Bar (on property)

Reviews of The Newmarket Inn

2.5 out of 5
The Newmarket Inn
Brighton Road (on the A27), Lewes, ENG

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 130 reviews" "
Rating 8 - Good. 51 out of 130 reviews" "
Rating 6 - Okay. 22 out of 130 reviews" "
Rating 4 - Poor. 10 out of 130 reviews" "
Rating 2 - Terrible. 5 out of 130 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is out of the way but it is clean and comfortable.
Stayed 2 nights in Aug 2021

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Budget Stay - Does what says on the tin.
The manager was very pleasant & trying his best with very limited staff due to COVID. Cheapest place near Brighton to stay for a gig that we were attending. Served us for what we needed. Half the price of staying in Brighton at the moment. The prices seem to be ridiculous at the moment. Place is a bit tired & needs some renovation, but as I said the manager is making the most of what has got there in these tough times. Drinks were considerably cheaper also.
Stayed 1 night in Jul 2021

10/10 Excellent

Rhodri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
To be honest with you I thought travelodge was better. Travelodge was almost 3 times cheaper. No chair in the room. Had to go a cart one up from the pub. It was ok.
Stayed 1 night in May 2021

6/10 Okay

andrew

Business traveller
Such a shame
Limited service due to current situation. Landlady made a meal and really felt sorry for her. Place could do with a spruce up and the outside makes the place look derelict and unloved.
Stayed 1 night in Oct 2020

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and close to Brighton,
Stayed 1 night in Aug 2020

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent visit
We are repeat visitors to the Newmarket Inn and will continue to be so when we visit Brighton. The rooms are clean and comfortable and we always receive a warm welcome. We would recommend the breakfast - definitely worth it.
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely disappointed with the single room the size of a box room. No wardrobe only 3 hangers on a fixed hook arrangement on wall, patch of wallpaper peeled off on one wall. Overall very drab and in desperate need of update. The kettle provided was dusty. I could go on! Staff friendly, food okay. Would not stay again.
Stayed 2 nights in Jan 2020

10/10 Excellent

bracha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Ok for a single night stay. Would not be comfortable enough for longer. Did not eat there so cannot comment on food.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities
Staff was very friendly and accommodating and the food served at the restaurant was excellent.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Comfortable accommodation, very clean, staff efficient and friendly.
Stayed 1 night in Sep 2019

4/10 Poor

Caroline

Business traveller
Disliked: Staff & service, room comfort
Tuesday
Breakfast dreadful, staff turned up at the last minute, and were hygienic. Awful service! Bed uncomfortable.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Hotel is right on the motor way, between the motorway and railway line. Very noisy. Bathroom suffers from damp as shower curtain does not function properly as too short. Not enough staff, so all in all very inefficient. Very disappointing
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
Dreadful place staff very poor. Staff did not turn up to make pre paid breakfast. They should return all monies but wont... awful
Stayed 1 night in Aug 2019

6/10 Okay

Giles

Travelled with group
Liked: Cleanliness, staff & service, room comfort
OK hotel - good staff - but do check location
The hotel is on a busy duel carriageway and difficult to get to Lewes unless you drive
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The staff was very welcoming and helpful! It’s nice having a 24-hour convenience store/ gas station next door. The WiFi was consistent and strong. The only down side was it was very difficult to get an Uber/ taxi to pick up from the Inn.
Stayed 1 night in Nov 2018

6/10 Okay

Andrew

Liked: Staff & service
The Hotel is on a dual carriageway so depending on which way you are travelling can mean a trip to the next junction to turn and come back on yourself. No other places you can walk to except a garage. My room was tiny 3m x 1.8m plus shower/toilet room which could have been cleaner! Staff were friendly and the food was good 'pub-grub'.
Stayed 1 night in Oct 2018

