Front of property

Reviews of Bear Hotel

3.5 out of 5
Bear Hotel
6-10 Wellsway, Bath, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 108 reviews" "
Rating 8 - Good. 29 out of 108 reviews" "
Rating 6 - Okay. 6 out of 108 reviews" "
Rating 4 - Poor. 4 out of 108 reviews" "
Rating 2 - Terrible. 3 out of 108 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrezza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from The Bear Inn team on 11 Mar 2024
Hi AndrezzaYour word is an excellent news! Thank you EszterOn behalf of the The Bear Inn Team

10/10 Excellent

C E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in the family room (2 adults, 2 children). Comfortable, spacious and well equipped room. Lovely freshly cooked breakfast and dinner in the pub was delicious. Friendly and helpful staff made it a very pleasant stay. We would happily stay again.
Stayed 2 nights in Feb 2024
Response from The Bear Inn Team on 11 Mar 2024
Hi CarolineThank you for taking your time to write a review of your stay with us! We are pleased to know you have had a lovely comfortable stay in The Bear Inn and that you've found both breakfast and dinner delicious in our restaurant. We made sure to pass on your kind words to the kitchen team and front of house. We are looking forward to your next visit.Kind regardsEszterThe Bear Inn Team

10/10 Excellent

Lorraine

Travelled with family
We had a great stay. Friendly staff, outstanding food, great accommodation everything you need in the bedroom, on site parking & a 10-15 minute walk into the town centre. I would definitely recommend staying here & I would return
Stayed 3 nights in Jan 2024
Response from The Bear Inn on 8 Jan 2024
Hi LorraineThank you for your great review, we much appreciate it. We are pleased to hear, that you have had a joyful time with us, and we will make sure to pass these words on to our front of house team as well as the team in our kitchen. We would be happy to have you on your return to Bath in the future.Warm RegardsThe Bear Inn Team

8/10 Good

Adelaide

Travelled with partner
The Bear in was a comfortable relaxing place to stay. The buses into town were frequent. The staff were friendly and helpful.
Stayed 2 nights in Dec 2023
Response from The Bear Inn on 8 Jan 2024
Hi AdelaideThank you for your time to write a review about us. It's always greatly appreciated to hear, that our guests had a comfortable relaxing stay and enjoyed their time they've spend with us while they were in Bath. We are hopeful, that you will visit us in the future.Warm RegardsThe Bear Inn Team

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Brilliant service and friendly staff
Stayed 2 nights in Dec 2023
Response from The Bear Inn on 8 Jan 2024
Hi Bianca We are thankful you have taken the time to review us, and you were so pleased with our friendly staff and the service you have received from us. We hope to see you soon, on your return to Bath.Warm RegardsThe Bear Inn Team

10/10 Excellent

Paul, Burgess Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 2 night stay to visit the Bath Christmas market. Parking was readily available onsite and the check-in process was easy and prompt with the friendly staff. The room exceeded our expectations with a lovely shower and freestanding bath, large wall mounted tv and separate radio. Whilst being located outside the city centre, it was only a 15 minute walk to the centre using the short cuts (thanks to Google maps). Would highly recommend
Stayed 2 nights in Nov 2023
Response from The Bear Inn on 8 Jan 2024
Hi PaulThank you for taking your time to review us. We are very happy, that you have enjoyed your stay with us. Thank you so much for the high recommendations. We do hope you will stay with us again on your future visit to Bath. Warm RegardsThe Bear Inn Team

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from The bear inn on 8 Jan 2024
Hi RobynThank you for the 5/5 ratings! We are looking forward to seeing you on your future visit to Bath.Warm RegardsThe Bear Inn Team

10/10 Excellent

lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel, great breakfast - would def visit again

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 2 nights, great location for a short walk into bath. Free parking is a great plus. The walk into bath is a fairly steep hill so bare that in mind. Hotel itself superb, really friendly team immaculate room with a touch of class. Nice vibrant pub below.
Stayed 2 nights in Sep 2023

10/10 Excellent

Gordon

Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot above nice pub
Excellent stay. Good location just outside the city centre. Check in was quick and easy. Room clean and very quiet, well equipped and plenty of sitting space. Two minor gripes: the bed was quite small even though there was definitely space for a king size in the room, and the extractor fan in the bathroom made an annoying clicking sound, which led us to turning it off.
Stayed 1 night in Sep 2023

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay.
A great place to stay on the outskirts of Bath. 20 min walk down hill in to town. Everything to a good standard at the Bear. Couldn’t fault it. Rooms good. Staff friendly. Food cooked fresh and good too. Made for a nice weekend stay. Thank you.
Stayed 2 nights in Jul 2023

8/10 Good

Arjan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent parking and close to town center.
Stayed 1 night in Jul 2023

