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Reviews of Holiday Inn Baton Rouge College Drive I-10, an IHG Hotel

3 out of 5
Holiday Inn Baton Rouge College Drive I-10, an IHG Hotel
4848 Constitution Avenue, Baton Rouge, LA

Reviews

8.8

Excellent

Rating 10 - Excellent. 647 out of 1004 reviews" "
Rating 8 - Good. 217 out of 1004 reviews" "
Rating 6 - Okay. 70 out of 1004 reviews" "
Rating 4 - Poor. 31 out of 1004 reviews" "
Rating 2 - Terrible. 39 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zondra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was a return trip for my family and I. It seems there were some modifications to the property and we had an even more comfortable stay than last year’s visit.
Stayed 1 night in Apr 2024
Response from hotel staff on 15 Apr 2024
Dear Zondra,Thank you for your feedback of the Holiday Inn Baton Rouge. We're so pleased to hear what a pleasant stay you had with us and we hope to have the opportunity to welcome you again soon. Safe travels,

10/10 Excellent

Charles Green

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from hotel staff on 15 Apr 2024
Thank you for your feedback of the Holiday Inn Baton Rouge!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Apr 2024
Response from hotel staff on 11 Apr 2024
Thank you for your feedback of the Holiday Inn Baton Rouge!

10/10 Excellent

Donte

Travelled with family and small children
Liked: Amenities
Very nice hotel and very Alabama affordable! Highly recommended!
Stayed 2 nights in Apr 2024
Response from hotel staff on 11 Apr 2024
Thank you for your feedback of the Holiday Inn Baton Rouge!

8/10 Good

Mark

Room was clean
Stayed 1 night in Apr 2024
Response from hotel staff on 9 Apr 2024
Thank you for your feedback of the Holiday Inn Baton Rouge - we're glad you had such a wonderful stay.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from hotel staff on 9 Apr 2024
Thank you for your feedback of the Holiday Inn Baton Rouge!

10/10 Excellent

Jamacia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and smelled really nice Staff was very friendly
Stayed 1 night in Apr 2024
Response from hotel staff on 9 Apr 2024
Dear Jamacia,Thank you for your recent stay at the Holiday Inn Baton Rouge. We're so pleased to hear what a pleasant overall stay you had with us and we thank you for letting us know. We hope to welcome you back on many more Baton Rouge occasions. Safe travels!

2/10 Terrible

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll never stay here again. I paid a lot for the executive suite and was given a regular room for my stay.
Stayed 2 nights in Apr 2024
Response from hotel staff on 9 Apr 2024
Dear Christopher,Thank you very much for giving us the great privilege of being your host during your stay.We are saddened to know that we did not fully meet your expectations on this occasion due to the room issues; rest assured that your feedback will be attended in a timely manner by our management team. Thank you for letting us know and we hope to have the opportunity to welcome you again soon. Safe travels!

8/10 Good

Runa

Travelled with family
Breakfast was not included like the other Hokiday Inns we stayed at
Stayed 2 nights in Mar 2024
Response from hotel staff on 9 Apr 2024
Hi Runa,The Holiday Inn brand worldwide does not offer complimentary breakfast, however our sister hotel the Holiday Inn Express does. We apologize for the confusion and hope you still enjoyed your stay. Safe travels!

8/10 Good

Zuleika

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from hotel staff on 1 Apr 2024
Thank you for your feedback of the Holiday Inn Baton Rouge.

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and quiet room.
Stayed 1 night in Feb 2024
Response from hotel staff on 5 Mar 2024
Thank you for your feedback of the Holiday Inn Baton Rouge.

8/10 Good

Allison

Travelled with family
Liked: Amenities
We did not pay for breakfast- would have been nice to have it included. Great gym!
Stayed 1 night in Mar 2024
Response from hotel staff on 5 Mar 2024
Thank you for your feedback of the Holiday Inn Baton Rouge.

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady working the evening shift at the desk was very polite and helpful. She answered all our questions and had many recommendations for us during our stay.
Stayed 2 nights in Feb 2024
Response from hotel staff on 29 Feb 2024
Thank you for your wonderful feedback of the Holiday Inn Baton Rouge.