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great welcome.
Lovely, friendly welcome when we arrived at 10.30pm. Lovely, friendly welcome at breakfast time as well; the staff are the biggest and best asset this hotel has. Our room was surprisingly big, the photos on the hotels.com site did not do it justice. We were comfortable and warm. The only downside was the very bright lights that shone through the window of room 12 throughout the night; blackout blinds most definitely needed
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great placement, shame about the road noise
I stayed at the Newmarket Inn while traversing the South Downs Way. The placement of the Inn is ideal as it is right on the SDW so requires very little deviation from the route. The staff are friendly and polite and incredibly helpful, I honestly can't fault their service and willingness to keep their visitors happy. The food was very reasonably priced and really hit the spot after a very long day on the trail. On the down-side, the rooms seem to act like a heat trap and this made it very difficult in the current heat wave that we're having. There's no air conditioning and no fan in the rooms, which means that the windows have to be left open, letting in the road noise from the nearby dual carriageway. The building is a bit old and run-down, but that doesn't bother me much. The bed was clean and comfortable. It's a real shame about the road noise, though, as it made it really difficult getting any rest.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a stress-free stay
We stayed here for the Brighton Marathon 2018 weekend. Amanda and her team could not have been more helpful. From giving us helpful travel tips to get into the city centre to putting on a special early breakfast sitting for the marathon runners. Nothing was too much trouble - thank you all so much for a great, stress-free stay. It was really appreciated.

8/10 Good

Marilyn, Cornwall England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newmarket Inn on main Brighton Road
We were pleasantly surprised in having our room upgraded on arrival free of charge. Was a beautiful room. Good decor and clean. We did not eat in the Inn as we had relatives to visit and eat with on our 2 day stop. Was a lovely quiet room despite being on the main Brighton Road, this is a good comment as we live in Cornwall very rurally and only four houses where we are, no street lights or traffic so surprised at quietness. Thank you for a lovely stay and the upgrade. Would certainly recommend.
Stayed 2 nights in Jan 2018

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome. Very friendly & helpful staff. Excellent food. Gorgeous room. Clean. Near Brighton & Hove FC. Overall a very pleasant stay. Would definitely come again! x
Stayed 2 nights in Feb 2018

10/10 Excellent

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a Lot better now with new management
Stayed 3 nights in Sep 2017

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

king, birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newmarket inn 3 stay
Fantastic little place .. we landed greeted by very polite staff .. instant upgrade on the room ..superb breakfast ..great
Stayed 3 nights in Aug 2017

8/10 Good

yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, easy to find hotel, easy parking. Comfortable room, decent size with modern décor and bathroom. Its on a busy road (hence easy to find) and the double glazing is effective as I could barely hear any traffic. Thanks again. David
Stayed 1 night in Aug 2017

8/10 Good

Colin, Suffolk

Liked: Staff & service, room comfort
A reasonable place to stay
This place is a little way out of Brighton, so you do need transport. The people are lovely and friendly but we were disappointed now that they don't do the carvery but otherwise the food is very good esp the fried breakfast which is included in the cost. There is a lovely good size car park to park in. The only fault is the road noise during the night if your in one of the front rooms.
Stayed 1 night in Aug 2017

10/10 Excellent

nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners are friendly and accommodating,the room was clean and comfortable and the breakfast was cooked fresh and was very tasty
Stayed 1 night in Jul 2017

6/10 Okay

David

Liked: Staff & service
Conveniently located, nice staff, but overpriced
Convenient location. Expensive for what I got. Room was very small and basic and overlooked the kitchen extraction system which droned until about 10pm. Room was also stuffy and the window system makes it difficult to open both windows sufficiently to get some air circulation. For the price paid, I am used to getting quite a bit more.
Stayed 1 night in Jul 2017

10/10 Excellent

Eckart, Arizona, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary friendliness and great service
Amanda, the hotels manager, went out of het way to prepare a picnic basket twice. Communication was great; wonderful service and readiness to help.
Stayed 3 nights in Jul 2017

6/10 Okay

Mike, Worcestershire

Liked: Cleanliness, staff & service, room comfort
Good location and fair price for Brighton area
We had a 3 night stay here in June. The breakfast was excellent for the first two days and poor for the last day, so the hotel was not consistent. The room was a little tired with stains on the carpet which looked as if an attempt had been made to remove them. There was a cigarette smell at the residents entrance door as if smoking had been done in that vicinity despite it being a non smoking hotel.
Stayed 3 nights in Jun 2017