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay, if you like walking and we do. Best place we have stayed on Bath so far. Would deffo recommend.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and great staff!
Stayed 1 night in Jul 2023

10/10 Excellent

kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bear Hotel is an excellent hotel located close to Bathe. Cleanliness, great restaurant, and knowledgeable and pleasant staff are reasons why I give this hotel a TEN!!
Stayed 1 night in May 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel, would recommend!
Great little hotel. Nice decor, good sized rooms and great service. Food and drink is also great in the restaurant
Stayed 1 night in Feb 2023
Response from The Team at The Bear Inn on 22 Feb 2023
Hi Ryan,Thank you for leaving us a review following your stay! We're pleased to hear that you enjoyed your visit and liked the room and our service. It's also great to hear that you enjoyed the restaurant and bar downstairs. We hope to welcome you back on your next visit to Bath.Many thanks,

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were outstanding, the pub friendly and welcoming. The breakfast was very good value for money and with a bus stop outside just a 5 minute ride into the City.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and walking distance to the attractions.
Stayed 1 night in Nov 2022
Response from The Team at The Bear Inn on 24 Nov 2022
Hi Paul,Thank you for leaving us a review following your stay. We're glad you enjoyed your visit!Many thanks,

10/10 Excellent

Scott

Stayed 1 night in Sep 2022

10/10 Excellent

jayne

Stayed 1 night in Jul 2022

10/10 Excellent

SALLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happily surprised to find the hotel refurbished after booking, and so felt spoiled, as new management honoured our booking at a much lower price. The room was very comfortable, with good air con, and the most luxurious bathroom I have ever used. Lovely walk to the city centre, but very steep and long hills.
Stayed 1 night in Jun 2022

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful bedroom fabulous breakfast very conveniently positioned for easy access to Bath couldn’t fault it
Stayed 1 night in Jun 2022

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation close to Bath centre
We had a lovely one night stay as part of a visit to go to see a concert at Bath Forum. This is a small hotel, recently refurbished. Service was excellent and nothing was too much trouble. Our room was very comfortable. Little extras that make a stay extra enjoyable such as a coffee machine. Good bathroom with a strong shower. We had a good night's sleep; comfy bed and quiet location.
Stayed 1 night in Jun 2022

10/10 Excellent

Ian

Stayed 1 night in May 2022

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath access
Great place to stay and easy access to Bath centre
Stayed 2 nights in Jan 2022

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, staff & service
Very pleasant rooms above a pub. Good customer service.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good value with more character than generic chains
Don't understand some of the negative reviews I've seen, yes the communal corridor is a little tired and definitely in need of a new carpet, but the room itself was comfortable, clean and quiet. Certainly adequate for the price point, though it would be nice if they provided a few extras like a bottle of water and some snacks in the room, but overall happy with the value provided, Plus a lot more character than a generic chain hotel. My only negative was the check in experience could have been a little slicker, as it's not that obvious what to do and you have to approach the bar and potentially this means waiting for a number of other people to be served their drinks before you can be seen to so could take a bit longer than a standard check-in at a hotel. But this was not totally unexpected due to it being a 'rooms above a pub' scenario and the staff were very friendly and accommodating. Would happily stay again.
Stayed 1 night in Dec 2021

10/10 Excellent

Craig

Stayed 2 nights in Nov 2021

2/10 Terrible

Norma

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not a described on the confirmation sheet. It said superior king and it was an everyday low Double wooden bed . There was no dressing table ,it was an old fashioned school desk ,no where near a mirror or socket. The mirror was in an alcove with no light above it. It had a 70's dude board. Windows had the old fashioned double glazing you couldn't open. Windows covered in condensation constantly and the slatted blinds were broken. Stairs had thread bear carpet on them . Tea and coffee bags were in jam jars !!! Bar area was very big with no central heating only a small plug in oil filled radiator that you could only feel if you were sat near it. On last night no food could be ordered as they has a Christmas party booking . Also no breakfast was provided. The whole place looked very tired and needs a major overhaul. This cost £80 per night per person and was was only worth £30 in my opinion. Very dissatisfied and would not stay here again .
Stayed 2 nights in Dec 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bear Flats Hotel Bath
Ian was the perfect host, he was very welcoming. The room was beautiful.
Stayed 1 night in Dec 2021

10/10 Excellent

Sian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious room, and a double shower which was amazing. Easy and nice 10 mins walk into city centre. We had a great time :)
Stayed 2 nights in Dec 2021

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Very friendly and great atmosphere
Stayed 2 nights in Nov 2021

8/10 Good

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, the room was spacious and clean, it was great having a carpark and the location was great.
Stayed 2 nights in Nov 2021

