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Rating 10 - Excellent. 532 out of 664 reviews" "
10 - Excellent
532
Rating 8 - Good. 120 out of 664 reviews" "
8 - Good
120
Rating 6 - Okay. 9 out of 664 reviews" "
6 - Okay
9
Rating 4 - Poor. 3 out of 664 reviews" "
4 - Poor
3
Rating 2 - Terrible. 0 out of 664 reviews" "
2 - Terrible
0
9.8/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Mary Anne, Ardmore
18 Apr 2024
Liked: Cleanliness, staff & service
Mary Anne
Stayed 2 nights in Apr 2024
Response from The Kennard on 20 Apr 2024
Thank you for your kind words. We are glad you had a pleasant time with us. We look forward to hosting you again sometime soon!
Lovely place to stay - beautiful part of Bath, we walked everywhere with ease,(galleries, shops, cinema, restaurants etc) and they serve a fantastic breakfast. Sweet staff.
Friendliness and helpfulness of the staff. Perfect location near the historic centre. Great breakfast. Historic nature of the hotel. Amenities and comfort of the room. No faults to find at all.
Hazel
Stayed 1 night in Nov 2023
Response from Molly on 5 Dec 2023
Thank you for sharing your experience with us! We're thrilled to hear that you had a fantastic stay.
I like the cosiness of the hotel, I felt very comfortable and found the staff caring.
Anne
Stayed 1 night in Nov 2023
Response from Molly on 12 Dec 2023
Thanks, Anne! Your review is greatly appreciated. The hotel indeed exudes a delightful atmosphere and an incredibly cozy vibe. We hope to welcome you again in the near future!
Love this intimate and quiet spot close to central Bath. Stayed in the single room with a shared bath but had the bath to myself for my stay. The amenities and attention to making this property special are why I look forward to my return!
Angela
Stayed 1 night in Nov 2023
Response from Molly on 5 Dec 2023
Thank you for taking the time to share your experience! We're thrilled to hear that you had an relaxing stay with us. Your feedback is greatly appreciate, and we look forward to welcoming you back in the future.
Hotel is easy to find. Wasn’t aware of the policy of checking in by 5pm but was called with instructions for using the key lock to gain entry. Hardly saw a staff member but my stay was fine, room was clean and comfortable. The shared bathroom was just down a few steps in the landing. Shower cubicle was very small though!
Absolutely loved staying here, even though it was just for one evening. The hotel staff was extremely accommodating, and replied quickly to emails with any questions or concerns. Our room was adorable and so comfortable! Loved the waffle knit bathrobes and slippers for our comfort, free of charge! The little homemade shortbreads were a special touch and very yummy! Our room was quiet and overlooked the courtyard gardens.
Erin
Stayed 1 night in Sep 2023
10/10 Excellent
Kevin, Encinitas
Travelled with partner
7 Sept 2023
Liked: Amenities
Nice quiet street, yet close to center of town. Friendly, helpful staff.
I really liked the garden, it was peaceful but also well looked after with an interesting selection of plants. I enjoyed sitting outside and reading.
The staff were very helpful and caring.
This is a lovely property located in a townhouse just across the Avon from the center of the city. Very nice furnishings (including bedding) and excellent breakfast selections. The “small double” room was exceptionally small, and the small washbasin was in the room, rather than in the en suite w.c. (perhaps in keeping with Bath’s heyday?). The room was manageable for a couple of nights.
Well decorated and spotlessly clean. Very good breakfast. Parking was 5 mins away and cost £15 for 24 hours. Hotel was well situated for seeing the main attractions.
Johnny the host was superb. We got there at noon and our room on the top floor would not be ready for another two hours. When he helped us with the heavy suitcase he inquired if the room downstairs might be ready by any chance so we were able to settle in right away. Very friendly guy. Outstanding breakfast.
Denis
Stayed 1 night in Sep 2022
Response from J-Man on 31 Oct 2022
The Kennard Team and I, thank you very much for your kind words Denis.You are welcome to stay with us again, anytime.Best RegardsJohnny
The facility is spotless the staff is fantastic, cordial, welcoming, smiling, helpful as helpful can be. It’s a beautiful place to stay, very convenient. Breakfast is wonderful served by the wonderful staff. Highly recommend.
Amazing staff and service. Excellent location, close to everything.
Breakfast was fabulous , i would always choose to stay there and would recommend it to family and friends
The hotel is well located on a quiet residential street near to downtown. The hotel team was great, getting us reservations for dinner and recommending places to go. Very nice!
Loved it there....superb seevice by the Manager...couldnt do enoigh to help everyone and always smiling and cheerful ! Beautiful breakfast and the whole place was so clean! Couldnt fault a thing about it to be fair xx
Deanna
Stayed 2 nights in Jul 2022
Response from Johnny on 2 Aug 2022
Good afternoon Deanna,
Thank you for your kind words.
We looking forward to welcoming you again.
Warm hugs
Johnny
Kennard Manager
10/10 Excellent
Melissa
Travelled with partner
30 Jun 2022
Liked: Cleanliness, staff & service, amenities
As soon as we got here we were welcomed by Johnny who was fantastic! The hotel is centrally located and we enjoyed our time here so much we even stayed an extra day.
We had an incredible stay at this lovely inn! The room was tastefully decorated with a very confortable bed and walking distance to all the attractions. The breakfast was made to order and outstanding! It really set the bar high for the remainder of our trip. Would highly recommend this hotel
Used self check in, all fine. Room, despite being a single was very well equipped to a high standard. I work in the Hotel industry and was very impressed with the standard.