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A brilliant stay
A homely feel from the moment we first walked in good food and every body was friendly end vary accommodating we will be returning again when back down again
Stayed 1 night in Jun 2017

6/10 Okay

Harjit

Liked: Staff & service
Worth a stay if on s downs way
New owners. Close to S Downs trail and really friendly service but limited menu (by no.means edible) and a little bit dated overall.
Stayed 1 night in Jun 2017

6/10 Okay

Richard

Disliked: Property conditions & facilities
Hotel was on a dual carriageway, so access was unusual. Staff were friendly. Plenty of parking. Room was nothing special. Clean, but stained carpet and tiles within the shower, and around taps etc. Perfectly functional, but for the price it should have been better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overhaul great just one bad meal

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Handy for Brighton and surrounding area
Friendly service from the staff just had one complaint hair in bathtub which was soon rectified

6/10 Okay

George

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
We were allocated room seven . It had an annoying noise from 8 AM to 8 PM continuous we discovered that the noise was coming from the kitchen extractor fans . Because of this noise we will not be visiting this hotel again . Thanks

4/10 Poor

Jim, Seattle, WA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The staff couldn't be worse
This hotel has ample free parking and a quaint pub/restaurant/reception but now for the negatives. The existence of a bed is, of course, number one on the priority list for a hotel room but the second most important feature to me in any hotel these days is dependable in-room wireless internet. My wife and I stay in dozens of different hotels every year around the world so we certainly know how to use wifi and we know when it isn't working. It was not working at all in this room so I took my PC down to the pub and it worked great but I had work to do and Skype calls to make.. The noise of the pub wasn't going to allow me to work. I pointed this out to the manager, Mrs Wilson, who had been really nice up to that point. Guests had obviously complained about the wifi before because her expression turned unfriendly and she launched into her standard explanation about how internet down in the valley just wasn't very good so there was nothing she could do about it and then turned her back and walked away while I was still talking with her. Seriously! That is what happened! I asked the other person at Reception if he could move me to a room where wifi works but he was unwilling to even talk about it. Don't these people realize they are in the hospitality business? Since the hotel staff obviously were not going to help me, I called Expedia because they have always been very helpful. They granted me a discount on the room but I still had no wifi in my room.

2/10 Terrible

Malcolm, hertfordshire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever stayed in.
Scruffy decor. No plug in sink. Shower support broken. Poorly cooked breakfast.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just needed somewhere in the area for an overnight stay. Very friendly welcome and helpful staff. Good evening meal and excellent breakfast. Room clean and comfortable. Other reviews mention it being next to a dual carriageway - no noise from this heard in the room and I arrived during rush hour. Will definitely be staying here again when I next visit

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip
good hotel, reasonable prices and helpful staff.

4/10 Poor

stuart, Horsham

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff pleasant but.....
The room could do with a deep clean. There was a thick layer of dust on top of the fabric bed head boards and under the beds. The carpet was also fraying around the skirting. Damp was staring to penitrate from the bathroom. The breakfast was less than average poor quality small sausage and bacon. I have never provided feed back before but as we had been charged £244 for the Lewis bonfire night which is extreme profiteering then then they deserve to be judged this way.

2/10 Terrible

Mike, Brighton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Budget hotel - quite noisy.
Well, best to avoid if you like peace and quietness. The frond faces the road, whilst the back faces the boiler exhausts. Your choice. Overall, the rooms and toilets are clean. The single room are tiny and not good value for more than £65.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally Situated for Lewes
The Newmarket Inn was clean, the food was of a good standard and all the staff were attentive. If I was in the area again for work I would have no hesitation in staying here again or recommending to work colleagues. It was ideally situated for my meeting in Lewes.

2/10 Terrible

Barbara

Disliked: Staff & service, room comfort
Left behind belongings
Some of the staff were very rude upon getting home and realising we had left belongings behind. Unhelpful and our belongings were never found.

6/10 Okay

Onny, Gravesend Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but very noisy
Very hot rooms with no fans or air conditioning. Had to have back door open so very noisy. Room clean, pleasant and comfortable and staff pleasant and helpful.