10/10 Excellent

Mfon-Abasi

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from hotel staff on 28 Feb 2024
Thank you for your feedback of the Holiday Inn Baton Rouge!

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from hotel staff on 28 Feb 2024
Thank you for your feedback of the Holiday Inn Baton Rouge!

10/10 Excellent

Sherman

Stayed 1 night in Dec 2023
Response from hotel staff on 25 Mar 2024
Thank you for your feedback of the Holiday Inn Baton Rouge.

10/10 Excellent

Gordon, Savannah

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally attentive and friendly.
Stayed 2 nights in Feb 2024
Response from hotel staff on 12 Feb 2024
We're so happy to hear it! Thank you for your wonderful feedback of the Holiday Inn Baton Rouge.

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality facility
Stayed 1 night in Feb 2024
Response from hotel staff on 12 Feb 2024
Thank you for your review of the Holiday Inn Baton Rouge!

10/10 Excellent

Narda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from hotel staff on 12 Feb 2024
Thank you for your review of the Holiday Inn Baton Rouge!

6/10 Okay

Deborah, Shreveport

Travelled with family, Travelled with group
Disliked: Staff & service
Bar and restaurant rarely open. Most of the front desk staff are extremely unhelpful.
Stayed 1 night in Feb 2024
Response from hotel staff on 12 Feb 2024
Thank you for your feedback of the Holiday Inn Baton Rouge. We're glad you had a wonderful service experience and we'd be happy to point you to our restaurant hours located on our website. We hope to welcome you again soon!

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality facility
Stayed 1 night in Feb 2024
Response from hotel staff on 12 Feb 2024
Thank you for your review of the Holiday Inn Baton Rouge!

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Service on 6 Feb 2024
Thank you for your feedback of the Holiday Inn Baton Rouge.

10/10 Excellent

Porche

Liked: Staff & service, amenities, property conditions & facilities
Wonderful experience, clean rooms great customer service great house keeping.
Stayed 2 nights in Jan 2024
Response from hotel staff on 2 Feb 2024
Thank you for your wonderful feedback of the Holiday Inn Baton Rouge.

8/10 Good

Rosann

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from hotel staff on 2 Feb 2024
Thank you for your recent feedback of the Holiday Inn Baton Rouge!

10/10 Excellent

Marcelleno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 3 nights. Great property and consistent cleanliness
Stayed 1 night in Jan 2024
Response from Guest Service on 22 Jan 2024
Dear Marcelleno,Thank you for your recent feedback of the Holiday Inn Baton Rouge. We're so pleased that we could offer you a clean and comfortable home away from home. We hope to have the opportunity to welcome you again soon. Safe travels!

10/10 Excellent

Lois

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room and staff were pleasant and helpful.
Stayed 1 night in Jan 2024
Response from hotel staff on 18 Jan 2024
Thank you for your wonderful review of the Holiday Inn Baton Rouge!

10/10 Excellent

Jan-Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from hotel staff on 18 Jan 2024
Thank you for your feedback of the Holiday Inn Baton Rouge!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from hotel staff on 18 Jan 2024
Thank you for your feedback of the Holiday Inn Baton Rouge!

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, clean and comfortale. Staff was pleasant and inforrmative. My only issue is accessibility. The room was a long distance from the entrance. The bathroom shower was accessible but the floor was super slippery. Not great. Also the water flowed all over the bathroom. Obviously the room was retrofitted for handicapped. I get it. Just from a disabled persons view not exactly accessible.
Stayed 1 night in Jan 2024
Response from hotel staff on 10 Jan 2024
Dear Diane,Thank you for your recent feedback, we greatly appreciate your comments as we're always looking for ways to make our rooms more ADA accessible. We're glad you enjoyed your overall stay and we hope to have the opportunity to welcome you back soon. Safe travels!

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from hotel staff on 8 Jan 2024
Thank you for your feedback of the Holiday Inn Baton Rouge.