8/10 Good

Jake

Stayed 1 night in Oct 2021

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two day break.
A lovely hotel and pub. At first was slightly hard to find as too busy concentrating on the road and making sure we were in the right lane. The hotel room was better then expected and bigger too, bed was comfy and has photos on the walls so it gives it a homely feel. The tv also has Netflix and prime so this was also a nice touch. The car once we pulled in the car did not move for two days. Pub had very friendly staff, however did not eat at the pub. It’s just a small walk away from the center of bath up and down hills but the path walked is well lit and walked often by other people too. Generally a really nice place and I would definitely stay again.
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Fine, but not in great condition
Great location, on a hill overlooking Bath with bus routes and good local shops and amenities nearby. However, the photos on the listing are quite flattering: in reality the Bear is looking a little tired. Everything worked, carpets seemed to be pretty new, and the linens, towels and main touchpoints were clean – but the decor and furniture were dirty and worn in many places and the room felt like it hadn’t seen a deep clean in a while. The bed wasn’t particularly comfortable and the frame was very creaky. Some evidence of damp in the walls causing the paint to lift in places. For similar money Bath has better options.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay!
Good location, 20 minutes walk uphill from town. Quiet, although on main street.
Stayed 1 night in Sep 2021

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, room comfort
Clean, spacious and convenient
The hotel liked a little shabby from the outside and the stair carpet was worn. The room itself was spacious and clean. The room was cleaned everyday beds made and tea/ coffee etc replenished. We stayed 4 nights and after 2 the sheets and towels were changed. The room is above the pub so there was noise from below every night especially loud on Tuesday for the quiz night, however the noise stopped at 11 pm every night or room faced into the busy road and was quite noisy, and the blinds didn't close completely so it was very bright from the street lights. However, despite the downsides, Overall it was a comfortable, clean, friendly and convenient place to stay. Only a15 minute walk into the centre of Bath.
Stayed 4 nights in Sep 2021

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Stayed 2 nights in Sep 2021

10/10 Excellent

Joe

Stayed 1 night in Aug 2021

10/10 Excellent

Kalpesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in a quiet location in Bath
Excellent one night stay. Comfortable, clean and quiet room. Above a quiet welcoming pub which was lovely for a late evening drink. Free car parking was great. 10 minute walk to Bath city centre. Recommended.
Stayed 1 night in Aug 2021

8/10 Good

Matt

Liked: Cleanliness, staff & service, room comfort
Clean, basic but a bit dated in areas
Clean, basic but a bit dated in areas. Great location for city Center and great price
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
We turned up, checked in, and then decided not to stay. I had booked a room with a king-size bed - the bed in the room was clearly not a king size bed. We had been allocated the Chaucer room, and it was well below the standard of any hotel stay in memory, let alone one that cost £120 on a Sunday night. It smelt more like a hospital than a hotel; the hallway reeked of ammonia, the room itself was musty, the walls were dirty. The blind was broken. The bathroom door didn't even close. We were not happy, and my partner went to speak to the duty manager. He was very nice, but he was unable to offer any kind of resolution, he did not apparently have the authority to offer any kind of compensation or refund, and his director decided he needed our money far too much to consider giving any of it back - presumably it will be used for some paint. Or a new door handle. Even though we left within 45 minutes of arriving, the hotel refused to compensate us, despite the room being well below standard, and not as sold. Extremely disappointing.
Stayed 1 night in Aug 2021

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

8/10 Good

Russell

Liked: Cleanliness, staff & service, room comfort
Welcoming and friendly
A warm and friendly welcome greeted us when we arrived, in fact all of the staff we had dealings with were nice and helpful. The room we stayed in, Sands, was tired and whoever hung the radiator decided not to use a spirt level, however was clean, confortable and very spacious. It is broken down into three areas, a very large bedroom with a seat, second contained the shower and toilet, and the third contained a good sized stand alone bath. The food downstairs is not going to win any Michelin stars although is OK for what you get and helped to remove the hunger from the journey to Bath. The main town centre is only about 1 1/2 miles away so easy to get to by car, bus or foot. If we are to visit Bath again in the future would be more than happy to stay here again.
Stayed 3 nights in Aug 2021

8/10 Good

D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay for second visit to Bath was very good, hotel parking and 15 min walk to the town centre was no problem - I think when they are back up and serving brekkie it will be even better local cafe nearby just okay- Tea and coffee in the room shop opposite and above a pub so all good on that score. Rooms on the street a little noisy from 6 am but not enough to bother an early riser - Daniel the Manager was helpful and polite and we would stay again :-)
Stayed 2 nights in Aug 2021

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Convenient for centre as bus stop right outside and took 4 minutes. Clean-
Stayed 2 nights in Jul 2021