagne was awaiting our arrival and we had nine glorious sun-filled days of peace away from frigid Ohio. We look forward to returning for our next celebration. "Well Done". Eric and Anja
Ruben Beras was operating the restaurant/bar on the day of our stay. He did an outstanding job as our server and bartender. We both remarked about what an outstanding ambassador he was for the hotel. He really made us feel welcome. Congratulations on having such a terrific person on the hotel staff!
The for-star NH Punta Cana is conveniently located in the Punta Cana destination, spedcifically in the area of Bavaro and …More
On the eastern side of the Dominican Republic, the town of Bavaro was originally settled by those working in the nearby resorts on the beach. The town quickly became a center of services and also boasts 10 miles of seashore. Hundreds of hotels, as well as shopping centers, restaurants, bars, nightclubs, and medical services, can be found here.
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