10/10 Excellent

Noah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from hotel staff on 8 Jan 2024
Thank you for your review of the Holiday Inn Baton Rouge!

10/10 Excellent

Naikira

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from hotel staff on 8 Jan 2024
Thank you for your review of the Holiday Inn Baton Rouge!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
as good as reviewers... im so happy .. the room clean and have pet friendly 🙂
Stayed 1 night in Dec 2023
Response from Guest Service on 8 Jan 2024
We're so glad you enjoyed your stay with us at the Holiday Inn Baton Rouge. Come back and see us again soon!

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from hotel staff on 8 Jan 2024
Thank you for your review of the Holiday Inn Baton Rouge!

10/10 Excellent

Yvette

Stayed 1 night in Dec 2023
Response from hotel staff on 8 Jan 2024
Thank you for your review of the Holiday Inn Baton Rouge!

10/10 Excellent

Marcelleno

Stayed 1 night in Dec 2023
Response from hotel staff on 8 Jan 2024
Thank you for your review of the Holiday Inn Baton Rouge!

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
The desk staff so amazing
Stayed 4 nights in Dec 2023
Response from hotel staff on 27 Dec 2023
Thank you for your wonderful feedback of the Holiday Inn Baton Rouge!

10/10 Excellent

Mark Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from hotel staff on 22 Dec 2023
Thank you for your feedback!

10/10 Excellent

Earl

Stayed 1 night in Dec 2023
Response from hotel staff on 8 Jan 2024
Thank you for your review of the Holiday Inn Baton Rouge!

8/10 Good

Dorothy B, Red Bank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Guest Service on 18 Dec 2023
Thank you for your feedback of the Holiday Inn Baton Rouge!

10/10 Excellent

ANTIONETTE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great convenient location and wonderfully clean stay
Stayed 2 nights in Dec 2023
Response from hotel staff on 18 Dec 2023
We're so glad you enjoyed such a pleasant stay with us at the Holiday Inn Baton Rouge. Come back and visit us again soon. Safe travels!

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good safe location
We’ll located in one of the nicest parts of Baton Rouge. Ruth’s Chris Steak House is right next door and an easy walk. When we were there twice over the summer- September, there was a jazz band playing in the multipurpose breakfast bar Friday nights. Staff is friendly and helpful. Close to most of what you may be looking for.
Stayed 1 night in Oct 2023
Response from hotel staff on 18 Dec 2023
Dear Dan,Thank you for your wonderful words! It's always a great pleasure to hear when our guests appreciate the ambiance and comfort that the Holiday Inn Baton Rouge is always striving to provide. We greatly appreciate your words and hope to have the opportunity to welcome you again soon. Safe travels!

10/10 Excellent

Jason

Stayed 1 night in Dec 2023
Response from Guest Service on 8 Jan 2024
Thank you for your review of the Holiday Inn Baton Rouge!

10/10 Excellent

Dore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from hotel staff on 12 Dec 2023
Thank you for your feedback of the Holiday Inn Baton Rouge!

10/10 Excellent

Tyrus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from hotel staff on 12 Dec 2023
Thank you for your feedback of the Holiday Inn Baton Rouge!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Holiday Inn experience
Everything went great for my overnight stay. Breakfast Buffett was good. All in all, a good experience.
Stayed 1 night in Dec 2023
Response from Guest Service on 12 Dec 2023
Dear Charles,Thank you for taking the time to leave us your feedback of the Holiday Inn Baton Rouge. We're so excited to hear about your overall great stay with us. We hope to have the opportunity to welcome you back soon.Safe travels!

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from hotel staff on 6 Dec 2023
Thank you for your feedback of the Holiday Inn Baton Rouge!

8/10 Good

Aaron

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from hotel staff on 6 Dec 2023
Thank you for your feedback of the Holiday Inn Baton Rouge!

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Nice hotel with great service
Stayed 1 night in Dec 2023
Response from hotel staff on 6 Dec 2023
Thank you for your feedback of the Holiday Inn Baton Rouge!